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CData Software

Training and Documentation Specialist with Oracle Cloud

CData Software, San Jose, California, United States, 95199

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Role name:

Training and Documentation Specialist with Oracle Cloud

Role Description:

Key Responsibilities: • Understand existing supply chain processes and identify gaps or manual workarounds in the future ERP state. • Develop comprehensive training documentation for Oracle Cloud modules: • Order Management • Inventory• Purchasing• Forward Logistics • Reverse Logistics • Issue to Resolution (I2R) • Update standard operating procedures (within ERP) and process documentation outside of ERP( e.g. CRM) due to changes/impact. • Collaborate with cross-functional business teams to gather requirements and assess impacts. • Create user-friendly content for training programs • Review, edit, and finalize training content iterations produced by internal teams or vendors (e.g., PwC/OCM). • Facilitate and deliver training sessions (in-person and virtual) to end-users and extended

Competencies:

Documentation Review & Editing

Experience (Years):

8-10

Essential Skills:

Training and Documentation Specialist to support the rollout and adoption of Oracle Cloud ERP within our supply chain & Logistics operations.

Desirable Skills:

have hands-on experience with Oracle Cloud ERP, strong documentation skills, and the ability to communicate effectively with cross-functional teams.

Country:

United States

Location:

San Jose, CA

Keywords:

Training and Documentation Specialist, Oracle Cloud ERP, strong documentation skills