Farmstead
Join to apply for the
Delivery Operations Lead
role at
Farmstead 1 year ago Be among the first 25 applicants Join to apply for the
Delivery Operations Lead
role at
Farmstead About Farmstead
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Our mission at Farmstead is to make fresh, high-quality food accessible to everyone. We're a new delivery-only grocer that's re-inventing grocery from the ground up. We focus on mid-market customers (think Safeway, Kroger, etc) and bring them a best-in-class grocery product experience right to their doorsteps, even in areas traditionally underserved by supermarket chains. About Farmstead
Our mission at Farmstead is to make fresh, high-quality food accessible to everyone. We're a new delivery-only grocer that's re-inventing grocery from the ground up. We focus on mid-market customers (think Safeway, Kroger, etc) and bring them a best-in-class grocery product experience right to their doorsteps, even in areas traditionally underserved by supermarket chains.
We are growing fast and are looking for energetic detail oriented people that enjoy the challenge of a start-up environment to join our team. You are an ideal candidate if you are dependable, polite, people-oriented, and adaptable/flexible. You should be thorough, committed to work safety, and passionate about satisfying clients.
About You
The Delivery Operations Lead contributes to the daily operation of the delivery team while providing support to the rest of the business when needed. You will supervise the delivery driver staff ensuring groceries are delivered to doorsteps perfectly and efficiently with an exceptional customer experience. This is a high visibility position and will directly impact Farmstead’s growth!
1+ years management experience Strong attention to detail Self-starter Excellent verbal and written communication Familiarity with Slack and G suite Fluent Spanish speaker (a plus) Delivery driver experience (a plus)
Responsibilities
Learn and retain all of the information regarding delivery processes Respond to all driver communications in a timely manner. Effectively partner with operations leads and customer happiness reps Facilitates the driver’s use of Farmstead’s driver portal Onboarding of new drivers Training and coaching drivers Adhere to all company policies and procedures Opening/Closing Supervisor Duties. Collaborate with team members to ensure smooth delivery operations Maintain professionalism in appearance, attitude and verbal communication Manage and provide feedback to a team of drivers on a daily basis Resolve issues on delivery routes Oversee the automated shift schedule and routing service Track, analyze and meet KPIs Share feedback with the Delivery Coordinator
These duties are examples only and not intended to be all inclusive or restrictive, other duties will be assigned as necessary to serve the needs of the business.
Benefits And Perks
Medical, Dental, Vision benefits (company pays 85%) PTO/Sick Days Holiday Pay Commuter Benefits Grocery Credit ($100 monthly) Access to excess produce and grocery items
Pay
$20 - $23 per hour DOESeniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesTechnology, Information and Internet Referrals increase your chances of interviewing at Farmstead by 2x Get notified about new Operations Lead jobs in
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Delivery Operations Lead
role at
Farmstead 1 year ago Be among the first 25 applicants Join to apply for the
Delivery Operations Lead
role at
Farmstead About Farmstead
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Our mission at Farmstead is to make fresh, high-quality food accessible to everyone. We're a new delivery-only grocer that's re-inventing grocery from the ground up. We focus on mid-market customers (think Safeway, Kroger, etc) and bring them a best-in-class grocery product experience right to their doorsteps, even in areas traditionally underserved by supermarket chains. About Farmstead
Our mission at Farmstead is to make fresh, high-quality food accessible to everyone. We're a new delivery-only grocer that's re-inventing grocery from the ground up. We focus on mid-market customers (think Safeway, Kroger, etc) and bring them a best-in-class grocery product experience right to their doorsteps, even in areas traditionally underserved by supermarket chains.
We are growing fast and are looking for energetic detail oriented people that enjoy the challenge of a start-up environment to join our team. You are an ideal candidate if you are dependable, polite, people-oriented, and adaptable/flexible. You should be thorough, committed to work safety, and passionate about satisfying clients.
About You
The Delivery Operations Lead contributes to the daily operation of the delivery team while providing support to the rest of the business when needed. You will supervise the delivery driver staff ensuring groceries are delivered to doorsteps perfectly and efficiently with an exceptional customer experience. This is a high visibility position and will directly impact Farmstead’s growth!
1+ years management experience Strong attention to detail Self-starter Excellent verbal and written communication Familiarity with Slack and G suite Fluent Spanish speaker (a plus) Delivery driver experience (a plus)
Responsibilities
Learn and retain all of the information regarding delivery processes Respond to all driver communications in a timely manner. Effectively partner with operations leads and customer happiness reps Facilitates the driver’s use of Farmstead’s driver portal Onboarding of new drivers Training and coaching drivers Adhere to all company policies and procedures Opening/Closing Supervisor Duties. Collaborate with team members to ensure smooth delivery operations Maintain professionalism in appearance, attitude and verbal communication Manage and provide feedback to a team of drivers on a daily basis Resolve issues on delivery routes Oversee the automated shift schedule and routing service Track, analyze and meet KPIs Share feedback with the Delivery Coordinator
These duties are examples only and not intended to be all inclusive or restrictive, other duties will be assigned as necessary to serve the needs of the business.
Benefits And Perks
Medical, Dental, Vision benefits (company pays 85%) PTO/Sick Days Holiday Pay Commuter Benefits Grocery Credit ($100 monthly) Access to excess produce and grocery items
Pay
$20 - $23 per hour DOESeniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesTechnology, Information and Internet Referrals increase your chances of interviewing at Farmstead by 2x Get notified about new Operations Lead jobs in
Burlingame, CA . Hayward, CA $100,000.00-$135,000.00 2 days ago Senior Operations Manager, Central Operations Mountain View, CA $120,000.00-$150,000.00 1 day ago Richmond, CA $100,000.00-$135,000.00 2 days ago Richmond, CA $175,000.00-$190,000.00 2 days ago San Francisco, CA $150,000.00-$200,000.00 3 weeks ago Menlo Park, CA $128,000.00-$187,000.00 2 weeks ago Fremont, CA $213,000.00-$293,000.00 2 weeks ago San Francisco, CA $144,000.00-$175,000.00 5 days ago Mountain View, CA $80,000.00-$120,000.00 2 weeks ago Sr Operations Manager (Mon-Fri 8:30am-5:00pm) Palo Alto, CA $208,000.00-$221,000.00 2 weeks ago Manager, Operations Engineering and Inventory Menlo Park, CA $213,000.00-$293,000.00 2 weeks ago San Francisco, CA $80,000.00-$120,000.00 2 weeks ago Senior Operations Manager, Fortress Operations Mountain View, CA $120,000.00-$150,000.00 2 weeks ago Manager, Operations Engineering and Inventory Fremont, CA $213,000.00-$293,000.00 2 weeks ago Business Operations Manager - Capacity Planning We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr