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Metasys Technologies

Print Services Specialist

Metasys Technologies, Owings Mills, Maryland, United States, 21117

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Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Print Services Specialist Owings Mills, MD 2 months contract ( Possible temp-perm) Mon-Fri ,8:00 am - 5:00 pm

Core Responsibilities • Works closely and diligently with other print center team members to accomplish Customer goals. Focus is on quality and in a timely manner. Print • Perform finishing tasks and utilize finishing equipment such as cutters, booklet makers, folders, inserters, laminators and hole punch/coil binding • Update print job tickets in customer tool • Prep completed jobs for delivery to customer • Operate digital production equipment • Receive, schedule and prioritize incoming job requests • Problem solve incoming jobs and communicate with customer to resolve • Perform quality inspection during and after print jobs • Receive and action customer escalations • Track and coordinate the move, add or change of office equipment assets at customer accounts • Maintain appropriate supply inventory, distribute supplies as required • Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications • Inspect files for problem areas, including fonts, image resolution and image registration Index electronic materials to media • Perform operator maintenance on equipment

Basic or Required Skills • Able to stand/bend for 6-7 hours per day • Able to lift 50 pounds • PC skills: Windows Operating Systems, Microsoft Office (Excel, Outlook, Teams, Word) • Customer service skills - written and oral • Willingness to learn • Possesses skills and competencies to deliver minimum /basic contracted customer requirements (document assembly and finishing). • Able to demonstrate business maturity and professionalism • Able to demonstrate Intermediate use of: MS office (Word, Excel, PowerPoint), Web, Internet, and Intranet -- Create spreadsheets -- Use standard formulas -- Sort -- Filter, and create graphs -- Import/export information -- Embed files into applications -- Move data between Word and Excel • May develop and update work processes or templates

Education/ Special Training/ Certifications • High School diploma or equivalent • Post high school technology training or experience preferred • 2 or more years of relevant experience

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.