(Remote) Logistics & Customer Operations Specialist – Manufacturing Supply Chain
, Washington, District of Columbia, us, 20022
(Remote) Logistics & Customer Operations Specialist – Manufacturing Supply Chain / FTL & Inventory Join to apply for the
(Remote) Logistics & Customer Operations Specialist – Manufacturing Supply Chain / FTL & Inventory
role at
GACC Midwest - German American Chamber of Commerce of the Midwest, Inc. (Remote) Logistics & Customer Operations Specialist – Manufacturing Supply Chain / FTL & Inventory Join to apply for the
(Remote) Logistics & Customer Operations Specialist – Manufacturing Supply Chain / FTL & Inventory
role at
GACC Midwest - German American Chamber of Commerce of the Midwest, Inc. Please note: To maintain confidentiality during the early stages of our search, the company name is withheld from this initial posting. Full details will be shared with shortlisted candidates.
Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
Position:
Logistics & Customer Operations Specialist (full-time)
Location:
Remote (U.S.-based) — preferably in Kentucky, West Virginia, or Washington, D.C. area.
Travel:
up to 15%
Our client is a fast-growing logistics company that helps manufacturers in the food, hygiene, and pharmaceutical sectors move products more efficiently and sustainably. Rather than relying on disposable packaging, this company provides reusable transport containers as part of a circular logistics model — including delivery, tracking, cleaning, and recovery services. After successfully launching in Europe, the company entered the U.S. market a few years back and is now expanding its operational presence to support a growing customer base across the Midwest, Northeast, and Southern U.S.
Position Summary
This role combines core responsibilities in both logistics’ operations and customer support, placing you at the heart of their U.S. business. As the Logistics & Customer Operations Specialist, you’ll be the key point of contact for clients, manage day-to-day logistics operations, coordinate container returns, and help keep everything running smoothly behind the scenes. You’ll work closely with transport partners, depots, and internal teams, taking ownership across order management, inventory, data accuracy, and customer communication. This role is ideal for a proactive problem-solver who thrives on ownership and is excited to make a tangible impact on our US growth story.
What You'll Be Doing
Logistics & Inventory Coordination: Monitor inventory levels and resolve discrepancies with customers and depots. Coordinate national and international freight, optimizing transport without pallet swaps. Communicate and negotiate with carriers, clients, suppliers, and partners to maintain strong relationships. Customer & Order Management: Serve as the main contact for contract customers via phone and email (no sales calls). Manage the full order process, from intake to container returns, ensuring smooth operations. Handle claims and resolve customer issues efficiently. Maintain accurate master data and manage invoicing and credit processes. Internal Collaboration & Improvement: Collaborate with production, logistics, sales, and quality teams. Support continuous improvement by driving quality through customer and vendor interactions.
What You Bring To The Table
Experience: 2-4 years of experience in logistics coordination, supply chain operations, or a customer-facing role within the logistics industry. Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred. Equivalent practical experience will also be considered. A customer-first mindset with excellent communication and problem-solving skills. Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. Detail-oriented with a knack for ensuring data accuracy. Proficiency in the Microsoft Office Suite, particularly Excel. Experience with an ERP system or a Transport Management System (TMS) is a strong plus. Fluency in English is required. German language skills are a significant advantage but not mandatory.
What The Company Offers
A permanent, full-time role with a stable, internationally growing company in the logistics and sustainable packaging sector. Comprehensive benefits package, including 100% company-paid medical, dental, and vision insurance for the employee. Unique onboarding experience, including a 4–8 week trip to the company’s German headquarters to meet the global team and gain hands-on training. Generous Paid Time Off (PTO) policy to support work-life balance. 401(k) plan with a competitive company match to help you plan for the future. 100% remote work with flexible, weekday-only hours — no shift work or weekend duties. Modern IT equipment provided, including a laptop, monitor, phone, printer, and all necessary software and accessories to set up your productive home office. A high-impact role with long-term growth potential as part of the company’s U.S. expansion.
Our Client is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Seniority level
Seniority levelEntry level Employment type
Employment typeFull-time Job function
Job functionOther IndustriesInternational Trade and Development Referrals increase your chances of interviewing at GACC Midwest - German American Chamber of Commerce of the Midwest, Inc. by 2x Sign in to set job alerts for “(Remote) Logistics & Customer Operations Specialist – Manufacturing Supply Chain / FTL & Inventory” roles. Maryland, United States $109,900.00-$142,900.00 1 week ago Research Analyst – Trade Compliance & Export Controls (East Asia Pacific) Washington DC-Baltimore Area 17 hours ago Sr Manager Supply Chain Risk Management - Remote Arlington, VA $106,800.00-$194,200.00 4 hours ago Washington, DC $120,000.00-$150,000.00 3 weeks ago Washington, DC $215,950.00-$409,420.00 6 days ago BAS/HVAC Controls Specialist - International Travel Washington, DC $90,000.00-$115,000.00 3 weeks ago Production Support/Business Analyst (REMOTE)Supply Chain Product Management Director Hyattsville, MD $137,000.00-$178,000.00 1 month ago Washington, DC $137,000.00-$178,000.00 1 month ago District of Columbia, United States $98,000.00-$163,000.00 1 day ago Herndon, VA $90,000.00-$110,000.00 3 days ago McLean, VA $105,000.00-$110,000.00 6 days ago ServiceNow Business Analyst (Secret Clearance) Washington, DC $100,000.00-$105,000.00 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr Remote working/work at home options are available for this role.
(Remote) Logistics & Customer Operations Specialist – Manufacturing Supply Chain / FTL & Inventory
role at
GACC Midwest - German American Chamber of Commerce of the Midwest, Inc. (Remote) Logistics & Customer Operations Specialist – Manufacturing Supply Chain / FTL & Inventory Join to apply for the
(Remote) Logistics & Customer Operations Specialist – Manufacturing Supply Chain / FTL & Inventory
role at
GACC Midwest - German American Chamber of Commerce of the Midwest, Inc. Please note: To maintain confidentiality during the early stages of our search, the company name is withheld from this initial posting. Full details will be shared with shortlisted candidates.
Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
Position:
Logistics & Customer Operations Specialist (full-time)
Location:
Remote (U.S.-based) — preferably in Kentucky, West Virginia, or Washington, D.C. area.
Travel:
up to 15%
Our client is a fast-growing logistics company that helps manufacturers in the food, hygiene, and pharmaceutical sectors move products more efficiently and sustainably. Rather than relying on disposable packaging, this company provides reusable transport containers as part of a circular logistics model — including delivery, tracking, cleaning, and recovery services. After successfully launching in Europe, the company entered the U.S. market a few years back and is now expanding its operational presence to support a growing customer base across the Midwest, Northeast, and Southern U.S.
Position Summary
This role combines core responsibilities in both logistics’ operations and customer support, placing you at the heart of their U.S. business. As the Logistics & Customer Operations Specialist, you’ll be the key point of contact for clients, manage day-to-day logistics operations, coordinate container returns, and help keep everything running smoothly behind the scenes. You’ll work closely with transport partners, depots, and internal teams, taking ownership across order management, inventory, data accuracy, and customer communication. This role is ideal for a proactive problem-solver who thrives on ownership and is excited to make a tangible impact on our US growth story.
What You'll Be Doing
Logistics & Inventory Coordination: Monitor inventory levels and resolve discrepancies with customers and depots. Coordinate national and international freight, optimizing transport without pallet swaps. Communicate and negotiate with carriers, clients, suppliers, and partners to maintain strong relationships. Customer & Order Management: Serve as the main contact for contract customers via phone and email (no sales calls). Manage the full order process, from intake to container returns, ensuring smooth operations. Handle claims and resolve customer issues efficiently. Maintain accurate master data and manage invoicing and credit processes. Internal Collaboration & Improvement: Collaborate with production, logistics, sales, and quality teams. Support continuous improvement by driving quality through customer and vendor interactions.
What You Bring To The Table
Experience: 2-4 years of experience in logistics coordination, supply chain operations, or a customer-facing role within the logistics industry. Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred. Equivalent practical experience will also be considered. A customer-first mindset with excellent communication and problem-solving skills. Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. Detail-oriented with a knack for ensuring data accuracy. Proficiency in the Microsoft Office Suite, particularly Excel. Experience with an ERP system or a Transport Management System (TMS) is a strong plus. Fluency in English is required. German language skills are a significant advantage but not mandatory.
What The Company Offers
A permanent, full-time role with a stable, internationally growing company in the logistics and sustainable packaging sector. Comprehensive benefits package, including 100% company-paid medical, dental, and vision insurance for the employee. Unique onboarding experience, including a 4–8 week trip to the company’s German headquarters to meet the global team and gain hands-on training. Generous Paid Time Off (PTO) policy to support work-life balance. 401(k) plan with a competitive company match to help you plan for the future. 100% remote work with flexible, weekday-only hours — no shift work or weekend duties. Modern IT equipment provided, including a laptop, monitor, phone, printer, and all necessary software and accessories to set up your productive home office. A high-impact role with long-term growth potential as part of the company’s U.S. expansion.
Our Client is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Seniority level
Seniority levelEntry level Employment type
Employment typeFull-time Job function
Job functionOther IndustriesInternational Trade and Development Referrals increase your chances of interviewing at GACC Midwest - German American Chamber of Commerce of the Midwest, Inc. by 2x Sign in to set job alerts for “(Remote) Logistics & Customer Operations Specialist – Manufacturing Supply Chain / FTL & Inventory” roles. Maryland, United States $109,900.00-$142,900.00 1 week ago Research Analyst – Trade Compliance & Export Controls (East Asia Pacific) Washington DC-Baltimore Area 17 hours ago Sr Manager Supply Chain Risk Management - Remote Arlington, VA $106,800.00-$194,200.00 4 hours ago Washington, DC $120,000.00-$150,000.00 3 weeks ago Washington, DC $215,950.00-$409,420.00 6 days ago BAS/HVAC Controls Specialist - International Travel Washington, DC $90,000.00-$115,000.00 3 weeks ago Production Support/Business Analyst (REMOTE)Supply Chain Product Management Director Hyattsville, MD $137,000.00-$178,000.00 1 month ago Washington, DC $137,000.00-$178,000.00 1 month ago District of Columbia, United States $98,000.00-$163,000.00 1 day ago Herndon, VA $90,000.00-$110,000.00 3 days ago McLean, VA $105,000.00-$110,000.00 6 days ago ServiceNow Business Analyst (Secret Clearance) Washington, DC $100,000.00-$105,000.00 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr Remote working/work at home options are available for this role.