Arch Insurance Group Inc.
Underwriting Service Operations Team Lead
Arch Insurance Group Inc., Washington, District of Columbia, us, 20022
Underwriting Service Operations Team Lead Join to apply for the
Underwriting Service Operations Team Lead
role at
Arch Insurance Group Inc. Underwriting Service Operations Team Lead 2 weeks ago Be among the first 25 applicants Join to apply for the
Underwriting Service Operations Team Lead
role at
Arch Insurance Group Inc. Get AI-powered advice on this job and more exclusive features. Arch Insurance Group Inc. provided pay range This range is provided by Arch Insurance Group Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $82,400.00/yr - $82,400.00/yr With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
Position Summary:
The ultimate responsibility of this role is to increase operational efficiency within underwriting service team while handling assigned accounts to maintain a scalable model with a laser-focus toward customer and partner experience. Candidates should have proven success individually contributing toward maximum productivity as well demonstrated leadership ability, operational agility, and relationship management. Additionally, the Team Lead has a proven ability to develop and maintain an environment of trust, diversity, and inclusion within the team.
Responsibilities and Accountabilities:
Manage Underwriting Service Operations team that support assigned underwriting product lines with focus on meeting production levels, service level agreements, and other performance metrics Maintain constant communication with management, staff, and business units to ensure Voice of the Customer is heard Effectively perform Underwriting Service tasks on more complicated assigned accounts while meeting all service standards and expectations Ensure operational activities within team remain on time and within agreed upon workflows Contribute to the efficiency of existing organizational processes and procedures to enhance and sustain the team’s expertise and internal capacity Work to continuously improve the efficiency of daily processes in support of utilizing LEAN management systems Manage timely data collection build operational metrics that achieve productivity targets, reduce cost per task, eliminate errors, and deliver excellent customer service Provide training and guidance to team members in support of talent development to drive deep knowledge and opportunities for career pathing Be supportive while helping lead team through change and transformation efforts Partner with cross-functional support teams to help meet service levels Accountable for identifying, escalating, and responding to any Compliance related issues
Required Skills and Abilities:
Excellent ability to identify process efficiencies and gaps in process Strong leadership skills Strong working knowledge of assigned insurance coverages and underwriting units Customer-focused Strong continual improvement mindset and ability to utilize LEAN management systems Self-directed showing personal accountability and sense of urgency Skilled in conflict management and business processes Strong analytical and problem solving ability Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
Education and Experience:
Bachelor’s Degree preferred and/or Industry designation 1+ years experience in a management position 5-7 years insurance industry experience
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$82,400 - $111,240/year
Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.
14400 Arch Insurance Group Inc.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionFinance and Sales IndustriesInsurance Referrals increase your chances of interviewing at Arch Insurance Group Inc. by 2x Get notified about new Underwriting Team Lead jobs in
District of Columbia, United States . Multifamily Underwriting - Fraud Prevention, Principal Washington, DC $172,000.00-$234,000.00 1 week ago Washington, DC $138,000.00-$180,000.00 1 week ago Washington, DC $60,000.00-$70,000.00 2 days ago Washington, DC $85,000.00-$130,000.00 3 weeks ago Sr. Underwriter, Commercial Insurance Specialty Washington, DC $100,000.00-$165,000.00 1 week ago Washington, DC $106,000.00-$187,000.00 2 weeks ago Underwriting Account Service Manager (Level I or Senior Level II) Washington, DC $74,300.00-$161,000.00 1 day ago Underwriter, Commercial Insurance Specialty Washington, DC $85,000.00-$130,000.00 1 month ago Washington, DC $85,000.00-$130,000.00 1 month ago Washington, DC $116,700.00-$180,900.00 2 months ago Washington, DC $85,500.00-$185,200.00 1 week ago Senior Underwriter - Commercial Insurance SpecialtyLoss Sensitive Underwriter, Senior or AVP Washington, DC $98,500.00-$215,000.00 1 week ago Washington, DC $75,000.00-$140,500.00 1 week ago Construction Professional Liability Underwriter (Sr. Level III or AVP Level IV) Washington, DC $98,500.00-$215,000.00 3 weeks ago Construction Professional Liability Underwriter (Mid-Level II or Sr. Level III) Washington, DC $75,000.00-$165,000.00 3 weeks ago AVP, Construction Professional Liability Underwriter Washington, DC $130,000.00-$280,000.00 1 week ago District of Columbia, United States $133,753.00-$175,000.00 2 weeks ago Senior Underwriter, Loss Sensitive - Large Construction Washington, DC $75,000.00-$247,000.00 2 weeks ago Director, Underwriter | Forensic & Litigation Consulting | Multiple Locations Washington, DC $91,000.00-$286,000.00 1 week ago Executive Underwriter, Middle Market Technology Washington, DC $81,000.00-$225,000.00 2 days ago Senior Director - Head of Risk Practice VCA NA Washington, DC $160,000.00-$281,250.00 2 days ago Washington, DC $64,000.00-$194,000.00 1 week ago Multifamily Affordable Housing Customer Engagement - Director Washington, DC $152,000.00-$205,000.00 2 weeks ago Credit Model Development Quantitative Manager (Hybrid - see potential locations in description) Washington, DC $115,703.73-$192,839.55 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Underwriting Service Operations Team Lead
role at
Arch Insurance Group Inc. Underwriting Service Operations Team Lead 2 weeks ago Be among the first 25 applicants Join to apply for the
Underwriting Service Operations Team Lead
role at
Arch Insurance Group Inc. Get AI-powered advice on this job and more exclusive features. Arch Insurance Group Inc. provided pay range This range is provided by Arch Insurance Group Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $82,400.00/yr - $82,400.00/yr With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
Position Summary:
The ultimate responsibility of this role is to increase operational efficiency within underwriting service team while handling assigned accounts to maintain a scalable model with a laser-focus toward customer and partner experience. Candidates should have proven success individually contributing toward maximum productivity as well demonstrated leadership ability, operational agility, and relationship management. Additionally, the Team Lead has a proven ability to develop and maintain an environment of trust, diversity, and inclusion within the team.
Responsibilities and Accountabilities:
Manage Underwriting Service Operations team that support assigned underwriting product lines with focus on meeting production levels, service level agreements, and other performance metrics Maintain constant communication with management, staff, and business units to ensure Voice of the Customer is heard Effectively perform Underwriting Service tasks on more complicated assigned accounts while meeting all service standards and expectations Ensure operational activities within team remain on time and within agreed upon workflows Contribute to the efficiency of existing organizational processes and procedures to enhance and sustain the team’s expertise and internal capacity Work to continuously improve the efficiency of daily processes in support of utilizing LEAN management systems Manage timely data collection build operational metrics that achieve productivity targets, reduce cost per task, eliminate errors, and deliver excellent customer service Provide training and guidance to team members in support of talent development to drive deep knowledge and opportunities for career pathing Be supportive while helping lead team through change and transformation efforts Partner with cross-functional support teams to help meet service levels Accountable for identifying, escalating, and responding to any Compliance related issues
Required Skills and Abilities:
Excellent ability to identify process efficiencies and gaps in process Strong leadership skills Strong working knowledge of assigned insurance coverages and underwriting units Customer-focused Strong continual improvement mindset and ability to utilize LEAN management systems Self-directed showing personal accountability and sense of urgency Skilled in conflict management and business processes Strong analytical and problem solving ability Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
Education and Experience:
Bachelor’s Degree preferred and/or Industry designation 1+ years experience in a management position 5-7 years insurance industry experience
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$82,400 - $111,240/year
Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.
14400 Arch Insurance Group Inc.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionFinance and Sales IndustriesInsurance Referrals increase your chances of interviewing at Arch Insurance Group Inc. by 2x Get notified about new Underwriting Team Lead jobs in
District of Columbia, United States . Multifamily Underwriting - Fraud Prevention, Principal Washington, DC $172,000.00-$234,000.00 1 week ago Washington, DC $138,000.00-$180,000.00 1 week ago Washington, DC $60,000.00-$70,000.00 2 days ago Washington, DC $85,000.00-$130,000.00 3 weeks ago Sr. Underwriter, Commercial Insurance Specialty Washington, DC $100,000.00-$165,000.00 1 week ago Washington, DC $106,000.00-$187,000.00 2 weeks ago Underwriting Account Service Manager (Level I or Senior Level II) Washington, DC $74,300.00-$161,000.00 1 day ago Underwriter, Commercial Insurance Specialty Washington, DC $85,000.00-$130,000.00 1 month ago Washington, DC $85,000.00-$130,000.00 1 month ago Washington, DC $116,700.00-$180,900.00 2 months ago Washington, DC $85,500.00-$185,200.00 1 week ago Senior Underwriter - Commercial Insurance SpecialtyLoss Sensitive Underwriter, Senior or AVP Washington, DC $98,500.00-$215,000.00 1 week ago Washington, DC $75,000.00-$140,500.00 1 week ago Construction Professional Liability Underwriter (Sr. Level III or AVP Level IV) Washington, DC $98,500.00-$215,000.00 3 weeks ago Construction Professional Liability Underwriter (Mid-Level II or Sr. Level III) Washington, DC $75,000.00-$165,000.00 3 weeks ago AVP, Construction Professional Liability Underwriter Washington, DC $130,000.00-$280,000.00 1 week ago District of Columbia, United States $133,753.00-$175,000.00 2 weeks ago Senior Underwriter, Loss Sensitive - Large Construction Washington, DC $75,000.00-$247,000.00 2 weeks ago Director, Underwriter | Forensic & Litigation Consulting | Multiple Locations Washington, DC $91,000.00-$286,000.00 1 week ago Executive Underwriter, Middle Market Technology Washington, DC $81,000.00-$225,000.00 2 days ago Senior Director - Head of Risk Practice VCA NA Washington, DC $160,000.00-$281,250.00 2 days ago Washington, DC $64,000.00-$194,000.00 1 week ago Multifamily Affordable Housing Customer Engagement - Director Washington, DC $152,000.00-$205,000.00 2 weeks ago Credit Model Development Quantitative Manager (Hybrid - see potential locations in description) Washington, DC $115,703.73-$192,839.55 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr