Verizon
Join to apply for the
Technical Product Senior Manager
role at
Verizon Join to apply for the
Technical Product Senior Manager
role at
Verizon When you join Verizon
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What You’ll Be Doing...
Personalization is our key Verizon enabler for growth and retention. In support of this, VCG is continuing its growth and centralization of these complex practices.
As a Technical Product Senior Manager of Base Personalization, you will be responsible for managing the technical capability build and delivery of our AI decisioning platform. Enabling real-time interaction qualification and prioritization integration; leveraging AI recommendations, modeling, and other decisioning capabilities into our marketing strategy and platforms.
AI enables 1:1 customer personalization by matching the right offer and message to meet customers’ needs. NBx decisioning allows us to select the right place and right time to deliver each strategy. These are essential marketing capabilities for building tools and technology that maximize automation, leading to more efficient and effective operations.
This role sits within the Base Management & Marketing Communications group in Verizon Consumer Group. Along with your peers, you will be responsible for delivering $500M in incremental billed revenue in 2025 through incremental gross adds and reduced voluntary churn.
Responsibilities Include
Working with the Marketing and Channel stakeholders to understand market requirements, craft business cases, and support product deployment of the Next Best Offer/Action (NBx) engine. Optimizing our AI-driven real-time decisioning engine to arbitrate among a library of marketing actions we could accomplish with customers at all decisioning points (MyOffers, VZ App, VZ Online, Chatbot, IVR, Email & SMS campaigns). Creating test designs (treat vs control, champion vs challenger) to determine best performing technologies, strategies, or tools. Deploy, measure, and collapse these tests optimizing our results continuously upward. Partnering across stakeholders in BM&MC, AI&D, GTS, CXO, and Finance to stakeholder our roadmap and statuses, bringing this work to market. Driving incremental revenue through add-a-line, plan and service step ups, perk & product adoption & activation, as well as accessory sales. Protecting our existing customer base by reducing voluntary churn through optimized NBx customer decisioning, including AI-integrated dynamic offers. Presenting findings to the leadership team regularly, conveying our current statuses, results, and our path forward.
What We’re Looking For...
You are outcomes-driven, smart, hard-working, and a great team player. You thrive on new challenges, and are excited by the prospect of mastering new things. You can be creative and visionary, but are able to roll up your sleeves to structure a project plan, develop an analytics tool, or craft a presentation. You are comfortable leading and following. You are confident enough to voice well-informed, dissenting opinions, yet always treat others and their views with respect.
You Need To Have
Bachelor’s degree or four or more years of work experience. Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. Experience and working knowledge of Catalyst, Jira, and the Verizon Agile process. Experience in product strategy, product life cycle management, or corporate IT support. Experience negotiating, shaping and influencing ideas and actions, consensus building, conflict resolution, and navigating complex organizations to identify/connect right stakeholders to drive outcomes. Experience creating presentations, adjusting messaging for specific audiences and present to all levels of an organization. Experience with structuring and driving processes, measuring and communicating progress to achieve business targets, identifying obstacles, addressing remediation plans and demonstrating consistent/timely follow-up.
Even Better If You Have
MBA or advanced degree. Ability to balance strategic and tactical thinking; can work in an organized and self-sufficient manner in ambiguous and unstructured work situations. Ability to translate complex ideas and express them in concise, simple to understand ways. Knowledge of scripting languages, ideally SQL or Python. Executive presence, excellent oral & written communication and formal presentation skills. Quantitative and analytical skills, including ability to conduct outside/inside research, analyze data, develop models and drive analyses, and financial planning and analysis skills to set and meet/exceed business targets. Highly energetic, enthusiastic and motivated leader; ability to galvanize an organization around new ideas and solutions. Demonstrate a growth mindset; constantly incorporate different perspectives to identify opportunities. Ability to thrive in a dynamic environment, meet tight deadlines, and simultaneously work on multiple projects.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Where you’ll be working
In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits And Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.
The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $124,000.00 - $238,000.00.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionProduct Management and Marketing IndustriesIT Services and IT Consulting Referrals increase your chances of interviewing at Verizon by 2x Get notified about new Senior Technical Product Manager jobs in
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#J-18808-Ljbffr
Technical Product Senior Manager
role at
Verizon Join to apply for the
Technical Product Senior Manager
role at
Verizon When you join Verizon
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What You’ll Be Doing...
Personalization is our key Verizon enabler for growth and retention. In support of this, VCG is continuing its growth and centralization of these complex practices.
As a Technical Product Senior Manager of Base Personalization, you will be responsible for managing the technical capability build and delivery of our AI decisioning platform. Enabling real-time interaction qualification and prioritization integration; leveraging AI recommendations, modeling, and other decisioning capabilities into our marketing strategy and platforms.
AI enables 1:1 customer personalization by matching the right offer and message to meet customers’ needs. NBx decisioning allows us to select the right place and right time to deliver each strategy. These are essential marketing capabilities for building tools and technology that maximize automation, leading to more efficient and effective operations.
This role sits within the Base Management & Marketing Communications group in Verizon Consumer Group. Along with your peers, you will be responsible for delivering $500M in incremental billed revenue in 2025 through incremental gross adds and reduced voluntary churn.
Responsibilities Include
Working with the Marketing and Channel stakeholders to understand market requirements, craft business cases, and support product deployment of the Next Best Offer/Action (NBx) engine. Optimizing our AI-driven real-time decisioning engine to arbitrate among a library of marketing actions we could accomplish with customers at all decisioning points (MyOffers, VZ App, VZ Online, Chatbot, IVR, Email & SMS campaigns). Creating test designs (treat vs control, champion vs challenger) to determine best performing technologies, strategies, or tools. Deploy, measure, and collapse these tests optimizing our results continuously upward. Partnering across stakeholders in BM&MC, AI&D, GTS, CXO, and Finance to stakeholder our roadmap and statuses, bringing this work to market. Driving incremental revenue through add-a-line, plan and service step ups, perk & product adoption & activation, as well as accessory sales. Protecting our existing customer base by reducing voluntary churn through optimized NBx customer decisioning, including AI-integrated dynamic offers. Presenting findings to the leadership team regularly, conveying our current statuses, results, and our path forward.
What We’re Looking For...
You are outcomes-driven, smart, hard-working, and a great team player. You thrive on new challenges, and are excited by the prospect of mastering new things. You can be creative and visionary, but are able to roll up your sleeves to structure a project plan, develop an analytics tool, or craft a presentation. You are comfortable leading and following. You are confident enough to voice well-informed, dissenting opinions, yet always treat others and their views with respect.
You Need To Have
Bachelor’s degree or four or more years of work experience. Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. Experience and working knowledge of Catalyst, Jira, and the Verizon Agile process. Experience in product strategy, product life cycle management, or corporate IT support. Experience negotiating, shaping and influencing ideas and actions, consensus building, conflict resolution, and navigating complex organizations to identify/connect right stakeholders to drive outcomes. Experience creating presentations, adjusting messaging for specific audiences and present to all levels of an organization. Experience with structuring and driving processes, measuring and communicating progress to achieve business targets, identifying obstacles, addressing remediation plans and demonstrating consistent/timely follow-up.
Even Better If You Have
MBA or advanced degree. Ability to balance strategic and tactical thinking; can work in an organized and self-sufficient manner in ambiguous and unstructured work situations. Ability to translate complex ideas and express them in concise, simple to understand ways. Knowledge of scripting languages, ideally SQL or Python. Executive presence, excellent oral & written communication and formal presentation skills. Quantitative and analytical skills, including ability to conduct outside/inside research, analyze data, develop models and drive analyses, and financial planning and analysis skills to set and meet/exceed business targets. Highly energetic, enthusiastic and motivated leader; ability to galvanize an organization around new ideas and solutions. Demonstrate a growth mindset; constantly incorporate different perspectives to identify opportunities. Ability to thrive in a dynamic environment, meet tight deadlines, and simultaneously work on multiple projects.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Where you’ll be working
In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits And Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.
The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $124,000.00 - $238,000.00.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionProduct Management and Marketing IndustriesIT Services and IT Consulting Referrals increase your chances of interviewing at Verizon by 2x Get notified about new Senior Technical Product Manager jobs in
Irving, TX . Plano, TX $140,000.00-$175,000.00 1 day ago Plano, TX $139,000.00-$198,330.00 1 day ago Irving, TX $114,720.00-$172,080.00 1 week ago Irving, TX $114,720.00-$172,080.00 1 week ago Dallas, TX $93,800.00-$140,000.00 2 weeks ago Senior Product Manager - Digital Communications Irving, TX $120,000.00-$125,000.00 2 weeks ago Irving, TX $90,000.00-$115,000.00 4 days ago Irving, TX $90,000.00-$115,000.00 4 days ago Technical Product Owner (Entry-Level New Grad Friendly) Remote (US Based)Technology Product Owner/Manager Lead Analyst VP Irving, TX $138,720.00-$208,080.00 1 week ago Irving, TX $120,000.00-$140,000.00 1 week ago Principal Product Manager Customer Success Platforms, Intelligence, & Analytics, AWS Specialist and Partner Organization Dallas, TX $145,700.00-$240,900.00 3 days ago Dallas, TX $110,000.00-$185,000.00 2 days ago Sr Product Manager- Security Operations (Emerging Technologies) Addison, TX $110,000.00-$335,000.00 2 weeks ago Sr. Product Manager, Core Experience, CoCounsel TAA Frisco, TX $116,900.00-$250,120.00 3 days ago Sr Product Manager, Parcel Shipping and ManagementSr Manager, Technical Services & Product Performance Group Plano, TX $127,300.00-$254,700.00 16 hours ago AGILE Product Owner - 1LMX ERP - Shared Technical ServicesOnsite Requirement: Product Owner: Mirakl Market Place Dallas, TX $138,000.00-$173,000.00 23 hours ago Irving, TX $114,720.00-$172,080.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr