Oregon Staffing
ServiceNow Solutions Architect - SAM & HAM
Oregon Staffing, Gresham, Oregon, United States, 97080
Servicenow Solutions Architect
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One. Job Description
U.S. Bank is seeking a ServiceNow Solutions Architect with deep expertise in Software Asset Management (SAM) and Hardware Asset Management (HAM) to lead the design and implementation of asset management solutions on the ServiceNow platform. This role is pivotal in enabling downstream technology initiatives by developing and managing strategies that ensure foundational asset data is accurate, automated, and scalableoptimizing asset lifecycle processes, ensuring compliance, and driving cost efficiency across the enterprise. Responsibilities
Support the strategic implementation of SAM and the continued maturation of HAM by designing scalable, automated solutions that advance the organization from foundational setup to operational excellence and compliance. Collaborate with the product manager to translate problem statements into actionable architecture and development guardrails for ServiceNow asset modules. Define and communicate enterprise-wide asset management architectures and principles aligned with business strategy, compliance requirements, and risk mitigation. Partner with stakeholders to shape the ITAM vision and develop frameworks that support SAM, HAM, and ITAM capabilities through process modeling and governance. Translate business and regulatory requirements into actionable, scalable ServiceNow solutions that address key asset management challenges. Ensure platform performance, data integrity, and continuous improvement of asset management processes across the ServiceNow ITAM suite. Work cross-functionally with vendors, procurement, compliance, and product teams to deliver innovative automation and optimization solutions for asset tracking, software license management, and hardware lifecycle management. Basic Qualifications
Bachelor's degree, or equivalent work experience. Five or more years' experience with ServiceNow, including ITAM, SAM, or HAM modules. Preferred Skills/Experience
Leadership & Influence Demonstrates strategic vision and sound judgment, inspires trust and confidence, and effectively influences others while managing conflict with integrity and discernment. Communication & Interpersonal Skills Communicates with clarity and impact, delivers compelling presentations, and maintains a strong customer focus through active listening and relationship-building. Execution & Results Drives results through effective time and priority management, consistently meets goals, and ensures successful outcomes through strong project planning, organization, and execution. Professionalism & Resilience Exhibits maturity and resilience under pressure, maintaining professionalism and composure in challenging situations. Technical Acumen Applies deep technical expertise in SAM, HAM, and ITAM to align solutions with strategic business goals. Demonstrates strong understanding of ServiceNow's ITAM architecture, data models, integrations (e.g., SCCM, JAMF, Tanium), and licensing models. Familiarity with software normalization, reconciliation, and compliance reporting is essential. ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist in SAM, HAM, or ITAM (highly preferred) Location Expectations
This role offers a hybrid/flexible schedule, with an in-office expectation of 3 or more days per week and flexibility to work remotely for the remaining days. Benefits
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One. Job Description
U.S. Bank is seeking a ServiceNow Solutions Architect with deep expertise in Software Asset Management (SAM) and Hardware Asset Management (HAM) to lead the design and implementation of asset management solutions on the ServiceNow platform. This role is pivotal in enabling downstream technology initiatives by developing and managing strategies that ensure foundational asset data is accurate, automated, and scalableoptimizing asset lifecycle processes, ensuring compliance, and driving cost efficiency across the enterprise. Responsibilities
Support the strategic implementation of SAM and the continued maturation of HAM by designing scalable, automated solutions that advance the organization from foundational setup to operational excellence and compliance. Collaborate with the product manager to translate problem statements into actionable architecture and development guardrails for ServiceNow asset modules. Define and communicate enterprise-wide asset management architectures and principles aligned with business strategy, compliance requirements, and risk mitigation. Partner with stakeholders to shape the ITAM vision and develop frameworks that support SAM, HAM, and ITAM capabilities through process modeling and governance. Translate business and regulatory requirements into actionable, scalable ServiceNow solutions that address key asset management challenges. Ensure platform performance, data integrity, and continuous improvement of asset management processes across the ServiceNow ITAM suite. Work cross-functionally with vendors, procurement, compliance, and product teams to deliver innovative automation and optimization solutions for asset tracking, software license management, and hardware lifecycle management. Basic Qualifications
Bachelor's degree, or equivalent work experience. Five or more years' experience with ServiceNow, including ITAM, SAM, or HAM modules. Preferred Skills/Experience
Leadership & Influence Demonstrates strategic vision and sound judgment, inspires trust and confidence, and effectively influences others while managing conflict with integrity and discernment. Communication & Interpersonal Skills Communicates with clarity and impact, delivers compelling presentations, and maintains a strong customer focus through active listening and relationship-building. Execution & Results Drives results through effective time and priority management, consistently meets goals, and ensures successful outcomes through strong project planning, organization, and execution. Professionalism & Resilience Exhibits maturity and resilience under pressure, maintaining professionalism and composure in challenging situations. Technical Acumen Applies deep technical expertise in SAM, HAM, and ITAM to align solutions with strategic business goals. Demonstrates strong understanding of ServiceNow's ITAM architecture, data models, integrations (e.g., SCCM, JAMF, Tanium), and licensing models. Familiarity with software normalization, reconciliation, and compliance reporting is essential. ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist in SAM, HAM, or ITAM (highly preferred) Location Expectations
This role offers a hybrid/flexible schedule, with an in-office expectation of 3 or more days per week and flexibility to work remotely for the remaining days. Benefits
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.