Fleet Feet
Join to apply for the
Retail Experience Manager
role at
Fleet Feet 1 year ago Be among the first 25 applicants Join to apply for the
Retail Experience Manager
role at
Fleet Feet Get AI-powered advice on this job and more exclusive features. Our Company
Apply (by clicking the relevant button) after checking through all the related job information below.
We believe Overview
Our Company
We believe
Running Changes Everything . If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand. We are always in pursuit of hardworking people to join our quest and bring our core values to life.
Responsibilities
As a
Retail Experience Manager
in a store location, you will be responsible for the day-to-day and long-term success of retail staff with a focus on customer experience. We believe that each one of our staff members is a key contributor to our brand’s success. This position will help create the best customer experience by focusing on what matters most, our team. You will be responsible for effectively recruiting, onboarding, developing, scheduling, coaching, performance management, and education. Our Retail Experience Manager will oversee our Retail Sales Associate, or Outfitters, as we call them, to ensure each customer is outfitted with everything they need to get started or to keep going. This position will be expected to be on the sales floor 5 days a week. Joining Fleet Feet is joining a team and a community that ignites and promotes running and fitness. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else, for staff or customers. We truly believe that running changes everything.
Qualifications
Available to work a flexible schedule, including, days, evenings, weekends, and holidays Demonstrated leadership ability with at least 2-3 years of retail experience in a customer-facing sales setting required Proven track record of leading your team by example, giving feedback and coaching in the moment Experienced in having hard conversations (performance, disciplinary, etc) Passion for coaching and developing people Ability to balance the needs of employees and business Passion for managing, training, motivating employees. Can own and manage administrative tasks, customer interactions and a fast-paced environment while staying organized Professional and timely internal and external communication Has a proven track record of developing and training staff Fosters growth of others through recognition, coaching and development opportunities Promotes individual and team performance by setting expectations, delegating and providing tools and resources Assists with making business decisions, always putting staff and customers first Builds and maintains trust from staff and customers by using sound judgment Passionate, positive, self-motivated and detail-oriented Collaborative and customer-centric Willing to go above and beyond when needed Communicate professionally with customers and team Deliver the best customer experience by creating a positive staff culture with a focus on performance management and education. Support all Fleet Feet initiatives, activities, and functions
Perks
High energy and fun atmosphere Training and advancement opportunities within the Fleet Feet brand Community involvement and community service activities Training Program and Product Discounts Passionate team members
Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionBusiness Development and Sales IndustriesRetail Referrals increase your chances of interviewing at Fleet Feet by 2x Get notified about new Experience Manager jobs in
Metairie, LA . Guest Experience Manager - The Sazerac House - New Orleans, LA New Orleans, LA $84,626.00-$126,939.00 2 weeks ago New Orleans, LA $75,000.00-$90,000.00 1 week ago Assistant Retail Experience Manager - Full timeDelgado Community College - City Park Bookstore - Department Manager Kenner, LA $80,000.00-$90,000.00 1 day ago Saint Rose, LA $60,000.00-$80,000.00 2 weeks ago New Orleans, LA $138,850.00-$156,207.00 1 week ago New Orleans, LA $80,000.00-$80,000.00 3 days ago Program Manager, Communications and MarketingUTILITY CUSTOMER SERVICE MANAGER (CLASS CODE 3456) Harvey, LA $85,000.00-$110,000.00 1 month ago Kenner, LA $55,000.00-$65,000.00 1 day ago Senior Technical Program Manager - Workday Financial Management (REMOTE) New Orleans, LA $130,000.00-$260,000.00 2 days ago Senior Event Manager - The Roosevelt New Orleans, A Waldorf Astoria Resort New Orleans, LA $248,000.00-$329,000.00 3 weeks ago Hotel Self-Parking Manager - New Orleans, LA New Orleans, LA $70,000.00-$75,000.00 6 days ago Private Equity Center of Excellence, Manager New Orleans, LA $93,000.00-$171,300.00 1 week ago Business Transformation, Healthcare Provider Operations Consulting_Manager New Orleans, LA $127,100.00-$233,000.00 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Retail Experience Manager
role at
Fleet Feet 1 year ago Be among the first 25 applicants Join to apply for the
Retail Experience Manager
role at
Fleet Feet Get AI-powered advice on this job and more exclusive features. Our Company
Apply (by clicking the relevant button) after checking through all the related job information below.
We believe Overview
Our Company
We believe
Running Changes Everything . If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand. We are always in pursuit of hardworking people to join our quest and bring our core values to life.
Responsibilities
As a
Retail Experience Manager
in a store location, you will be responsible for the day-to-day and long-term success of retail staff with a focus on customer experience. We believe that each one of our staff members is a key contributor to our brand’s success. This position will help create the best customer experience by focusing on what matters most, our team. You will be responsible for effectively recruiting, onboarding, developing, scheduling, coaching, performance management, and education. Our Retail Experience Manager will oversee our Retail Sales Associate, or Outfitters, as we call them, to ensure each customer is outfitted with everything they need to get started or to keep going. This position will be expected to be on the sales floor 5 days a week. Joining Fleet Feet is joining a team and a community that ignites and promotes running and fitness. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else, for staff or customers. We truly believe that running changes everything.
Qualifications
Available to work a flexible schedule, including, days, evenings, weekends, and holidays Demonstrated leadership ability with at least 2-3 years of retail experience in a customer-facing sales setting required Proven track record of leading your team by example, giving feedback and coaching in the moment Experienced in having hard conversations (performance, disciplinary, etc) Passion for coaching and developing people Ability to balance the needs of employees and business Passion for managing, training, motivating employees. Can own and manage administrative tasks, customer interactions and a fast-paced environment while staying organized Professional and timely internal and external communication Has a proven track record of developing and training staff Fosters growth of others through recognition, coaching and development opportunities Promotes individual and team performance by setting expectations, delegating and providing tools and resources Assists with making business decisions, always putting staff and customers first Builds and maintains trust from staff and customers by using sound judgment Passionate, positive, self-motivated and detail-oriented Collaborative and customer-centric Willing to go above and beyond when needed Communicate professionally with customers and team Deliver the best customer experience by creating a positive staff culture with a focus on performance management and education. Support all Fleet Feet initiatives, activities, and functions
Perks
High energy and fun atmosphere Training and advancement opportunities within the Fleet Feet brand Community involvement and community service activities Training Program and Product Discounts Passionate team members
Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionBusiness Development and Sales IndustriesRetail Referrals increase your chances of interviewing at Fleet Feet by 2x Get notified about new Experience Manager jobs in
Metairie, LA . Guest Experience Manager - The Sazerac House - New Orleans, LA New Orleans, LA $84,626.00-$126,939.00 2 weeks ago New Orleans, LA $75,000.00-$90,000.00 1 week ago Assistant Retail Experience Manager - Full timeDelgado Community College - City Park Bookstore - Department Manager Kenner, LA $80,000.00-$90,000.00 1 day ago Saint Rose, LA $60,000.00-$80,000.00 2 weeks ago New Orleans, LA $138,850.00-$156,207.00 1 week ago New Orleans, LA $80,000.00-$80,000.00 3 days ago Program Manager, Communications and MarketingUTILITY CUSTOMER SERVICE MANAGER (CLASS CODE 3456) Harvey, LA $85,000.00-$110,000.00 1 month ago Kenner, LA $55,000.00-$65,000.00 1 day ago Senior Technical Program Manager - Workday Financial Management (REMOTE) New Orleans, LA $130,000.00-$260,000.00 2 days ago Senior Event Manager - The Roosevelt New Orleans, A Waldorf Astoria Resort New Orleans, LA $248,000.00-$329,000.00 3 weeks ago Hotel Self-Parking Manager - New Orleans, LA New Orleans, LA $70,000.00-$75,000.00 6 days ago Private Equity Center of Excellence, Manager New Orleans, LA $93,000.00-$171,300.00 1 week ago Business Transformation, Healthcare Provider Operations Consulting_Manager New Orleans, LA $127,100.00-$233,000.00 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr