Natural Grocers
Salary Range:
USD $70,000.00/Yr.
Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. Overview
The Job in a Nutshell: The Assistant Store Manager is the second-in-command responsible for the successful operation and profitability of the store, including training, directing, and monitoring all department staff. Applications are accepted until the date below, which may be updated if the hiring timeline is extended. Application Deadline: 07/29/2025 Responsibilities
Main Ingredients: Greet and service customers per company standards of World Class customer service. Provide professional leadership for staff. Handle customer complaints appropriately and per company policy. Create an inviting and shoppable store environment. Maintain in-stock products that customers want to buy. Handle special orders per company policy. Answer phones per standards and spend at least 75% of time assisting customers, directing staff, and attending to all departments. Train staff on exemplary customer service and hold them accountable. Ensure staff compliance with applicable food safety certifications and registrations. Meet and/or exceed expectations in sales, sales per labor hour, average ticket, customer count, COGS for produce, and EBITDA. Order products from correct vendors to maintain margins and discounts. Maintain in-stock conditions per standards. Monitor product mix, analyze departments, and introduce new products as per policy. Rotate and stock perishables properly. Manage markdowns per standards. Assist in hiring, training, and managing store personnel. Train staff, assign tasks, and ensure task completion. Maintain accurate and timely schedules and task assignments. Partner with department managers for staffing and cross-training. Ensure staff has adequate product knowledge to meet customer needs. Assist in performance evaluations and wage adjustments. Participate in hiring and disciplinary processes with HR support. Communicate clearly with staff, conduct meetings, and post company info. Follow safety guidelines at all times. Ensure timely updates of Ulti-time edits. Help train, coach, and develop store personnel. Encourage staff to increase nutritional and product knowledge. Answer customer questions per standards, including nutritional support statements. Complete daily operational responsibilities and store paperwork timely. Respond to departmental calls and assist with coverage as needed. Manage disruptions like loiterers, solicitations, weather, and bathroom misuse. Work a schedule based on store needs, including evenings and weekends, for 45 hours/week. Support decisions made by the home office and follow communications. Remain flexible to changing work demands. Lead by example, setting standards of excellence and professionalism. All employees are expected to be "hands-on" and do whatever it takes to ensure the company's success. Qualifications
Recipe for Success: High school diploma or GED; 1-2 years management experience in grocery or related retail; natural foods industry a plus. Ability to manage changing priorities. Ability to pass food safety training and obtain certifications as required by law. Must obtain forklift certification. Maintain up-to-date food safety certifications through continuing education. Highly organized with a sense of urgency. Excellent customer service skills. Ability to follow directions and complete tasks. Must be cashier trained. Proficient in MS Word, Excel, and Outlook. This description is not a contract and responsibilities may change. Employees must accomplish assigned tasks regardless of whether they are listed here. Benefits Overview
All Crew Members: Birthday Bonus Pay Vitamin Bucks (up to $2,080/year) Holiday Pay for 5 holidays Paid Time Off (sick and vacation) Paid Nutrition Education Good4u Crew Member Discount Power Program (rewards) Regular pay increases Advancement and career development Health and Wellness Program Employee Assistance Program Employee Referral Program Full-Time Crew Members (30+ hours/week): Medical, Dental, Vision Insurance Paid Parental Leave Paid Medical Leave Company Paid Short-Term Disability and Life Insurance Voluntary benefits (hospital, accident, long-term disability, term life) Retirement plan (401k) with company match Flexible Spending Accounts (FSA, HSA with match) Diversity and Inclusion We are committed to diversity and inclusion, believing all people should experience health and wellbeing. We celebrate differences and strive for an inclusive environment where everyone can thrive. Physical and Environmental Demands
Physical: Ability to lift up to 10 lbs. constantly, 11-20 lbs. frequently, 21-50 lbs. occasionally, and 51-100 lbs. with team lift. Push/pull up to 15 lbs. constantly, up to 100 lbs. occasionally. Use computer and perform fine motor tasks frequently. Walk, stand, bend, twist, reach constantly; squat, kneel, climb occasionally. Environmental: Work with tools, dust, fumes, and in congested areas frequently. Occasionally work with noise, cold, heat, humidity, outdoors, heights, and contact stress.
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USD $70,000.00/Yr.
Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. Overview
The Job in a Nutshell: The Assistant Store Manager is the second-in-command responsible for the successful operation and profitability of the store, including training, directing, and monitoring all department staff. Applications are accepted until the date below, which may be updated if the hiring timeline is extended. Application Deadline: 07/29/2025 Responsibilities
Main Ingredients: Greet and service customers per company standards of World Class customer service. Provide professional leadership for staff. Handle customer complaints appropriately and per company policy. Create an inviting and shoppable store environment. Maintain in-stock products that customers want to buy. Handle special orders per company policy. Answer phones per standards and spend at least 75% of time assisting customers, directing staff, and attending to all departments. Train staff on exemplary customer service and hold them accountable. Ensure staff compliance with applicable food safety certifications and registrations. Meet and/or exceed expectations in sales, sales per labor hour, average ticket, customer count, COGS for produce, and EBITDA. Order products from correct vendors to maintain margins and discounts. Maintain in-stock conditions per standards. Monitor product mix, analyze departments, and introduce new products as per policy. Rotate and stock perishables properly. Manage markdowns per standards. Assist in hiring, training, and managing store personnel. Train staff, assign tasks, and ensure task completion. Maintain accurate and timely schedules and task assignments. Partner with department managers for staffing and cross-training. Ensure staff has adequate product knowledge to meet customer needs. Assist in performance evaluations and wage adjustments. Participate in hiring and disciplinary processes with HR support. Communicate clearly with staff, conduct meetings, and post company info. Follow safety guidelines at all times. Ensure timely updates of Ulti-time edits. Help train, coach, and develop store personnel. Encourage staff to increase nutritional and product knowledge. Answer customer questions per standards, including nutritional support statements. Complete daily operational responsibilities and store paperwork timely. Respond to departmental calls and assist with coverage as needed. Manage disruptions like loiterers, solicitations, weather, and bathroom misuse. Work a schedule based on store needs, including evenings and weekends, for 45 hours/week. Support decisions made by the home office and follow communications. Remain flexible to changing work demands. Lead by example, setting standards of excellence and professionalism. All employees are expected to be "hands-on" and do whatever it takes to ensure the company's success. Qualifications
Recipe for Success: High school diploma or GED; 1-2 years management experience in grocery or related retail; natural foods industry a plus. Ability to manage changing priorities. Ability to pass food safety training and obtain certifications as required by law. Must obtain forklift certification. Maintain up-to-date food safety certifications through continuing education. Highly organized with a sense of urgency. Excellent customer service skills. Ability to follow directions and complete tasks. Must be cashier trained. Proficient in MS Word, Excel, and Outlook. This description is not a contract and responsibilities may change. Employees must accomplish assigned tasks regardless of whether they are listed here. Benefits Overview
All Crew Members: Birthday Bonus Pay Vitamin Bucks (up to $2,080/year) Holiday Pay for 5 holidays Paid Time Off (sick and vacation) Paid Nutrition Education Good4u Crew Member Discount Power Program (rewards) Regular pay increases Advancement and career development Health and Wellness Program Employee Assistance Program Employee Referral Program Full-Time Crew Members (30+ hours/week): Medical, Dental, Vision Insurance Paid Parental Leave Paid Medical Leave Company Paid Short-Term Disability and Life Insurance Voluntary benefits (hospital, accident, long-term disability, term life) Retirement plan (401k) with company match Flexible Spending Accounts (FSA, HSA with match) Diversity and Inclusion We are committed to diversity and inclusion, believing all people should experience health and wellbeing. We celebrate differences and strive for an inclusive environment where everyone can thrive. Physical and Environmental Demands
Physical: Ability to lift up to 10 lbs. constantly, 11-20 lbs. frequently, 21-50 lbs. occasionally, and 51-100 lbs. with team lift. Push/pull up to 15 lbs. constantly, up to 100 lbs. occasionally. Use computer and perform fine motor tasks frequently. Walk, stand, bend, twist, reach constantly; squat, kneel, climb occasionally. Environmental: Work with tools, dust, fumes, and in congested areas frequently. Occasionally work with noise, cold, heat, humidity, outdoors, heights, and contact stress.
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