Rush University Medical Center
Manager, Audio-Visual-20571
Rush University Medical Center, Chicago, Illinois, United States, 60290
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Manager, Audio-Visual-20571
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Rush University Medical Center 1 day ago Be among the first 25 applicants Join to apply for the
Manager, Audio-Visual-20571
role at
Rush University Medical Center Location: Chicago, Illinois
Is this the role you are looking for If so read on for more details, and make sure to apply today.
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: IT Operations
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $41.88 - $70.36 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary
The Manager, Audio-Visual will provide operational leadership for all elements of the technical/audio-visual services at the assigned location(s) to ensure customer-focused service delivery. This individual is responsible for supporting audio visual equipment in a vast range of venues e.g., classrooms, conference rooms, huddle spaces, multi-purpose event locations and auditoriums for the university and hospital locations. Responsible for the maintenance and daily operations and support for all assigned events/locations. The ideal candidate is committed to providing exceptional customer service, builds a high performing team, and should perform well under pressure. This role reports into the Director, Digital End User Experience.
Responsibilities
Leads the Technical Services support for assigned events. Responsible for coordinating and scheduling all audio-visual services for assigned events. Under the direction of the Director, End User Experience, establishes procedures, standards, and practices for the operation and maintenance of Audio Visual’s complex technical inventory of audio/visual equipment, and sound equipment to ensure customer-focused service delivery. Adheres to the operating budget for the maintenance, repair, and replacement of technical equipment. Creates and implements standardized procedures to ensure that assets are protected, expenses are controlled, and the technical support functions operate efficiently, effectively, and with proper internal controls. Collaborates with other members of the Audio-Visual team to ensure services meet/exceed customers’ expectations. Interacts effectively and professionally with the University and Hospital community including staff management, campus departments, student organizations. Develops relationships with faculty, staff, and students to maintain a customer-friendly environment. Respond to and address questions and requests for assistance from the RUSH Service Desk, and support teams. Resolve issues per defined service level agreements utilizing remote remediation tools, and/or execution of on-site resolution. Develop good relationships with clients and provide training on use of equipment and collaboration tools to ensure flawless events. Special projects, continuous improvement initiatives, and other duties as assigned.
Position Requirements
Associates degree ang 3-5 years’ experience in audio visual services OR a high school diploma and 5 years’ experience in audio visual services Supervisory experience with a demonstrated ability to program workflow and coordinate schedules is preferred. Experience provisioning and supporting: Extron Control and Crestron products and video conferencing systems such as Zoom, WebEx, and Teams
Preferred Job Qualifications
Excellent computer and troubleshooting skills. Ability to exercise good judgment, work under pressure and carry out multiple tasks with minimal supervision necessary. Excellent customer service orientation and interpersonal skills required with an ability to communicate with a diverse customer base. Strong interpersonal, organizational, written, and oral communication skills. Ability to present ideas in a user-friendly language. Excellent organizational skills necessary. Must be able to work flexible hours as schedule dictates.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionDesign, Art/Creative, and Information Technology IndustriesHospitals and Health Care Referrals increase your chances of interviewing at Rush University Medical Center by 2x Get notified about new Audio Visual Manager jobs in
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Manager, Audio-Visual-20571
role at
Rush University Medical Center 1 day ago Be among the first 25 applicants Join to apply for the
Manager, Audio-Visual-20571
role at
Rush University Medical Center Location: Chicago, Illinois
Is this the role you are looking for If so read on for more details, and make sure to apply today.
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: IT Operations
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $41.88 - $70.36 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary
The Manager, Audio-Visual will provide operational leadership for all elements of the technical/audio-visual services at the assigned location(s) to ensure customer-focused service delivery. This individual is responsible for supporting audio visual equipment in a vast range of venues e.g., classrooms, conference rooms, huddle spaces, multi-purpose event locations and auditoriums for the university and hospital locations. Responsible for the maintenance and daily operations and support for all assigned events/locations. The ideal candidate is committed to providing exceptional customer service, builds a high performing team, and should perform well under pressure. This role reports into the Director, Digital End User Experience.
Responsibilities
Leads the Technical Services support for assigned events. Responsible for coordinating and scheduling all audio-visual services for assigned events. Under the direction of the Director, End User Experience, establishes procedures, standards, and practices for the operation and maintenance of Audio Visual’s complex technical inventory of audio/visual equipment, and sound equipment to ensure customer-focused service delivery. Adheres to the operating budget for the maintenance, repair, and replacement of technical equipment. Creates and implements standardized procedures to ensure that assets are protected, expenses are controlled, and the technical support functions operate efficiently, effectively, and with proper internal controls. Collaborates with other members of the Audio-Visual team to ensure services meet/exceed customers’ expectations. Interacts effectively and professionally with the University and Hospital community including staff management, campus departments, student organizations. Develops relationships with faculty, staff, and students to maintain a customer-friendly environment. Respond to and address questions and requests for assistance from the RUSH Service Desk, and support teams. Resolve issues per defined service level agreements utilizing remote remediation tools, and/or execution of on-site resolution. Develop good relationships with clients and provide training on use of equipment and collaboration tools to ensure flawless events. Special projects, continuous improvement initiatives, and other duties as assigned.
Position Requirements
Associates degree ang 3-5 years’ experience in audio visual services OR a high school diploma and 5 years’ experience in audio visual services Supervisory experience with a demonstrated ability to program workflow and coordinate schedules is preferred. Experience provisioning and supporting: Extron Control and Crestron products and video conferencing systems such as Zoom, WebEx, and Teams
Preferred Job Qualifications
Excellent computer and troubleshooting skills. Ability to exercise good judgment, work under pressure and carry out multiple tasks with minimal supervision necessary. Excellent customer service orientation and interpersonal skills required with an ability to communicate with a diverse customer base. Strong interpersonal, organizational, written, and oral communication skills. Ability to present ideas in a user-friendly language. Excellent organizational skills necessary. Must be able to work flexible hours as schedule dictates.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionDesign, Art/Creative, and Information Technology IndustriesHospitals and Health Care Referrals increase your chances of interviewing at Rush University Medical Center by 2x Get notified about new Audio Visual Manager jobs in
Chicago, IL . Event Audio Visual Sales Manager and EngineerEvent Technician - Part-Time - Chicago (North Michigan Ave.), IL (88)On Call Generalist & Specialty Event Services Technician - Illinois Chicago, IL $90,000.00-$110,000.00 1 week ago Chicago, IL $100,000.00-$140,000.00 1 week ago Senior Audio/Visual/Multimedia Project Manager Chicago, IL $75,000.00-$100,000.00 2 weeks ago Greater Chicago Area $34.00-$48.00 1 week ago Trinity Technical Dir Audio/Visual Production Chicago, IL $80,000.00-$85,000.00 21 hours ago Itasca, IL $80,560.00-$120,840.00 2 weeks ago Chicago, IL $75,000.00-$106,500.00 5 days ago Chicago, IL $140,000.00-$140,000.00 2 months ago Social Media Manager, Community & Culture Chicago, IL $70,000.00-$80,000.00 3 weeks ago Chicago, IL $75,000.00-$75,000.00 1 month ago Chicago, IL $90,000.00-$135,000.00 4 days ago Chicago, IL $85,000.00-$100,000.00 3 weeks ago Chicago, IL $60,000.00-$70,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr