Illinois Secretary of State
Information Systems Technician I - Desktop Support
Illinois Secretary of State, Springfield, Illinois, us, 62777
Office of the Illinois Secretary of State
Job Title:
Information Systems Technician I - Desktop Support Division:
Technical Services Union:
IFT Location:
2701 S. Dirksen Pkwy., Springfield, IL Sangamon County Salary:
$4,865.00 monthly - Commensurate with experience.
Overview: Performs technical support and administrative work installing, evaluating, and maintaining physical configuration of hardware and software for large-scale networks. Requires possession of a valid Illinois Driver's License.
Duties and Responsibilities: Performs technical duties in the installation and maintenance of hardware and software configurations. Assists with coordinating large scale network modifications/enhancements. Conducts remote troubleshooting. Tests alternative pathways until issues are resolved. Works with Cyber and Information security teams to remediate vulnerabilities on end-point devices. Supports the use of SCCM and Intune systems to deploy changes when needed. Completes necessary education, training, and certifications to stay abreast of latest technologies effecting Illinois Secretary of State infrastructure support. Travels as necessary for education and meetings. Performs other duties as required or assigned. Education and Experience: Requires knowledge, skill, and mental development equivalent to completion of one year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience.
Knowledge, Skills and Abilities:
Requires elementary knowledge of Information Technology concepts and principles. Requires elementary knowledge of hardware and software, languages, and procedures to provide assigned technical and analytical support services. Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer. Requires ability to analyze data logically. Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers. Requires the ability to lift, carry, and push/pull 0 50lbs. Requires willingness to travel and possession of a valid Illinois drivers license as required by individual positions within the class. Application Process:
Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783). Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. #J-18808-Ljbffr
Information Systems Technician I - Desktop Support Division:
Technical Services Union:
IFT Location:
2701 S. Dirksen Pkwy., Springfield, IL Sangamon County Salary:
$4,865.00 monthly - Commensurate with experience.
Overview: Performs technical support and administrative work installing, evaluating, and maintaining physical configuration of hardware and software for large-scale networks. Requires possession of a valid Illinois Driver's License.
Duties and Responsibilities: Performs technical duties in the installation and maintenance of hardware and software configurations. Assists with coordinating large scale network modifications/enhancements. Conducts remote troubleshooting. Tests alternative pathways until issues are resolved. Works with Cyber and Information security teams to remediate vulnerabilities on end-point devices. Supports the use of SCCM and Intune systems to deploy changes when needed. Completes necessary education, training, and certifications to stay abreast of latest technologies effecting Illinois Secretary of State infrastructure support. Travels as necessary for education and meetings. Performs other duties as required or assigned. Education and Experience: Requires knowledge, skill, and mental development equivalent to completion of one year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience.
Knowledge, Skills and Abilities:
Requires elementary knowledge of Information Technology concepts and principles. Requires elementary knowledge of hardware and software, languages, and procedures to provide assigned technical and analytical support services. Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer. Requires ability to analyze data logically. Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers. Requires the ability to lift, carry, and push/pull 0 50lbs. Requires willingness to travel and possession of a valid Illinois drivers license as required by individual positions within the class. Application Process:
Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783). Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. #J-18808-Ljbffr