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Manager Service Delivery (Remote in US)
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Jobs via Dice 1 day ago Be among the first 25 applicants Join to apply for the
Manager Service Delivery (Remote in US)
role at
Jobs via Dice Get AI-powered advice on this job and more exclusive features. Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.
Summary
As a
Manager Service Delivery (Remote in US)
at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.
The
Manager
is responsible for overseeing project delivery while managing cross-functional resource allocation across teams. This role ensures that projects are completed on time, within scope and budget, while aligning workforce capacity with organizational priorities. The role blends traditional project management responsibilities with advanced resource planning, leveraging tools like
Microsoft Project, Smartsheet, or Resource Plus
to manage workload distribution and forecasting.
Your role in our mission
Lead planning and execution of projects across business, clinical, or IT units
Define project scope, goals, deliverables, timelines, and milestones
Manage project risks, budgets, and change control processes
Coordinate internal and external resources across departments
Utilize resource planning platforms to forecast, assign, and optimize team capacity
Partner with team leads to resolve resource conflicts and align staffing with demand
Maintain a real-time view of available vs. committed capacity by skill set
Produce resource utilization and availability reports
Serve as a liaison between project sponsors, stakeholders, and team members
Provide weekly status updates on projects and resource plans
Lead resource review and project prioritization meetings
What we're looking for
Substantial leadership or supervisory experience in support services, project leadership or program management in a technology industry. Ability to lead and motivate diverse teams to deliver high-quality results to clients, helping to quickly problem-solve roadblocks to ensure on-time delivery Working understanding of healthcare technology industry, PBM, or pharmacy operations and products to manage projects, change control process, financial budgets, and forecasting Strong executive presence and excellent written and oral communication skills to build relationships and interact with clients and team members to resolve resource conflicts and align staffing with demand PMP, PMI-ACP, or similar project management certification with at least five (5) years in a similar role Familiarity with capacity modeling, time tracking, or workforce analytics
What you should expect in this role
Opportunities to travel through your work (0-10%) This is a full-time permanent regular salaried (W-2) employee position. Upward career advancement is possible and encouraged. Health (medical, dental, vision) benefits start on day 1 of employment. Company match 401K and other benefits available within months of starting. Employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date. Company provided computer for work use. This is a remote (work from home) position. For all remote positions employees' Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload . Greater speeds will of course provide better performance. Video cameras must be used during all interviews, as well as during the initial week of orientation if hired. We will accept applications on an ongoing basis until June 1, 2025.
The pay range for this position is $93,000 - $110,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionProject Management and Information Technology IndustriesHospitals and Health Care, Non-profit Organizations, and Government Administration Referrals increase your chances of interviewing at Jobs via Dice by 2x Sign in to set job alerts for “Service Project Manager” roles.Technical PM (Banking - Payment Systems, EFT, ACH, card networks) – 100% RemoteWest Director of Growth for Collaborative Delivery Mesquite, TX $94,000.00-$118,000.00 1 month ago Plano, TX $75,000.00-$90,000.00 6 months ago Dallas, TX $110,000.00-$130,000.00 3 months ago Dallas-Fort Worth Metroplex $120,000.00-$150,000.00 4 days ago ServiceNow - Senior Project Manager/ Engagement Manager - OCM - US Remote PositionSenior Manager Service Delivery (Remote in US)Field Service Representative - Cooling PowerServices Technical Project Manager - Data Center SolutionsServices Technical Project Manager - Data Center Solutions We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr Remote working/work at home options are available for this role.
Manager Service Delivery (Remote in US)
role at
Jobs via Dice 1 day ago Be among the first 25 applicants Join to apply for the
Manager Service Delivery (Remote in US)
role at
Jobs via Dice Get AI-powered advice on this job and more exclusive features. Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.
Summary
As a
Manager Service Delivery (Remote in US)
at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.
The
Manager
is responsible for overseeing project delivery while managing cross-functional resource allocation across teams. This role ensures that projects are completed on time, within scope and budget, while aligning workforce capacity with organizational priorities. The role blends traditional project management responsibilities with advanced resource planning, leveraging tools like
Microsoft Project, Smartsheet, or Resource Plus
to manage workload distribution and forecasting.
Your role in our mission
Lead planning and execution of projects across business, clinical, or IT units
Define project scope, goals, deliverables, timelines, and milestones
Manage project risks, budgets, and change control processes
Coordinate internal and external resources across departments
Utilize resource planning platforms to forecast, assign, and optimize team capacity
Partner with team leads to resolve resource conflicts and align staffing with demand
Maintain a real-time view of available vs. committed capacity by skill set
Produce resource utilization and availability reports
Serve as a liaison between project sponsors, stakeholders, and team members
Provide weekly status updates on projects and resource plans
Lead resource review and project prioritization meetings
What we're looking for
Substantial leadership or supervisory experience in support services, project leadership or program management in a technology industry. Ability to lead and motivate diverse teams to deliver high-quality results to clients, helping to quickly problem-solve roadblocks to ensure on-time delivery Working understanding of healthcare technology industry, PBM, or pharmacy operations and products to manage projects, change control process, financial budgets, and forecasting Strong executive presence and excellent written and oral communication skills to build relationships and interact with clients and team members to resolve resource conflicts and align staffing with demand PMP, PMI-ACP, or similar project management certification with at least five (5) years in a similar role Familiarity with capacity modeling, time tracking, or workforce analytics
What you should expect in this role
Opportunities to travel through your work (0-10%) This is a full-time permanent regular salaried (W-2) employee position. Upward career advancement is possible and encouraged. Health (medical, dental, vision) benefits start on day 1 of employment. Company match 401K and other benefits available within months of starting. Employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date. Company provided computer for work use. This is a remote (work from home) position. For all remote positions employees' Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload . Greater speeds will of course provide better performance. Video cameras must be used during all interviews, as well as during the initial week of orientation if hired. We will accept applications on an ongoing basis until June 1, 2025.
The pay range for this position is $93,000 - $110,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionProject Management and Information Technology IndustriesHospitals and Health Care, Non-profit Organizations, and Government Administration Referrals increase your chances of interviewing at Jobs via Dice by 2x Sign in to set job alerts for “Service Project Manager” roles.Technical PM (Banking - Payment Systems, EFT, ACH, card networks) – 100% RemoteWest Director of Growth for Collaborative Delivery Mesquite, TX $94,000.00-$118,000.00 1 month ago Plano, TX $75,000.00-$90,000.00 6 months ago Dallas, TX $110,000.00-$130,000.00 3 months ago Dallas-Fort Worth Metroplex $120,000.00-$150,000.00 4 days ago ServiceNow - Senior Project Manager/ Engagement Manager - OCM - US Remote PositionSenior Manager Service Delivery (Remote in US)Field Service Representative - Cooling PowerServices Technical Project Manager - Data Center SolutionsServices Technical Project Manager - Data Center Solutions We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr Remote working/work at home options are available for this role.