Canyon Ranch Operating, LLC
Overview
Find out if this opportunity is a good fit by reading all of the information that follows below. Canyon Ranch guides the pursuit of wellbeing through immersive destinations, inspiring a well way of life with Integral Answers, Personal Guidance, Lifetime Impact, and Evidence-based Progress.
Responsibilities Responsible for assisting and supporting the Spa Director in overseeing spa operations, including staffing, programming, guest relations, budget, and facilities. Direct oversight of Spa staff, including Massage Therapists, Admins, Spa Operations Manager, and Beauty Services Manager. Essential Functions and Duties:
Staff Supervision (30%) : Oversees spa operations, facilities, guest experience, revenue, costs, policies, procedures, and staff training. Analyzes market data to optimize staffing and operational efficiency. Mentors staff and manages performance, hiring, and termination decisions. Budget and Financial Management (30%) : Monitors sales goals, manages payroll and expenses, and oversees inventory and purchases. Prepares budgets and reviews financial reports to drive revenue and control costs. Communication (20%) : Ensures spa facilities are maintained to standards, coordinates with Facilities and Housekeeping, and manages safety and hazard reporting. Program Development (10%) : Creates incentive programs, vendor events, guest lectures, and specialty programming. Oversees retail sales and treatment standards. Customer Service (10%) : Focuses on guest satisfaction, maintaining Canyon Ranch standards, and profitability. Qualifications
3-5 years of experience in a related role or industry Valid driver’s license and acceptable driving record High School diploma or equivalent First Aid Certified; CPR/AED certification within 90 days of employment Knowledge of spa operations, services, and treatments Proven leadership and time management skills; ability to multitask and prioritize #LI-KK1
#J-18808-Ljbffr
Find out if this opportunity is a good fit by reading all of the information that follows below. Canyon Ranch guides the pursuit of wellbeing through immersive destinations, inspiring a well way of life with Integral Answers, Personal Guidance, Lifetime Impact, and Evidence-based Progress.
Responsibilities Responsible for assisting and supporting the Spa Director in overseeing spa operations, including staffing, programming, guest relations, budget, and facilities. Direct oversight of Spa staff, including Massage Therapists, Admins, Spa Operations Manager, and Beauty Services Manager. Essential Functions and Duties:
Staff Supervision (30%) : Oversees spa operations, facilities, guest experience, revenue, costs, policies, procedures, and staff training. Analyzes market data to optimize staffing and operational efficiency. Mentors staff and manages performance, hiring, and termination decisions. Budget and Financial Management (30%) : Monitors sales goals, manages payroll and expenses, and oversees inventory and purchases. Prepares budgets and reviews financial reports to drive revenue and control costs. Communication (20%) : Ensures spa facilities are maintained to standards, coordinates with Facilities and Housekeeping, and manages safety and hazard reporting. Program Development (10%) : Creates incentive programs, vendor events, guest lectures, and specialty programming. Oversees retail sales and treatment standards. Customer Service (10%) : Focuses on guest satisfaction, maintaining Canyon Ranch standards, and profitability. Qualifications
3-5 years of experience in a related role or industry Valid driver’s license and acceptable driving record High School diploma or equivalent First Aid Certified; CPR/AED certification within 90 days of employment Knowledge of spa operations, services, and treatments Proven leadership and time management skills; ability to multitask and prioritize #LI-KK1
#J-18808-Ljbffr