Program Manager (Aftermarket Business Development)

JOB SUMMARY: The Program Manager will play a critical role in driving business growth by expanding available modification offerings, establishing and furthering industry partnerships, exploring and developing new opportunities, and bringing innovative modification to market. They will work with internal teams and external suppliers as well as other aircraft business entities. They will identify and assess strategic opportunities across a diverse range of topics; including, but not limited to, aircraft product offerings, services, programs, facilities. This is a vital, global position, within Textron Aviation Customer Service and Customer Support that will help shape and influence the future of Textron Aviations aftermarket business as well as impact our overall brand. JOB RESPONSIBILITIES: Manage the development of various aircraft systems by working with internal stakeholder resources as well as outside suppliers Support the analysis and execution of strategic initiatives, new product offerings, new business endeavors with a particular focus on product development Understand and utilize Customer Service software systems and available data for working with field aircraft, finance, part information, or customer specifics Understand the aftermarket business and key issues at a detailed level Proactively research issues, anticipate opportunities, and provide answers and insight to key questions Develop hypotheses and prove/disprove with supporting analysis Identify emerging aftermarket trends, monitor competitive activity, and provide insights to the organization regarding the market landscape Develop and execute business cases, detailed implementation plans, and raise/resolve issues Evaluate and lead business development opportunities, partnering with finance, contracts, engineering, sales, planning, and other operating functions; internal and external as needed Develop presentations on new products and business opportunities for management and leadership review at all levels Maintain flexibility to take on and handle other duties as required Travel up to 10% of standard workweek EDUCATION/ EXPERIENCE: Bachelors degree required in Business, Aviation, Engineering, Finance, or other related field MBA degree preferred but not required FAA Pilot or Maintenance ratings preferred but not required Minimum 5 years of aircraft operational or relevant experience is required QUALIFICATIONS: Ability to strategically think and plan and tactically prioritize and execute Ability to communicate effectively across all levels of the organization through various mediums Strong project management skills, and ability to network across the company to achieve objectives Strong analytical, quantitative and presentation skills Excellent knowledge of Microsoft office products Self-starter and motivator that works well in a team environment

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