MEDSTAR HEALTH
Communication and Change Management Senior Manager
MEDSTAR HEALTH, Dallas, Texas, United States, 75215
Who are we?
Equinix is the world's digital infrastructure company, operating over 260data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions.We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Summary Responsible for resources to deliver complex and large strategic programs. Builds effective relationships with global stakeholders and government/governance bodies.
Responsibilities Planning
Inputs into strategic business cases
Plans large scale and/or complex programs often leading multiple functional teams (internally and externally) to deliver strategic business cases
Stakeholder Management Works extensively with internal and external global stakeholders and likely to work with government/governance bodies to build effective relationships
Communications Has multiple communication responsibilities for: i.e. local, global and external government and governing bodies communication and engagement
Risk Management
Complex and reputational risk management spans projects, strategic, government and governing bodies where required
When faced with issues applies lateral thinking and analyses available information to solve complex problems
Project/Program Delivery Responsible for delivery of company wide/regional strategic programs, will mentor more junior program managers
Resource Management (people, finances etc.) Responsible for resources to deliver complex and large strategic programs and budget management/controls
Chief of Staff (CoS in addition to the above may have extra responsibilities)
Responsible for coordinating Functional Leadership agendas, drafting functional and cross-functional communications, tracking functional projects and carrying out activities to maintain leadership team cohesion
May also be involved in functional FP&A budgeting, reporting and analysis activities
May represent E-team leader in meetings
Member of leadership team
Customer Care (For employees working in Customer Care and Experience):
Manages implementation of unique customer solutions provided guidance to stakeholders on solution and process
Develops unique program and project plans to manage implementation and determine best practices for new and/or unique products
Meets with and presents to customer and internal executive stakeholders
Manages internal company wide stakeholders on project teams, holds them accountable for meeting commitments while optimizing process and documenting changes
Has an in-depth technical knowledge of all Equinix products/processes and assists in implementing new ones
Resolves complex issues and escalations independently at all levels
Leads cross-functional process development and documentation
Documents lessons learned and drive changes with stakeholders
Qualifications
10+ years experience preferred
Diploma to a Bachelor's Degree preferred
Experience supporting Data Analytics Customers is a must
Experience developing Change content is a must
Managing Successful Programs Foundation certification preferred
Change Management Certification preferred
Lead to Cash experience is a plus
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions.We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Summary Responsible for resources to deliver complex and large strategic programs. Builds effective relationships with global stakeholders and government/governance bodies.
Responsibilities Planning
Inputs into strategic business cases
Plans large scale and/or complex programs often leading multiple functional teams (internally and externally) to deliver strategic business cases
Stakeholder Management Works extensively with internal and external global stakeholders and likely to work with government/governance bodies to build effective relationships
Communications Has multiple communication responsibilities for: i.e. local, global and external government and governing bodies communication and engagement
Risk Management
Complex and reputational risk management spans projects, strategic, government and governing bodies where required
When faced with issues applies lateral thinking and analyses available information to solve complex problems
Project/Program Delivery Responsible for delivery of company wide/regional strategic programs, will mentor more junior program managers
Resource Management (people, finances etc.) Responsible for resources to deliver complex and large strategic programs and budget management/controls
Chief of Staff (CoS in addition to the above may have extra responsibilities)
Responsible for coordinating Functional Leadership agendas, drafting functional and cross-functional communications, tracking functional projects and carrying out activities to maintain leadership team cohesion
May also be involved in functional FP&A budgeting, reporting and analysis activities
May represent E-team leader in meetings
Member of leadership team
Customer Care (For employees working in Customer Care and Experience):
Manages implementation of unique customer solutions provided guidance to stakeholders on solution and process
Develops unique program and project plans to manage implementation and determine best practices for new and/or unique products
Meets with and presents to customer and internal executive stakeholders
Manages internal company wide stakeholders on project teams, holds them accountable for meeting commitments while optimizing process and documenting changes
Has an in-depth technical knowledge of all Equinix products/processes and assists in implementing new ones
Resolves complex issues and escalations independently at all levels
Leads cross-functional process development and documentation
Documents lessons learned and drive changes with stakeholders
Qualifications
10+ years experience preferred
Diploma to a Bachelor's Degree preferred
Experience supporting Data Analytics Customers is a must
Experience developing Change content is a must
Managing Successful Programs Foundation certification preferred
Change Management Certification preferred
Lead to Cash experience is a plus
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
#J-18808-Ljbffr