LVMH Group
Loro Piana, Store Manager - AZ, Scottsdale Loro Piana is an Italian luxury Maison founded in 1924, known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence.
General Purpose of the Position:
Increase your chances of an interview by reading the following overview of this role before making an application. The Loro Piana Store Manager will possess confident, enthusiastic and inspiring leadership qualities. He or she will have a natural selling ability, enthusiasm, strong communication skills and a strong sense of aesthetics. In addition, he or she will be motivated to build relationships and their business all the while having an appreciation for luxury goods and our exclusive clientele. The ideal candidate will have 5+ years’ experience in luxury management. Responsibilities will include ensuring customer service levels meet and exceed our customer's expectations, developing and maximizing the client base as well as daily store operations. Job responsibilities
Key Responsibilities: Manage the selling environment including the adherence to selling floor assignments and ensuring impeccable customer service. Maximize the sales performance of the staff through product knowledge education, coaching selling and clientele skills and reviewing individual transaction statistics on a regular basis. Assist Sales Professionals with the achievement of their individual goals by monitoring the suggestive selling process and providing timely feedback and direction. Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all personnel. Develop a specific plan to ensure compliance with thank you note guidelines, telephone and email outreach goals and assist with supervision of communication content. Lead by example and ensure a respectful selling environment is maintained at all times Profile
Skills and Abilities Required Exceptional interpersonal skills Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our customer base. Education and Experience Required Minimum 5+ years selling and management experience in luxury retail environment Additional information
What we offer At Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth. We offer a comprehensive range of benefits including healthcare, fertility support, adoption and surrogacy, tuition reimbursement and mental health support. EEO Statement We strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable. Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. In 1924, Pietro Loro Piana founded Ing. Loro Piana & C., the current company. Pietro’s nephewFranco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere textiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world’s foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicuña from the Andes,extra-fine Merino wool from Australia and New Zealandand lotus flower fiber from Myanmar. The company draws on both time-honored traditions and state of the art technology to offer its discerning customers products that are renowned for their peerless quality. All of the company’s collections of ready-to-wear garments and accessories are made in Italy to the highest standards of craftsmanship and sartorial excellence.
Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
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Increase your chances of an interview by reading the following overview of this role before making an application. The Loro Piana Store Manager will possess confident, enthusiastic and inspiring leadership qualities. He or she will have a natural selling ability, enthusiasm, strong communication skills and a strong sense of aesthetics. In addition, he or she will be motivated to build relationships and their business all the while having an appreciation for luxury goods and our exclusive clientele. The ideal candidate will have 5+ years’ experience in luxury management. Responsibilities will include ensuring customer service levels meet and exceed our customer's expectations, developing and maximizing the client base as well as daily store operations. Job responsibilities
Key Responsibilities: Manage the selling environment including the adherence to selling floor assignments and ensuring impeccable customer service. Maximize the sales performance of the staff through product knowledge education, coaching selling and clientele skills and reviewing individual transaction statistics on a regular basis. Assist Sales Professionals with the achievement of their individual goals by monitoring the suggestive selling process and providing timely feedback and direction. Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all personnel. Develop a specific plan to ensure compliance with thank you note guidelines, telephone and email outreach goals and assist with supervision of communication content. Lead by example and ensure a respectful selling environment is maintained at all times Profile
Skills and Abilities Required Exceptional interpersonal skills Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our customer base. Education and Experience Required Minimum 5+ years selling and management experience in luxury retail environment Additional information
What we offer At Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth. We offer a comprehensive range of benefits including healthcare, fertility support, adoption and surrogacy, tuition reimbursement and mental health support. EEO Statement We strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable. Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. In 1924, Pietro Loro Piana founded Ing. Loro Piana & C., the current company. Pietro’s nephewFranco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere textiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world’s foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicuña from the Andes,extra-fine Merino wool from Australia and New Zealandand lotus flower fiber from Myanmar. The company draws on both time-honored traditions and state of the art technology to offer its discerning customers products that are renowned for their peerless quality. All of the company’s collections of ready-to-wear garments and accessories are made in Italy to the highest standards of craftsmanship and sartorial excellence.
Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
#J-18808-Ljbffr