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St. Francis House

Development Operations Associate

St. Francis House, Boston, Massachusetts, us, 02298

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Development Operations Associate

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Development Operations Associate

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St. Francis House Get AI-powered advice on this job and more exclusive features. Description

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FLSA Status:

Non Exempt

Pay range:

Low

$21.31 per hour

High

$23.44 per hour

Schedule:

Full time

Monday - Friday 8:00Am -4:00 Pm Hybrid Remote with a minimum of 3 days on-site per week. Some weekend work hours are needed for special events, , projects, etc.

Job Summary:

The Development Operations Associate supports a variety of Development functions including gift processing, gift acknowledgment, updating and maintaining data in Raiser’s Edge, as well as providing administrative support for special projects and events for the Development department. In addition, it acts as a first line of contact for general donor inquiries and inquiries and provides stewardship of touchpoints to annual fund donors.

Essential Duties / Responsibilities

Processes all gifts delivered to SFH directly. Maintains accurate gift and donor records in the Raiser’s Edge database. Prepares and mails timely donor acknowledgments (approximately 25,000/year) Address donor questions via phone and email and forward them to appropriate staff when needed. Sends weekly gift report to the Development team. Maintains department calendar Provides administrative support to the Development Department Assists with special projects in support of fundraising priorities Adheres to agency code of conduct Performs other duties as assigned.

Requirements

Required Skills & Abilities:

Self-directed with the ability to work both independently and as part of a team Proficiency in Microsoft Office Suite products (Outlook, Word, Excel, PowerPoint) Ability to calculate figures and amounts such as percentages Proficiency in English Excellent verbal and written communication skills Excellent interpersonal and customer service skills Excellent organizational skills with attention to detail Strong analytical and problem-solving skill

Education & Experiences

Associate’s degree or higher with one to two years of related experience and/or training, preferred, high school diploma or equivalent required Familiarity with CRM platforms (ex: Raisers’ Edge) a plus Lived experience of homelessness and/or recovery a plus

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer. Ability to lift up to 10-pounds, as needed Occasionally standing and moving throughout multi-level buildings.

SFH is an Equal Employment Opportunity Employer committed to a diverse and inclusive workforce where all staff can reach their fullest potential. We welcome everyone who has lived experience of homelessness and/or recovery, and those who have faced historic barriers to competitive employment, in particular Black, Indigenous, and People of Color (BIPOC), and those who are multi-lingual or multi-cultural and members of the LGBTQ+ community. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.Seniority level

Seniority levelEntry level Employment type

Employment typeFull-time Job function

Job functionManagement and Manufacturing IndustriesNon-profit Organization Management Referrals increase your chances of interviewing at St. Francis House by 2x Get notified about new Operations Associate jobs in

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