New Leaf Community Markets, Inc.
1213 - NL River Street, Santa Cruz, California, United States of America
Job Description
Who is New Leaf Community Markets? New Leaf Community Markets opened its doors as a small cooperative in 1985 on the Westside of Santa Cruz. We learned early on, that the well-being of our guests, staff, and community starts with sustainable, locally-produced food. Farm-to-table all the way! We’ve partnered with open-minded producers who care as deeply about our people, the planet, and social justice as we do, from day one.
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
Our mission is to be a purveyor of good – from offering the best local and natural foods to taking care of our staff, community, and environment. We love what we do, and we know that it’s our passionate staff who make it all possible. We’re committed to taking care of our people by leading the way with progressive employment practices.
Every day, we work to create an atmosphere of openness, caring, trust, and fairness – a place where staff can thrive, and differences are celebrated. As a member of the New Leaf Community Markets team, you can count on an inclusive, friendly environment and a welcoming group of inspired individuals who love people, great food, and being a part of a community gathering place.
Ingredients You’ll Bring to the Table: You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests’ expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work.
You embody the spirit of New Leaf Community Market's core values: Community, Integrity, Sustainability, Quality, and Respect; and you are driven by our mission to nourish and sustain our community by using business as a force for change.
What’s on Your Plate: Job Title:
Cheese Manager Department:
Cheese Reports To:
Store Director FLSA Status:
Non-Exempt Summary The Cheese Manager is a leadership position responsible for driving success in the Cheese department. This role requires strong communication skills, effective leadership, and a commitment to motivating and developing staff. Key traits for success include excellent communication, attentive listening, strong leadership abilities, self-motivation, observation, decisiveness, flexibility, patience, and a sense of urgency. The Cheese Manager plays a pivotal role in maintaining positive team morale and fostering a productive working environment. Essential Duties and Responsibilities General Requirements: Engages customers in a friendly manner, shares product information, and assists in locating products throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience. Demonstrates ability to manage own time and models a flexible work style. Shifts tasks as priorities and circumstances change based on the needs and conditions of the department. Represents company values. Works cooperatively and positively with fellow team members. Gives and receives feedback in a constructive manner demonstrating the company’s Speak Up culture. Conserves company resources. Works in a manner consistent with the company’s mission, vision, values, and sustainability program. Adheres to work and food safety policies set forth by the company and all local, state, and federal regulatory agencies. Contributes to store cleanliness, maintains equipment, and informs store/department management of any problems. Observe all company rules and policies. Understands and complies with specific department or location guidelines, tasks, and responsibilities. Position Responsibilities: Leads by example; models correct behavior and adherence to company policies and procedures Prepares daily schedule and directs activities of Cheese Department employees Maintains high profit margin by approved pre-set budget, which entails, but is not limited to sales goals, cost of goods, expenses, price changes, and waste management (shrink). Assures high quality and proper quantity through accurate ordering and receiving Examines products bought for resale or received for storage maintaining the Company's highest quality standards Monitors pull dates on all Cheese merchandise Manages costs by controlling shrink and theft Implements and maintains all marketing programs Manages and assures proper displaying and selling of all cheese products to customers and advises customers on quality, method of handling, and other factors affecting preparing, freezing, and storage Engages and teaches others in suggestive selling techniques Assures consistency in Cheese Department policies and procedures by observing employee work habits Responsible for communication with the Food Service Manager & Store Director on all Cheese Department related issues Accurately prices all merchandise by weighing, stamping, marking, or placing shelf tags/signs. Applies proper tares as mandated by CA Weights & Measures Assures daily price changes are done accurately & completed before the store opens; maintaining price integrity at all times Documents all meetings & distribution of company memos and obtains employee’s signatures as required Assures all staff members receive monthly Safety News and other required communications Maintains a clean and sanitary work area at all times Knows all cleaning chemicals authorized in the Cheese department and understands proper usage Trains all Cheese Department employees on the proper use of cleaning chemicals Assures in-service training for all employees and documents all training Trains all opening and closing procedures for the department Follows the FIFO rotation system (First-in, First-out). Covers, labels, and dates all leftover foods. Utilizes leftover foods before opening new product Inspects Cheese during preparation; including measuring temperatures throughout the preparation process, to maintain quality and sanitation by the FDA and local health departmental codes and Company stringent standards Follows safety work standards and reports any safety hazards to the Store Director Arrange for all equipment to be fixed and cleaned (with the approval of the Store Director) Reports on and investigates all accidents which occur in the Cheese department Assures that all reports and investigations comply with the Cal-Osha SB198 rules and regulations Responsible for using the tools provided by management to ensure the success of the department Handles all customer complaints in such a manner to assure repeat business regardless of the complaint Serves customers with a smile and a willing attitude. Assures high sales by establishing relationships with customers to ensure repeat business Meets and exceeds Company standards in food, service, quality, and cleanliness. Follows the employee handbook at all times, emphasizing service standards and appearance This job description is not meant to be an all-inclusive list of duties, responsibilities, and requirements, but constitutes a general definition of the position's scope and function within our company. New Leaf Community Markets reserves the right to amend and change duties, responsibilities, and requirements to meet changing industry or business needs as necessary. Supervisory Responsibilities The Cheese Manager holds overall responsibility for supervising their respective department teams. This includes training, assigning tasks, evaluating performance, addressing employee concerns, and maintaining a positive work environment. Customer Service Skills The Cheese Manager is expected to consistently deliver exceptional customer service, going beyond simple greetings to ensure customer satisfaction. They will embody a positive and respectful attitude, adapting to changes while fostering an atmosphere of respect and flexibility. Education and Experience A high school diploma or general education degree (GED) is required. Previous experience and/or training in a related role for six months to one year, or an equivalent combination of education and experience, is preferred. Language Skills Strong reading and interpretation skills for documents such as safety rules, instructions, and correspondence are necessary. Effective communication with customers and employees, including public speaking to groups, is essential. Mathematical Skills Proficiency in basic calculations such as discounts, percentages, and volume is required, along with the ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals. Reasoning Ability The Cheese Manager should demonstrate the ability to analyze instructions, resolve conflicts, and make effective decisions. They must adapt to varying situations, think critically, and implement viable solutions. Physical Demands This role involves standing for extended periods, walking, frequent use of hands and wrists, manual dexterity, talking, hearing, and occasional lifting of up to 75 pounds. Close vision, color vision, peripheral vision, depth perception, and focus adjustment are necessary for the job's visual demands. The work environment typically has a moderate noise level. Why You’ll Love Working at New Leaf Community Markets Amazing Benefits Package – Including comprehensive medical, dental, vision, and 401k at 25 hours a week. Great earning potential with the opportunity for growth within our family of brands Paid Parental Leave available Lifestyle Scheduling Public Transport Benefits Paid Community Service Hours 30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations
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Who is New Leaf Community Markets? New Leaf Community Markets opened its doors as a small cooperative in 1985 on the Westside of Santa Cruz. We learned early on, that the well-being of our guests, staff, and community starts with sustainable, locally-produced food. Farm-to-table all the way! We’ve partnered with open-minded producers who care as deeply about our people, the planet, and social justice as we do, from day one.
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
Our mission is to be a purveyor of good – from offering the best local and natural foods to taking care of our staff, community, and environment. We love what we do, and we know that it’s our passionate staff who make it all possible. We’re committed to taking care of our people by leading the way with progressive employment practices.
Every day, we work to create an atmosphere of openness, caring, trust, and fairness – a place where staff can thrive, and differences are celebrated. As a member of the New Leaf Community Markets team, you can count on an inclusive, friendly environment and a welcoming group of inspired individuals who love people, great food, and being a part of a community gathering place.
Ingredients You’ll Bring to the Table: You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests’ expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work.
You embody the spirit of New Leaf Community Market's core values: Community, Integrity, Sustainability, Quality, and Respect; and you are driven by our mission to nourish and sustain our community by using business as a force for change.
What’s on Your Plate: Job Title:
Cheese Manager Department:
Cheese Reports To:
Store Director FLSA Status:
Non-Exempt Summary The Cheese Manager is a leadership position responsible for driving success in the Cheese department. This role requires strong communication skills, effective leadership, and a commitment to motivating and developing staff. Key traits for success include excellent communication, attentive listening, strong leadership abilities, self-motivation, observation, decisiveness, flexibility, patience, and a sense of urgency. The Cheese Manager plays a pivotal role in maintaining positive team morale and fostering a productive working environment. Essential Duties and Responsibilities General Requirements: Engages customers in a friendly manner, shares product information, and assists in locating products throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience. Demonstrates ability to manage own time and models a flexible work style. Shifts tasks as priorities and circumstances change based on the needs and conditions of the department. Represents company values. Works cooperatively and positively with fellow team members. Gives and receives feedback in a constructive manner demonstrating the company’s Speak Up culture. Conserves company resources. Works in a manner consistent with the company’s mission, vision, values, and sustainability program. Adheres to work and food safety policies set forth by the company and all local, state, and federal regulatory agencies. Contributes to store cleanliness, maintains equipment, and informs store/department management of any problems. Observe all company rules and policies. Understands and complies with specific department or location guidelines, tasks, and responsibilities. Position Responsibilities: Leads by example; models correct behavior and adherence to company policies and procedures Prepares daily schedule and directs activities of Cheese Department employees Maintains high profit margin by approved pre-set budget, which entails, but is not limited to sales goals, cost of goods, expenses, price changes, and waste management (shrink). Assures high quality and proper quantity through accurate ordering and receiving Examines products bought for resale or received for storage maintaining the Company's highest quality standards Monitors pull dates on all Cheese merchandise Manages costs by controlling shrink and theft Implements and maintains all marketing programs Manages and assures proper displaying and selling of all cheese products to customers and advises customers on quality, method of handling, and other factors affecting preparing, freezing, and storage Engages and teaches others in suggestive selling techniques Assures consistency in Cheese Department policies and procedures by observing employee work habits Responsible for communication with the Food Service Manager & Store Director on all Cheese Department related issues Accurately prices all merchandise by weighing, stamping, marking, or placing shelf tags/signs. Applies proper tares as mandated by CA Weights & Measures Assures daily price changes are done accurately & completed before the store opens; maintaining price integrity at all times Documents all meetings & distribution of company memos and obtains employee’s signatures as required Assures all staff members receive monthly Safety News and other required communications Maintains a clean and sanitary work area at all times Knows all cleaning chemicals authorized in the Cheese department and understands proper usage Trains all Cheese Department employees on the proper use of cleaning chemicals Assures in-service training for all employees and documents all training Trains all opening and closing procedures for the department Follows the FIFO rotation system (First-in, First-out). Covers, labels, and dates all leftover foods. Utilizes leftover foods before opening new product Inspects Cheese during preparation; including measuring temperatures throughout the preparation process, to maintain quality and sanitation by the FDA and local health departmental codes and Company stringent standards Follows safety work standards and reports any safety hazards to the Store Director Arrange for all equipment to be fixed and cleaned (with the approval of the Store Director) Reports on and investigates all accidents which occur in the Cheese department Assures that all reports and investigations comply with the Cal-Osha SB198 rules and regulations Responsible for using the tools provided by management to ensure the success of the department Handles all customer complaints in such a manner to assure repeat business regardless of the complaint Serves customers with a smile and a willing attitude. Assures high sales by establishing relationships with customers to ensure repeat business Meets and exceeds Company standards in food, service, quality, and cleanliness. Follows the employee handbook at all times, emphasizing service standards and appearance This job description is not meant to be an all-inclusive list of duties, responsibilities, and requirements, but constitutes a general definition of the position's scope and function within our company. New Leaf Community Markets reserves the right to amend and change duties, responsibilities, and requirements to meet changing industry or business needs as necessary. Supervisory Responsibilities The Cheese Manager holds overall responsibility for supervising their respective department teams. This includes training, assigning tasks, evaluating performance, addressing employee concerns, and maintaining a positive work environment. Customer Service Skills The Cheese Manager is expected to consistently deliver exceptional customer service, going beyond simple greetings to ensure customer satisfaction. They will embody a positive and respectful attitude, adapting to changes while fostering an atmosphere of respect and flexibility. Education and Experience A high school diploma or general education degree (GED) is required. Previous experience and/or training in a related role for six months to one year, or an equivalent combination of education and experience, is preferred. Language Skills Strong reading and interpretation skills for documents such as safety rules, instructions, and correspondence are necessary. Effective communication with customers and employees, including public speaking to groups, is essential. Mathematical Skills Proficiency in basic calculations such as discounts, percentages, and volume is required, along with the ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals. Reasoning Ability The Cheese Manager should demonstrate the ability to analyze instructions, resolve conflicts, and make effective decisions. They must adapt to varying situations, think critically, and implement viable solutions. Physical Demands This role involves standing for extended periods, walking, frequent use of hands and wrists, manual dexterity, talking, hearing, and occasional lifting of up to 75 pounds. Close vision, color vision, peripheral vision, depth perception, and focus adjustment are necessary for the job's visual demands. The work environment typically has a moderate noise level. Why You’ll Love Working at New Leaf Community Markets Amazing Benefits Package – Including comprehensive medical, dental, vision, and 401k at 25 hours a week. Great earning potential with the opportunity for growth within our family of brands Paid Parental Leave available Lifestyle Scheduling Public Transport Benefits Paid Community Service Hours 30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations
#J-18808-Ljbffr