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Aplomb Real Estate

REO Support Specialist

Aplomb Real Estate, Houston, Texas, United States, 77246

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Description

We are seeking a highly organized and detail-oriented

REO Support Specialist

to assist in the full lifecycle management of foreclosure and real estate owned (REO) transactions. This position is ideal for someone who thrives in a fast-paced, process-driven environment and is passionate about supporting real estate operations from assignment through closing.

As the REO Support Specialist, you will coordinate REO listings and sales, manage contracts and compliance tasks, communicate with stakeholders, and ensure that each transaction is handled efficiently and professionally. Your role will be essential to maintaining property files, completing tasks, scheduling inspections, managing vendor relationships, and supporting agents and asset managers throughout the REO process.

If you're driven, organized, and ready to make an impact in the REO and foreclosure space, apply today to become part of our trusted team

Responsibilities

Administrative Support • Create and maintain property files in systems like Dropbox, Equator, Pyramid, or Res.Net • Draft and submit property reports (e.g., occupancy checks, BPOs, property status updates) • Prepare listing agreements, addenda, and contract packages • Handle scheduling for inspections, appraisals, and property showings • Track and manage deadlines for compliance and client requirements

Communication and Coordination • Serve as a liaison between agents, asset managers, vendors, title companies, and utility providers • Respond to client and buyer inquiries professionally and in a timely manner • Notify occupants or tenants about property status (e.g., cash-for-keys, eviction timelines)

Vendor and Property Management • Coordinate and order services such as rekeys, trash-outs, sales cleans, lawn maintenance, and repairs • Follow up with vendors to ensure the timely completion of services • Submit invoices and track work orders for payment processing

Data Entry and Reporting • Input and update property details in MLS and REO portals • Prepare marketing summaries and gather showing feedback • Track listing activity, pricing changes, and offer statuses

Compliance and Documentation • Ensure all documents comply with lender/servicer guidelines • Monitor expiration of permits, insurance, and utility activation • Assist with preparing files for audits or compliance reviews

Marketing Support • Assist with MLS entry, photo uploads, and property descriptions • Help coordinate broker open houses or property signage • Track marketing effectiveness and buyer activity

Qualifications



REQUIRED:

Prior experience in REO, foreclosure coordination, real estate transaction management, or asset support • Strong organizational, time management, and multitasking abilities • Excellent written and verbal communication skills • Familiarity with real estate platforms (MLS, Equator, Res.Net, Pyramid) is a strong plus • Ability to work independently and as part of a team in a deadline-driven environment • Customer service-oriented with a proactive and solution-focused mindset • Real estate license preferred but not required