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Job Description
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. JOB SUMMARY: This management position exists in several Program Divisions. Under the supervision of the Associate Vice President of Bronx Supported Housing, this role oversees administrative, operational, staffing, and clinical aspects of the program. Responsibilities include personnel management, fiscal operations, inventory management, client services, staff and client safety, hiring and training personnel, directing staff activities, and general program administration. ESSENTIAL JOB FUNCTIONS: Provide Clinical Services: Oversee clinical treatment services, development, implementation, and review of treatment plans. Supervise program staff according to agency and division policies. Conduct audits of case records to evaluate treatment plan quality, assessments, apartment inspections, and progress notes. Lead staff meetings to review compliance, recreational activities, and interagency referrals. Hold High Risk meetings to support clients on the high risk list. Review rent arrears with staff and interagency departments from a clinical perspective. Report serious incidents, allegations of abuse, and complete incident reports as per policy. Lead clinical meetings with client care teams. Participate in case conferences with mental health and inpatient psychiatric teams. Ensure staff receive training on high-risk clients. Conduct intakes for new referrals via ICL Hope. Provide crisis intervention and support staff. Ensure psychosocial assessments are completed for client care. Train staff on motivational interviewing, harm reduction, and person-centered care. Manage eviction meetings, court documentation, and collaborate with property teams. Supervise Clinical Specialist supporting high-risk clients with the Health Connect team. Perform other clinical duties as assigned. Direct and Supervise Personnel: Manage staff schedules, timekeeping, and attendance policies. Handle disciplinary actions and performance evaluations. Conduct apartment viewings and ensure apartments are properly set up. Administer disciplinary counseling and recommend termination when necessary. Review staffing needs, submit personnel requests, and interview candidates. Ensure staff attend required trainings and manage employee accident reports and FMLA contacts. Oversee administrative recordkeeping, office maintenance, and supplies. Manage onboarding of new personnel. Maintain Property Accountability: Ensure proper accountability and maintenance of all property, including vehicles and equipment. Authorize purchases and secure property. Inspect apartments and repair lists. Ensure office and leased unit compliance with policies and funding requirements. Provide Quality Assurance Overnight: Ensure compliance with all regulatory requirements. Develop program mission and goals aligned with agency objectives. Coordinate with Quality Management for audits and reviews. Address areas for improvement based on reports and evaluations. Oversee data submission and KPI achievement. Ensure Fiscal Control and Accountability: Manage client rent payments and coordinate with finance. Approve purchase orders and financial requests. Track rent payments, arrears, and payment plans. Monitor census and vacancy levels. Foster Community Relations: Collaborate with funding agencies like DOHMH and OMH. Promote mental health programs and maintain community relations. Educate staff and consumers on community engagement. Develop partnerships with community organizations and agencies. Additional Tasks: Inspect apartments and coordinate repairs. Oversee facility maintenance and review procedures. Host visitors and participate in committees. Review screening processes and perform other related duties. ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: Leadership of multidisciplinary teams. Project management and delegation skills. Resource management including money, materials, and personnel. Teamwork and positive attitude. Strong interpersonal, communication, and emotional intelligence skills. Clinical, engagement, and motivational skills. Risk assessment and management experience. Experience with community treatment and rehabilitation services. Proficiency in computers and Electronic Health Records. Ability to hold staff accountable and work in the field as needed. Willingness to use communication tools and travel as required. QUALIFICATIONS AND EXPERIENCE: Education and/or experience: Master's degree in Social Work, Psychology, or related mental health field; minimum three years of professional mental health experience, including supervisory experience. Bilingual in Spanish preferred but not required. Experience with housing, Serious Mental Illness, and Substance Use issues. NYS Licensure in a recognized mental health profession (LMSW or LMHC) required.
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If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. JOB SUMMARY: This management position exists in several Program Divisions. Under the supervision of the Associate Vice President of Bronx Supported Housing, this role oversees administrative, operational, staffing, and clinical aspects of the program. Responsibilities include personnel management, fiscal operations, inventory management, client services, staff and client safety, hiring and training personnel, directing staff activities, and general program administration. ESSENTIAL JOB FUNCTIONS: Provide Clinical Services: Oversee clinical treatment services, development, implementation, and review of treatment plans. Supervise program staff according to agency and division policies. Conduct audits of case records to evaluate treatment plan quality, assessments, apartment inspections, and progress notes. Lead staff meetings to review compliance, recreational activities, and interagency referrals. Hold High Risk meetings to support clients on the high risk list. Review rent arrears with staff and interagency departments from a clinical perspective. Report serious incidents, allegations of abuse, and complete incident reports as per policy. Lead clinical meetings with client care teams. Participate in case conferences with mental health and inpatient psychiatric teams. Ensure staff receive training on high-risk clients. Conduct intakes for new referrals via ICL Hope. Provide crisis intervention and support staff. Ensure psychosocial assessments are completed for client care. Train staff on motivational interviewing, harm reduction, and person-centered care. Manage eviction meetings, court documentation, and collaborate with property teams. Supervise Clinical Specialist supporting high-risk clients with the Health Connect team. Perform other clinical duties as assigned. Direct and Supervise Personnel: Manage staff schedules, timekeeping, and attendance policies. Handle disciplinary actions and performance evaluations. Conduct apartment viewings and ensure apartments are properly set up. Administer disciplinary counseling and recommend termination when necessary. Review staffing needs, submit personnel requests, and interview candidates. Ensure staff attend required trainings and manage employee accident reports and FMLA contacts. Oversee administrative recordkeeping, office maintenance, and supplies. Manage onboarding of new personnel. Maintain Property Accountability: Ensure proper accountability and maintenance of all property, including vehicles and equipment. Authorize purchases and secure property. Inspect apartments and repair lists. Ensure office and leased unit compliance with policies and funding requirements. Provide Quality Assurance Overnight: Ensure compliance with all regulatory requirements. Develop program mission and goals aligned with agency objectives. Coordinate with Quality Management for audits and reviews. Address areas for improvement based on reports and evaluations. Oversee data submission and KPI achievement. Ensure Fiscal Control and Accountability: Manage client rent payments and coordinate with finance. Approve purchase orders and financial requests. Track rent payments, arrears, and payment plans. Monitor census and vacancy levels. Foster Community Relations: Collaborate with funding agencies like DOHMH and OMH. Promote mental health programs and maintain community relations. Educate staff and consumers on community engagement. Develop partnerships with community organizations and agencies. Additional Tasks: Inspect apartments and coordinate repairs. Oversee facility maintenance and review procedures. Host visitors and participate in committees. Review screening processes and perform other related duties. ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: Leadership of multidisciplinary teams. Project management and delegation skills. Resource management including money, materials, and personnel. Teamwork and positive attitude. Strong interpersonal, communication, and emotional intelligence skills. Clinical, engagement, and motivational skills. Risk assessment and management experience. Experience with community treatment and rehabilitation services. Proficiency in computers and Electronic Health Records. Ability to hold staff accountable and work in the field as needed. Willingness to use communication tools and travel as required. QUALIFICATIONS AND EXPERIENCE: Education and/or experience: Master's degree in Social Work, Psychology, or related mental health field; minimum three years of professional mental health experience, including supervisory experience. Bilingual in Spanish preferred but not required. Experience with housing, Serious Mental Illness, and Substance Use issues. NYS Licensure in a recognized mental health profession (LMSW or LMHC) required.
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