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Ignite Digital Federal Services

Senior Business Process Analyst

Ignite Digital Federal Services, Washington, District of Columbia, us, 20022

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Business Process Analyst at Ignite Digital Services

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Ignite Digital Services is a fast-growing digital transformation company specializing in data and systems integration solutions for the national security sector. We focus on data science, program management, and technical consulting to help clients implement data-driven approaches that maximize operational efficiencies.

Our company culture emphasizes teamwork, continuous personal growth, and innovation, providing unmatched value to our clients.

Perks of Working at Ignite Digital Services:

Competitive pay and benefits, including PTO

Education stipends and referral bonuses

Engaging work with the U.S. federal government

Strong emphasis on volunteer and community engagement

Opportunities to influence industry future

Supportive colleagues and management committed to your growth

Position Overview The Business Process Analyst will support a program in U.S. Customs and Border Protection (CBP) by conducting research, developing strategic frameworks, and crafting communications to meet operational goals. The role involves attending client and internal meetings, working onsite at least once a week near Metro Center.

Responsibilities:

Attend all client and internal meetings and document minutes.

Identify project goals, write goal statements, and develop project plans.

Conduct research, generate findings, insights, and recommendations.

Contribute to reports and support ad hoc client requests.

Research best practices to inform future goals and products.

Lead stakeholder discussions, meetings, and briefings for leadership.

Create briefing materials and summaries to communicate program progress.

Qualifications: Required:

Located in the DC metro area

Experience developing strategic frameworks or facilitating design workshops for organizational goals

Research and analysis experience with complex technical programs

Ability to build relationships with stakeholders quickly

Expertise in analyzing complex problems and processes

Experience with industry benchmarking, including against federal agencies

Excellent communication skills, both written and verbal

Proficiency in Microsoft Suite

Preferred:

Experience with CBP BI

Advisory experience for technical programs

Federal government consulting experience

Background in international trade or supply chain analysis

Experience working in DHS or CBP

Project Management Professional (PMP) or similar certification

Salary: $77k+ depending on education and experience.

Applicants will undergo a security investigation and must meet eligibility requirements for access to classified information.

Ignite Digital Services is committed to equal employment opportunity and diversity. For accommodation requests, visit https://bit.ly/2XqZoLM or https://bit.ly/3Eo922f or contact Human Resources.

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