HCC Service Co. UK Branch
Customer Care Representative
HCC Service Co. UK Branch, Washington, District of Columbia, us, 20022
Customer Care Representative page is loadedCustomer Care RepresentativeApply locations Missouri - Columbia time type Full time posted on Posted 14 Days Ago job requisition id 2025-109
Customer Care Representative
Columbia, MO
Full-time, 40 hours/week, 8:00 AM - 5:00 PM or 10:00 AM - 7:00 PM
Pay negotiable commensurate with experience
Apply below after reading through all the details and supporting information regarding this job opportunity.
Customer Care Representatives are the first point of contact for current SuretyBonds.com clients. Customer Care supports clients through a variety of methods including phone, chat, and email. Team members are problem solvers and committed to providing the best customer experience in surety. What we're looking for: High energy and excitement for helping others
Curious minds with an inherent eagerness to learn and adapt
Excellent verbal and written communication
Passion, drive, and work ethic to succeed within the company, team, and individually
It Would Be Great If You Have These Skills Already Customer service or insurance industry experience
Bachelor's or Associate's Degree (not required)
MO Property and Casualty License (not required)
Comfortability with navigating basic CRM software and some data entry
Key Responsibilities
Coordinate client requests
Finalize transactions including payment, legal documents, and finance agreements
Analyze problems and seek customer resolutions
Multitask over multiple service platforms
Effectively communicate underwriting decisions to clients
Communicate industry trends to leadership
Assist with system improvements
Licensed in Missouri (Training, learning, and testing to be provided and paid for)
Great interpersonal skills to benefit the team environment
Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.
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Apply below after reading through all the details and supporting information regarding this job opportunity.
Customer Care Representatives are the first point of contact for current SuretyBonds.com clients. Customer Care supports clients through a variety of methods including phone, chat, and email. Team members are problem solvers and committed to providing the best customer experience in surety. What we're looking for: High energy and excitement for helping others
Curious minds with an inherent eagerness to learn and adapt
Excellent verbal and written communication
Passion, drive, and work ethic to succeed within the company, team, and individually
It Would Be Great If You Have These Skills Already Customer service or insurance industry experience
Bachelor's or Associate's Degree (not required)
MO Property and Casualty License (not required)
Comfortability with navigating basic CRM software and some data entry
Key Responsibilities
Coordinate client requests
Finalize transactions including payment, legal documents, and finance agreements
Analyze problems and seek customer resolutions
Multitask over multiple service platforms
Effectively communicate underwriting decisions to clients
Communicate industry trends to leadership
Assist with system improvements
Licensed in Missouri (Training, learning, and testing to be provided and paid for)
Great interpersonal skills to benefit the team environment
Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.
#J-18808-Ljbffr