Trump National Doral, Miami
Join to apply for the
Golf Shop Manager
role at
Trump National Doral, Miami Continue with Google Continue with Google 4 months ago Be among the first 25 applicants Join to apply for the
Golf Shop Manager
role at
Trump National Doral, Miami POSITION PURPOSE:
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
POSITION PURPOSE:
Manages, directs and organizes Golf Shop operations to maintain/achieve revenue goals, quality, service, merchandising and marketing to maximize profits through outstanding guest experience.
EXAMPLES OF DUTIES:
ESSENTIAL FUNCTIONS:
Supporting, training, and developing all golf shop staff according to Trump National Doral Miami policies, service standards and guidelines. Support all supervisors with leading associates. Responsible for overall guest experience in the golf shop. Focus on golfer/guest experience from arrival to golf shop to departure. Assists managing records and other administrative functions of the department: PO’s, invoicing, etc when necessary Ensure golf shop staff is well verse on the golf package billing process. Interviews, hires, trains, directs and supervises staff for the purpose of delivering 5 star service standards and a high quality golf experience. Golf Shop Supervisor(s) Asst Pros / Golf Desk Attendants Retail Attendants in Golf Shop Oversees the scheduling of staff to ensure proper coverage is maintained based on the volume of play and groups. Establishes customer service standards and ensures that the proper LSOP’s are followed for each area. Ensures the maintenance and appealing merchandising of the retail shop. Assists and oversees in inventories. To ensure proper inventory levels in Golf Shop (with Director of Retail): Manage Open to Buy in Golf Shop Manage Markdowns Organize and execute special promotions, displays and events to maximize revenue, profit and guest experience Respond to guest comments and charge disputes. Initiating changes to improve the operation.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
Regular attendance in conformance with the standards, which may be established by Trump National
Doral Miami from time to time, is essential to the successful performance of this position. Associates with
Irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Assist guests with purchases of merchandise including; cash handling, refunds, exchanges, room charges, employee discounts, promotions, credit card purchases, daily shift deposits
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Ability to supervise people effectively. Perform math calculations with the use of a calculator. Use a computer, telephone in accordance with Trump standards. Constant attention to detail: cash handling, marking merchandise, inventory and understanding cost coding. Capacity to work a variety of hours due to constantly changing business demands. Ability to stand for extended periods of time and continuously performs the essential job functions. Ability to effectively deal with internal and external customers with tact and diplomacy.
PHYSICAL REQUIREMENTS:
Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours;
Constant – 6-8 hours
Physical Activity
Frequency
Sitting Occasional
Walking Constant
Climbing Stairs Frequent
Crouching/Bending/Stooping Constant
Reaching Constant
Pushing/Pulling Occasional
Near Vision Frequent
Far Vision Frequent
Hearing Constant
Talking Constant
Lifting/Carrying(15 lbs) Occasional
Travel Occasional
OTHER DUTIES:
Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS:
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
QUALIFICATION STANDARDS:
PGA Class A Member
EDUCATIONEXPERIENCE
Must have at least 4 years in the Golf Business
LICENSES OR CERTIFICATES
N/A
GROOMING/UNIFORMS
All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER
Ability to communicate effectively with the public and other associates
Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Seniority level
Seniority levelMid-Senior level Employment type
Employment typePart-time Job function
Job functionSales and Business Development IndustriesHospitality Referrals increase your chances of interviewing at Trump National Doral, Miami by 2x Sign in to set job alerts for “Shop Manager” roles. Continue with Google Continue with Google Continue with Google Continue with Google assistant store manager - South Miami, FLOperations Manager - Miami Design District Kendall, FL $53,700.00 - $61,800.00 1 week ago Assistant Store Manager - Aeropostale #787 Dolphin MallDepartment Manager - Dolphin Mall *New Store* Miami, FL $58,700.00 - $71,160.00 2 days ago Assistant Store Manager, Sales Full Time Miami, FL $92,910.00 - $163,413.00 2 weeks ago Miami, FL $78,000.00 - $97,000.00 1 week ago assistant store manager - Miami Lakes, FL Miami Lakes, FL $53,700.00 - $61,800.00 1 week ago Miami Lakes, FL $62,600.00 - $87,600.00 5 days ago assistant store manager - Miami Beach (North) North Miami Beach, FL $53,700.00 - $61,800.00 14 hours ago Miami Beach, FL $96,000 - $241,700 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Golf Shop Manager
role at
Trump National Doral, Miami Continue with Google Continue with Google 4 months ago Be among the first 25 applicants Join to apply for the
Golf Shop Manager
role at
Trump National Doral, Miami POSITION PURPOSE:
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
POSITION PURPOSE:
Manages, directs and organizes Golf Shop operations to maintain/achieve revenue goals, quality, service, merchandising and marketing to maximize profits through outstanding guest experience.
EXAMPLES OF DUTIES:
ESSENTIAL FUNCTIONS:
Supporting, training, and developing all golf shop staff according to Trump National Doral Miami policies, service standards and guidelines. Support all supervisors with leading associates. Responsible for overall guest experience in the golf shop. Focus on golfer/guest experience from arrival to golf shop to departure. Assists managing records and other administrative functions of the department: PO’s, invoicing, etc when necessary Ensure golf shop staff is well verse on the golf package billing process. Interviews, hires, trains, directs and supervises staff for the purpose of delivering 5 star service standards and a high quality golf experience. Golf Shop Supervisor(s) Asst Pros / Golf Desk Attendants Retail Attendants in Golf Shop Oversees the scheduling of staff to ensure proper coverage is maintained based on the volume of play and groups. Establishes customer service standards and ensures that the proper LSOP’s are followed for each area. Ensures the maintenance and appealing merchandising of the retail shop. Assists and oversees in inventories. To ensure proper inventory levels in Golf Shop (with Director of Retail): Manage Open to Buy in Golf Shop Manage Markdowns Organize and execute special promotions, displays and events to maximize revenue, profit and guest experience Respond to guest comments and charge disputes. Initiating changes to improve the operation.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
Regular attendance in conformance with the standards, which may be established by Trump National
Doral Miami from time to time, is essential to the successful performance of this position. Associates with
Irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Assist guests with purchases of merchandise including; cash handling, refunds, exchanges, room charges, employee discounts, promotions, credit card purchases, daily shift deposits
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Ability to supervise people effectively. Perform math calculations with the use of a calculator. Use a computer, telephone in accordance with Trump standards. Constant attention to detail: cash handling, marking merchandise, inventory and understanding cost coding. Capacity to work a variety of hours due to constantly changing business demands. Ability to stand for extended periods of time and continuously performs the essential job functions. Ability to effectively deal with internal and external customers with tact and diplomacy.
PHYSICAL REQUIREMENTS:
Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours;
Constant – 6-8 hours
Physical Activity
Frequency
Sitting Occasional
Walking Constant
Climbing Stairs Frequent
Crouching/Bending/Stooping Constant
Reaching Constant
Pushing/Pulling Occasional
Near Vision Frequent
Far Vision Frequent
Hearing Constant
Talking Constant
Lifting/Carrying(15 lbs) Occasional
Travel Occasional
OTHER DUTIES:
Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS:
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
QUALIFICATION STANDARDS:
PGA Class A Member
EDUCATIONEXPERIENCE
Must have at least 4 years in the Golf Business
LICENSES OR CERTIFICATES
N/A
GROOMING/UNIFORMS
All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER
Ability to communicate effectively with the public and other associates
Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Seniority level
Seniority levelMid-Senior level Employment type
Employment typePart-time Job function
Job functionSales and Business Development IndustriesHospitality Referrals increase your chances of interviewing at Trump National Doral, Miami by 2x Sign in to set job alerts for “Shop Manager” roles. Continue with Google Continue with Google Continue with Google Continue with Google assistant store manager - South Miami, FLOperations Manager - Miami Design District Kendall, FL $53,700.00 - $61,800.00 1 week ago Assistant Store Manager - Aeropostale #787 Dolphin MallDepartment Manager - Dolphin Mall *New Store* Miami, FL $58,700.00 - $71,160.00 2 days ago Assistant Store Manager, Sales Full Time Miami, FL $92,910.00 - $163,413.00 2 weeks ago Miami, FL $78,000.00 - $97,000.00 1 week ago assistant store manager - Miami Lakes, FL Miami Lakes, FL $53,700.00 - $61,800.00 1 week ago Miami Lakes, FL $62,600.00 - $87,600.00 5 days ago assistant store manager - Miami Beach (North) North Miami Beach, FL $53,700.00 - $61,800.00 14 hours ago Miami Beach, FL $96,000 - $241,700 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr