ServiceNet
Join to apply for the
Director of Operations
role at
ServiceNet 1 day ago Be among the first 25 applicants Join to apply for the
Director of Operations
role at
ServiceNet Director of Operations
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
Department:
Developmental Brain Injury Services (DBIS) Benefits:
401(k) 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Tuition assistance Vision insurance
Director of Operations
Department:
Developmental Brain Injury Services (DBIS)
Headquarters:
Northampton, MA
Full-Time
Starting Salary:
$60,000–$62,000 (Based on Experience)
About The Role
ServiceNet is seeking a dedicated and mission-driven
Director of Operations
to join our Developmental Brain Injury Services (DBIS) Family Services Division. In this vital leadership role, you will provide operational and strategic support to DBIS residential programs, ensuring high-quality services for individuals with developmental delays and/or brain injuries.
Key Responsibilities
Partner with the Vice President or Division Director to lead and improve program operations across the division. Manage logistics and planning for new residential admissions and transitions. Identify, set up, and oversee physical site operations for new programs, ensuring compliance with regulatory standards. Actively participate in Residential Services development initiatives and project work. Support Program Directors in licensing readiness, regulatory compliance, and follow-up on corrective actions. Provide fiscal guidance to help programs operate within budgetary constraints. Build and maintain strong relationships with internal teams and external partners. Foster a positive, inclusive work culture aligned with ServiceNet’s mission and values. Participate in the on-call leadership rotation. Perform other duties as assigned by the Vice President or designee.
Qualifications
Demonstrated experience working with individuals with developmental delays and/or brain injuries Bachelor's degree in a related field preferred, or equivalent experience (minimum of 3 years full-time in a relevant role) 3–5 years of proven management experience in human services or related field Strong communication, organizational, and computer skills Valid driver’s license and an acceptable driving record Certification in Medication Administration (MAP)
Benefits:
Generous PTO (time-off) package. Comprehensive health and dental insurance plans. Life insurance and long-term disability insurance. 403(b) retirement plan. Tuition remission for eligible classes. Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance. Opportunities for career development and advancement. And much more
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.
Join Us
Join us and become part of a caring community that helps others find joy and purpose. Apply today.
Learn More About ServiceNet
https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesMental Health Care Referrals increase your chances of interviewing at ServiceNet by 2x Get notified about new Director of Operations jobs in
Northampton, MA . Holyoke, MA $60,000.00-$62,000.00 1 month ago Director of Operations - Supported Employment Hadley, MA $60,000.00-$62,000.00 2 weeks ago Suffield, CT $132,800.00-$156,000.00 3 weeks ago Chicopee, MA $50,079.00-$52,139.00 1 day ago West Springfield, MA $50,079.00-$52,139.00 1 day ago Ludlow, MA $50,079.00-$52,139.00 1 week ago Belchertown, MA $50,079.00-$52,139.00 1 week ago Wilbraham, MA $50,079.00-$52,139.00 1 week ago Agawam, MA $50,079.00-$52,139.00 1 week ago Turners Falls, MA $50,079.00-$52,139.00 1 week ago Assistant Director for Experiential Outdoor Education & Adventure Turners Falls, MA $19.57-$22.53 3 days ago Director of Facilities/Maintenance - Assisted LivingAssociate Director Dining Services (Franklin Dining) South Hadley, MA $76,806.00-$88,326.00 3 weeks ago Interim Director of Finance and Operations Springfield, Massachusetts Metropolitan Area 2 weeks ago Director of Development for the Campus SchoolAssistant Director of Financial Aid, Fiscal Operations (Hybrid Opportunity) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Director of Operations
role at
ServiceNet 1 day ago Be among the first 25 applicants Join to apply for the
Director of Operations
role at
ServiceNet Director of Operations
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
Department:
Developmental Brain Injury Services (DBIS) Benefits:
401(k) 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Tuition assistance Vision insurance
Director of Operations
Department:
Developmental Brain Injury Services (DBIS)
Headquarters:
Northampton, MA
Full-Time
Starting Salary:
$60,000–$62,000 (Based on Experience)
About The Role
ServiceNet is seeking a dedicated and mission-driven
Director of Operations
to join our Developmental Brain Injury Services (DBIS) Family Services Division. In this vital leadership role, you will provide operational and strategic support to DBIS residential programs, ensuring high-quality services for individuals with developmental delays and/or brain injuries.
Key Responsibilities
Partner with the Vice President or Division Director to lead and improve program operations across the division. Manage logistics and planning for new residential admissions and transitions. Identify, set up, and oversee physical site operations for new programs, ensuring compliance with regulatory standards. Actively participate in Residential Services development initiatives and project work. Support Program Directors in licensing readiness, regulatory compliance, and follow-up on corrective actions. Provide fiscal guidance to help programs operate within budgetary constraints. Build and maintain strong relationships with internal teams and external partners. Foster a positive, inclusive work culture aligned with ServiceNet’s mission and values. Participate in the on-call leadership rotation. Perform other duties as assigned by the Vice President or designee.
Qualifications
Demonstrated experience working with individuals with developmental delays and/or brain injuries Bachelor's degree in a related field preferred, or equivalent experience (minimum of 3 years full-time in a relevant role) 3–5 years of proven management experience in human services or related field Strong communication, organizational, and computer skills Valid driver’s license and an acceptable driving record Certification in Medication Administration (MAP)
Benefits:
Generous PTO (time-off) package. Comprehensive health and dental insurance plans. Life insurance and long-term disability insurance. 403(b) retirement plan. Tuition remission for eligible classes. Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance. Opportunities for career development and advancement. And much more
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.
Join Us
Join us and become part of a caring community that helps others find joy and purpose. Apply today.
Learn More About ServiceNet
https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesMental Health Care Referrals increase your chances of interviewing at ServiceNet by 2x Get notified about new Director of Operations jobs in
Northampton, MA . Holyoke, MA $60,000.00-$62,000.00 1 month ago Director of Operations - Supported Employment Hadley, MA $60,000.00-$62,000.00 2 weeks ago Suffield, CT $132,800.00-$156,000.00 3 weeks ago Chicopee, MA $50,079.00-$52,139.00 1 day ago West Springfield, MA $50,079.00-$52,139.00 1 day ago Ludlow, MA $50,079.00-$52,139.00 1 week ago Belchertown, MA $50,079.00-$52,139.00 1 week ago Wilbraham, MA $50,079.00-$52,139.00 1 week ago Agawam, MA $50,079.00-$52,139.00 1 week ago Turners Falls, MA $50,079.00-$52,139.00 1 week ago Assistant Director for Experiential Outdoor Education & Adventure Turners Falls, MA $19.57-$22.53 3 days ago Director of Facilities/Maintenance - Assisted LivingAssociate Director Dining Services (Franklin Dining) South Hadley, MA $76,806.00-$88,326.00 3 weeks ago Interim Director of Finance and Operations Springfield, Massachusetts Metropolitan Area 2 weeks ago Director of Development for the Campus SchoolAssistant Director of Financial Aid, Fiscal Operations (Hybrid Opportunity) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr