KIPP New Jersey
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Technology Manager
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KIPP New Jersey Join to apply for the
Technology Manager
role at
KIPP New Jersey Company Description
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
KIPP TEAM & Family is our network office that includes support teams - such as Leadership Development, Recruitment, Advocacy, Facilities, Finance, HR and more - dedicated to empowering our schools and ensuring the success of KIPP students throughout New Jersey and Miami. Our schools are part of the nationally recognized “Knowledge Is Power Program” network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life. The first KIPP New Jersey school opened in Newark in 2002 and since then our school network has expanded to educate 8,684 students in grades K-12. By 2027, KIPP New Jersey will provide a world-class education to over 10,300 students across Newark and Camden. To learn more, visit www.kippnj.org. Company Description
KIPP TEAM & Family is our network office that includes support teams - such as Leadership Development, Recruitment, Advocacy, Facilities, Finance, HR and more - dedicated to empowering our schools and ensuring the success of KIPP students throughout New Jersey and Miami. Our schools are part of the nationally recognized “Knowledge Is Power Program” network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life. The first KIPP New Jersey school opened in Newark in 2002 and since then our school network has expanded to educate 8,684 students in grades K-12. By 2027, KIPP New Jersey will provide a world-class education to over 10,300 students across Newark and Camden. To learn more, visit www.kippnj.org.
In 2018, we grew our KIPP community in response to a need for high-quality school options for students in Greater Miami’s Urban Core communities. That led to the creation of KIPP Miami, which currently educates more than 1,200 students in 2 schools, with plans to reach 5,800 students by 2026. By offering highly effective educators with strong bonds to families, more time in school learning, services that support a variety of student needs, and a culture focused on achievement, our students in New Jersey and Miami are on the path to and through college, career, and choice-filled lives.
Job Description
Here's what you need to know:
The Technology Support Manager’s primary responsibility is to coordinate desktop support across the school network. This person is a critical member of the regional operations team and works closely with the Directors of School Operations and other regional operations departments. The Technology Support Manager provides day-to-day management and oversight of the Technology staff members assigned to our schools, oversees and manages the rollout of Technology projects across the network, researches and implements strategic solutions, and assists the Director of Technology Support with special projects. The Technology Support Manager reports to the Director of Technology Support with a dotted-line relationship with thea regional Managing Director of School Operations.
Tech Support
Oversees and supports Technology staff who provide technical support on all technology-related issues, including troubleshooting computer software and hardware problems, replacements/upgrades, and classroom technology Ensures all issues are expediently addressed, resolved, and documented with technician notes Maintains quality service by establishing and enforcing organizational standards Reviews ticket metrics to identify areas of growth and takes appropriate corrective action Actively raises issues and recommends improvements to tech support services Provides technology orientation and training to staff
Management of IT Staff
Sets IT staff member goals and holds the team accountable for meeting goals Meets with IT staff weekly to provide coaching and feedback on performance Assists IT staff with prioritization of workload and execution on meeting service level agreements Encourages and fosters a team environment with a goal-oriented mindset Ensures that IT staff are communicating with school-based operations teams, including DSOs and School Leaders, as appropriate Develops personal growth opportunities for staff, including coordinating professional development Maintains staff by recruiting, selecting, orienting, and training employees; ensures adequate staffing, including hiring temps and interns to cover peak periods
Relationship Management
Builds and maintains healthy relationships between the schools, KTAF departments, and the Technology department Communicates and meets with school leadership regularly to ensure that our scholars and teachers are fully supported Maintains an open relationship with our vendors to hold them accountable to their service levels Engages with current and new vendors to research new products and solutions Discovers and leverages new opportunities with external parties to strategize in support of our mission Drives spring purchasing conversations with schools to ensure accurate, applicable equipment is purchased
Project Management
In close collaboration with the Director of Technology Support, assumes responsibility for special technology projects that are rolled-out at schools across our network
Sets schedule and deliverables for each tech project and holds team accountable to meet deliverables Ensures that stakeholders receive regular communication regarding the status of their projects
Coordinates successful tech implementation of state testing, including NJSLA and WIDA Researches solutions to make technology systems more efficient across our schools and network and makes recommendations to the Director of Technology Support Actively participates in developing and implementing the technology strategy for our network Assumes responsibility for coordinating the technology summer projects to support school growth, moves, and annual maintenance
Qualifications
Must Haves:
5+ years of progressive experience in IT, with at least 3 years of demonstrated expertise in team leadership. Bachelor’s degree in Computer Science, Information Technology, Education, or a related field, or equivalent professional background. Strong track record of leading and coaching technical support teams. Experience managing technology projects and coordinating cross-functional work. Strong technical proficiency in Windows operating systems, networking fundamentals, wireless infrastructure, and endpoint management; experience supporting classroom technologies and multi-device environments in a K–12 environment strongly preferred. Skilled in analyzing support data to improve systems and services; familiarity with IT service desk tools, such as Zendesk. Experience supporting multi-site organizations, ideally within the education sector. Knowledge of educational technology compliance requirements, such as FERPA.
More about our ideal candidate:
Operationally excellent, with a bias toward action and outcomes. Strategic thinker who also thrives in execution and problem-solving. Skilled leader and coach with a track record of managing and developing teams, fostering a culture of continuous improvement. Collaborative and service-oriented, with the ability to partner across a wide range of stakeholders. Strong communicator with excellent interpersonal and written skills. Organized, detail-oriented, and adaptable in a fast-paced, dynamic environment. Deep commitment to equity, excellence, and the mission of helping students succeed.
Additional Information
The salary range for this hybrid role is $100,000 - $125,000, commensurate with experience.
In addition to a competitive salary, KIPP TEAM & FAMILY offers a full comprehensive benefits plan, including health care, retirement, a school laptop and transportation benefits for TEAMmates commuting into New Jersey from the New York City area.
KIPP New Jersey | KIPP Miami is an equal opportunity employerSeniority level
Seniority levelNot Applicable Employment type
Employment typeFull-time Job function
Job functionEducation IndustriesEducation Management Referrals increase your chances of interviewing at KIPP New Jersey by 2x Sign in to set job alerts for “Technology Manager” roles. New York, NY $190,000.00-$205,000.00 1 week ago New York, NY $120,000.00-$150,000.00 17 hours ago Vice President of Technology and Business Systems New York, NY $150,000.00-$200,000.00 2 weeks ago Iselin, NJ $190,000.00-$205,000.00 1 week ago Manager, IT Service Delivery (North America) New York, NY $120,000.00-$140,000.00 4 days ago Manager Information Technology Services 2, New York State Psychiatric Institute, P26333 New York, NY $118,425.00-$145,039.00 4 days ago Executive Director, Lead Technology Finance Business Manager New York, NY $165,000.00-$275,000.00 2 days ago New York, NY $140,000.00-$180,000.00 1 week ago Somerset, NJ $130,000.00-$185,000.00 1 week ago New York, NY $85,000.00-$97,500.00 2 weeks ago Jersey City, NJ $120,000.00-$138,000.00 1 week ago Manager Information Technology Services 2 - 9244 New York, NY $118,425.00-$145,039.00 1 week ago Technology Group Product Manager (Meter to Cash) Newark, NJ $129,000.00-$211,900.00 3 weeks ago New York, NY $59,850.00-$90,620.00 3 days ago Sr. Manager, Business Intelligence & Automation (Fashion Group) New York, NY $160,000.00-$180,000.00 2 weeks ago New York, NY $120,000.00-$160,000.00 3 months ago Senior Manager Technology Delivery Leader Englewood Cliffs, NJ $150,000.00-$175,000.00 2 weeks ago New York, NY $152,000.00-$190,000.00 3 days ago Jersey City, NJ $147,000.00-$220,000.00 1 month ago New York, NY $104,652.00-$182,000.00 4 weeks ago New York City Metropolitan Area 1 week ago New York, NY $150,500.00-$192,600.00 2 weeks ago Client Technology Solutions Manager - VP (Hybrid) - JERSEY CITY Jersey City, NJ $142,320.00-$213,480.00 1 week ago New York, NY $113,000.00-$182,850.00 2 weeks ago Professional Services & Sales Operations Manager New York, NY $100,000.00-$110,000.00 1 week ago Senior Information Technology Audit Manager New York, NY $110,000.00-$175,000.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Technology Manager
role at
KIPP New Jersey Join to apply for the
Technology Manager
role at
KIPP New Jersey Company Description
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
KIPP TEAM & Family is our network office that includes support teams - such as Leadership Development, Recruitment, Advocacy, Facilities, Finance, HR and more - dedicated to empowering our schools and ensuring the success of KIPP students throughout New Jersey and Miami. Our schools are part of the nationally recognized “Knowledge Is Power Program” network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life. The first KIPP New Jersey school opened in Newark in 2002 and since then our school network has expanded to educate 8,684 students in grades K-12. By 2027, KIPP New Jersey will provide a world-class education to over 10,300 students across Newark and Camden. To learn more, visit www.kippnj.org. Company Description
KIPP TEAM & Family is our network office that includes support teams - such as Leadership Development, Recruitment, Advocacy, Facilities, Finance, HR and more - dedicated to empowering our schools and ensuring the success of KIPP students throughout New Jersey and Miami. Our schools are part of the nationally recognized “Knowledge Is Power Program” network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life. The first KIPP New Jersey school opened in Newark in 2002 and since then our school network has expanded to educate 8,684 students in grades K-12. By 2027, KIPP New Jersey will provide a world-class education to over 10,300 students across Newark and Camden. To learn more, visit www.kippnj.org.
In 2018, we grew our KIPP community in response to a need for high-quality school options for students in Greater Miami’s Urban Core communities. That led to the creation of KIPP Miami, which currently educates more than 1,200 students in 2 schools, with plans to reach 5,800 students by 2026. By offering highly effective educators with strong bonds to families, more time in school learning, services that support a variety of student needs, and a culture focused on achievement, our students in New Jersey and Miami are on the path to and through college, career, and choice-filled lives.
Job Description
Here's what you need to know:
The Technology Support Manager’s primary responsibility is to coordinate desktop support across the school network. This person is a critical member of the regional operations team and works closely with the Directors of School Operations and other regional operations departments. The Technology Support Manager provides day-to-day management and oversight of the Technology staff members assigned to our schools, oversees and manages the rollout of Technology projects across the network, researches and implements strategic solutions, and assists the Director of Technology Support with special projects. The Technology Support Manager reports to the Director of Technology Support with a dotted-line relationship with thea regional Managing Director of School Operations.
Tech Support
Oversees and supports Technology staff who provide technical support on all technology-related issues, including troubleshooting computer software and hardware problems, replacements/upgrades, and classroom technology Ensures all issues are expediently addressed, resolved, and documented with technician notes Maintains quality service by establishing and enforcing organizational standards Reviews ticket metrics to identify areas of growth and takes appropriate corrective action Actively raises issues and recommends improvements to tech support services Provides technology orientation and training to staff
Management of IT Staff
Sets IT staff member goals and holds the team accountable for meeting goals Meets with IT staff weekly to provide coaching and feedback on performance Assists IT staff with prioritization of workload and execution on meeting service level agreements Encourages and fosters a team environment with a goal-oriented mindset Ensures that IT staff are communicating with school-based operations teams, including DSOs and School Leaders, as appropriate Develops personal growth opportunities for staff, including coordinating professional development Maintains staff by recruiting, selecting, orienting, and training employees; ensures adequate staffing, including hiring temps and interns to cover peak periods
Relationship Management
Builds and maintains healthy relationships between the schools, KTAF departments, and the Technology department Communicates and meets with school leadership regularly to ensure that our scholars and teachers are fully supported Maintains an open relationship with our vendors to hold them accountable to their service levels Engages with current and new vendors to research new products and solutions Discovers and leverages new opportunities with external parties to strategize in support of our mission Drives spring purchasing conversations with schools to ensure accurate, applicable equipment is purchased
Project Management
In close collaboration with the Director of Technology Support, assumes responsibility for special technology projects that are rolled-out at schools across our network
Sets schedule and deliverables for each tech project and holds team accountable to meet deliverables Ensures that stakeholders receive regular communication regarding the status of their projects
Coordinates successful tech implementation of state testing, including NJSLA and WIDA Researches solutions to make technology systems more efficient across our schools and network and makes recommendations to the Director of Technology Support Actively participates in developing and implementing the technology strategy for our network Assumes responsibility for coordinating the technology summer projects to support school growth, moves, and annual maintenance
Qualifications
Must Haves:
5+ years of progressive experience in IT, with at least 3 years of demonstrated expertise in team leadership. Bachelor’s degree in Computer Science, Information Technology, Education, or a related field, or equivalent professional background. Strong track record of leading and coaching technical support teams. Experience managing technology projects and coordinating cross-functional work. Strong technical proficiency in Windows operating systems, networking fundamentals, wireless infrastructure, and endpoint management; experience supporting classroom technologies and multi-device environments in a K–12 environment strongly preferred. Skilled in analyzing support data to improve systems and services; familiarity with IT service desk tools, such as Zendesk. Experience supporting multi-site organizations, ideally within the education sector. Knowledge of educational technology compliance requirements, such as FERPA.
More about our ideal candidate:
Operationally excellent, with a bias toward action and outcomes. Strategic thinker who also thrives in execution and problem-solving. Skilled leader and coach with a track record of managing and developing teams, fostering a culture of continuous improvement. Collaborative and service-oriented, with the ability to partner across a wide range of stakeholders. Strong communicator with excellent interpersonal and written skills. Organized, detail-oriented, and adaptable in a fast-paced, dynamic environment. Deep commitment to equity, excellence, and the mission of helping students succeed.
Additional Information
The salary range for this hybrid role is $100,000 - $125,000, commensurate with experience.
In addition to a competitive salary, KIPP TEAM & FAMILY offers a full comprehensive benefits plan, including health care, retirement, a school laptop and transportation benefits for TEAMmates commuting into New Jersey from the New York City area.
KIPP New Jersey | KIPP Miami is an equal opportunity employerSeniority level
Seniority levelNot Applicable Employment type
Employment typeFull-time Job function
Job functionEducation IndustriesEducation Management Referrals increase your chances of interviewing at KIPP New Jersey by 2x Sign in to set job alerts for “Technology Manager” roles. New York, NY $190,000.00-$205,000.00 1 week ago New York, NY $120,000.00-$150,000.00 17 hours ago Vice President of Technology and Business Systems New York, NY $150,000.00-$200,000.00 2 weeks ago Iselin, NJ $190,000.00-$205,000.00 1 week ago Manager, IT Service Delivery (North America) New York, NY $120,000.00-$140,000.00 4 days ago Manager Information Technology Services 2, New York State Psychiatric Institute, P26333 New York, NY $118,425.00-$145,039.00 4 days ago Executive Director, Lead Technology Finance Business Manager New York, NY $165,000.00-$275,000.00 2 days ago New York, NY $140,000.00-$180,000.00 1 week ago Somerset, NJ $130,000.00-$185,000.00 1 week ago New York, NY $85,000.00-$97,500.00 2 weeks ago Jersey City, NJ $120,000.00-$138,000.00 1 week ago Manager Information Technology Services 2 - 9244 New York, NY $118,425.00-$145,039.00 1 week ago Technology Group Product Manager (Meter to Cash) Newark, NJ $129,000.00-$211,900.00 3 weeks ago New York, NY $59,850.00-$90,620.00 3 days ago Sr. Manager, Business Intelligence & Automation (Fashion Group) New York, NY $160,000.00-$180,000.00 2 weeks ago New York, NY $120,000.00-$160,000.00 3 months ago Senior Manager Technology Delivery Leader Englewood Cliffs, NJ $150,000.00-$175,000.00 2 weeks ago New York, NY $152,000.00-$190,000.00 3 days ago Jersey City, NJ $147,000.00-$220,000.00 1 month ago New York, NY $104,652.00-$182,000.00 4 weeks ago New York City Metropolitan Area 1 week ago New York, NY $150,500.00-$192,600.00 2 weeks ago Client Technology Solutions Manager - VP (Hybrid) - JERSEY CITY Jersey City, NJ $142,320.00-$213,480.00 1 week ago New York, NY $113,000.00-$182,850.00 2 weeks ago Professional Services & Sales Operations Manager New York, NY $100,000.00-$110,000.00 1 week ago Senior Information Technology Audit Manager New York, NY $110,000.00-$175,000.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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