New Mexico Staffing
Principal Network Engineer-CCIE
New Mexico Staffing, Albuquerque, New Mexico, United States, 87101
Principal Network Engineer
Robert Half is seeking a Principal Network Engineer. CCIE required. No visa employment sponsorship. Must be authorized to work in the United States. This role is predominantly remote but may require some onsite support and client site travel as needed. The Principal Network Engineer is the highest-level technical authority within the organization. This individual serves as both the final escalation point for Priority-1/2 incidents across all customers and the primary technical advisor and environment owner for a portfolio of strategic accounts. Success requires elite networking expertise, outstanding consulting and communication skills, and close collaboration with Service Desk, NOC, Sales, and leadership to maximize client stability, satisfaction, and growth. Essential Functions and Responsibilities: Lead diagnostic and restoration efforts for complex P1/P2 incidents; perform root-cause analysis and publish findings. Act as senior escalation resource and mentor for Tier 1-3 engineers; deliver case debriefs, training, and best-practice guidance. Own the technical relationship for assigned clientsmaintain deep knowledge of environments, risks, and business goals. Conduct proactive health checks, capacity planning, performance tuning, and best-practice audits to prevent issues before they surface. Develop and present multi-year technical roadmaps aligned to client strategy, budget, and service capabilities. Identify upsell and cross-sell opportunities Produce clear, thorough documentation (HLD/LLD, MOP/CAB change plans, incident RCAs, environment runbooks). Influence service standards, tooling, and automation; pilot emerging technologies for future managed service offerings. Participate in a rotational on-call schedule for high-priority escalations Other duties as needed Interviews are currently being conducted, for immediate consideration please apply. The successful Principal Network Engineer will have: Expert-level Cisco certification (CCIE-Enterprise or CCIE-Routing & Switching) required ITIL Foundation (or higher) preferred. Required Technical Competencies: 10+ years of experience with dynamic routing protocols 10+ years of experience with Cisco IOS/IOS-XE Routing/switching platforms 10+ years of experience with Remote Access VPN and Site-to-Site VPN 10+ years of experience in troubleshooting and managing Firewalls: ACLs, NAT, NGFW, routing Proficient with AT LEAST FOUR of the below technologies: 4+ years of experience managing and troubleshooting ACI 4+ years of experience managing and troubleshooting ISE 2+ years of experience managing Cisco SD-Access 3+ years of experience managing and troubleshooting public cloud (AWS or Azure) 5+ years of experience managing and troubleshooting FMC and managed devices (FTDs) 4+ years of experience managing and troubleshooting Meraki MX, MS, MR and SDWAN 3+ years of experience managing and troubleshooting DNAC 3+ years of experience managing and troubleshooting SD-WAN (Cisco) 3+ years of experience managing and troubleshooting Palo Alto Firewalls and Panorama, including Prisma Access and Prisma SD-WAN 3+ years of experience with Automation / Programmability: Python / Ansible Consulting & Soft Skills: Proven ability to translate technical findings into clear, business-aligned recommendations for engineers, managers, and C-level stakeholders. Demonstrated collaboration with Sales and Client Success teams to uncover and position new services or projects. Excellent verbal and written communication; consistent, customer-focused follow-through. Strong mentoring mindset and commitment to continuous learning. Background required prior to employment.
Robert Half is seeking a Principal Network Engineer. CCIE required. No visa employment sponsorship. Must be authorized to work in the United States. This role is predominantly remote but may require some onsite support and client site travel as needed. The Principal Network Engineer is the highest-level technical authority within the organization. This individual serves as both the final escalation point for Priority-1/2 incidents across all customers and the primary technical advisor and environment owner for a portfolio of strategic accounts. Success requires elite networking expertise, outstanding consulting and communication skills, and close collaboration with Service Desk, NOC, Sales, and leadership to maximize client stability, satisfaction, and growth. Essential Functions and Responsibilities: Lead diagnostic and restoration efforts for complex P1/P2 incidents; perform root-cause analysis and publish findings. Act as senior escalation resource and mentor for Tier 1-3 engineers; deliver case debriefs, training, and best-practice guidance. Own the technical relationship for assigned clientsmaintain deep knowledge of environments, risks, and business goals. Conduct proactive health checks, capacity planning, performance tuning, and best-practice audits to prevent issues before they surface. Develop and present multi-year technical roadmaps aligned to client strategy, budget, and service capabilities. Identify upsell and cross-sell opportunities Produce clear, thorough documentation (HLD/LLD, MOP/CAB change plans, incident RCAs, environment runbooks). Influence service standards, tooling, and automation; pilot emerging technologies for future managed service offerings. Participate in a rotational on-call schedule for high-priority escalations Other duties as needed Interviews are currently being conducted, for immediate consideration please apply. The successful Principal Network Engineer will have: Expert-level Cisco certification (CCIE-Enterprise or CCIE-Routing & Switching) required ITIL Foundation (or higher) preferred. Required Technical Competencies: 10+ years of experience with dynamic routing protocols 10+ years of experience with Cisco IOS/IOS-XE Routing/switching platforms 10+ years of experience with Remote Access VPN and Site-to-Site VPN 10+ years of experience in troubleshooting and managing Firewalls: ACLs, NAT, NGFW, routing Proficient with AT LEAST FOUR of the below technologies: 4+ years of experience managing and troubleshooting ACI 4+ years of experience managing and troubleshooting ISE 2+ years of experience managing Cisco SD-Access 3+ years of experience managing and troubleshooting public cloud (AWS or Azure) 5+ years of experience managing and troubleshooting FMC and managed devices (FTDs) 4+ years of experience managing and troubleshooting Meraki MX, MS, MR and SDWAN 3+ years of experience managing and troubleshooting DNAC 3+ years of experience managing and troubleshooting SD-WAN (Cisco) 3+ years of experience managing and troubleshooting Palo Alto Firewalls and Panorama, including Prisma Access and Prisma SD-WAN 3+ years of experience with Automation / Programmability: Python / Ansible Consulting & Soft Skills: Proven ability to translate technical findings into clear, business-aligned recommendations for engineers, managers, and C-level stakeholders. Demonstrated collaboration with Sales and Client Success teams to uncover and position new services or projects. Excellent verbal and written communication; consistent, customer-focused follow-through. Strong mentoring mindset and commitment to continuous learning. Background required prior to employment.