SSRS
At SSRS, the work we do has an impact. We give people the chance to be heard by conducting quantitative and qualitative research on a variety of topics including current events, health care, customer satisfaction, politics, media usage, sports, and more.
The following information aims to provide potential candidates with a better understanding of the requirements for this role. Our team of critical thinkers has genuine enthusiasm for our work and a shared goal to connect people through research. We get excited about the inherent problem solving involved in survey-based research, and our process fosters transparency through collaboration. Our Data Processing team is a dedicated team of technical professionals. We are looking for a
Data Processing Team Lead
that is smart and committed to delivering quality deliverables to our internal and external clients. A sense of humor, organizational skills, and a love of all things technical would be great, too. This position is based in our Glen Mills, PA office, but remote work is a possibility for the right candidate. Position Summary Responsible for overseeing a team of Survey Scripters and Data Processing Programmers, while also directly supporting/programming projects. Tasks include consultation on survey design, survey scripting (programming), monitoring sample release and quota targets, data reformatting, and creation of cross tabulations and SPSS datasets. Key Responsibilities
Manage project execution plans, budgets, and delivery schedules for all CATI, online, and mixed mode survey programming assignments Attend project kickoff meetings Provide consultation to project team on how best to set up survey questions in an online data collection environment Program and test scripts Monitor sample, quotas and field status; alert Client Service Team and Ops Management when variances occur Directly manage and support team of programmers Provide training and coaching to assigned team – complex survey designs, Reportal/Studio, Dashboards, etc. Determine staff assignments; Communicate budget and schedule details Ensure project budgets and timelines are achievable; Escalate when variances occur Troubleshoot problems with other operations departments Follow standard operating procedures to ensure compliance with SSRS “Best Practices” Well-developed analytical, problem solving, and design skills Orientation to process and detail Excellent communication skills, both verbal and written Ability to work autonomously and in a team environment Ability to multi-task and prioritize tasks so the team meets deadlines in a fast paced, dynamic environment Advanced working knowledge of Confirmit data collection software platform Ability to communicate with external vendors Experience and Educational Background
3+ years of working experience using Confirmit in the marketing research industry in a technical managerial capacity with a highly successful track record Equal Opportunity Employer, including disabled and veterans.
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The following information aims to provide potential candidates with a better understanding of the requirements for this role. Our team of critical thinkers has genuine enthusiasm for our work and a shared goal to connect people through research. We get excited about the inherent problem solving involved in survey-based research, and our process fosters transparency through collaboration. Our Data Processing team is a dedicated team of technical professionals. We are looking for a
Data Processing Team Lead
that is smart and committed to delivering quality deliverables to our internal and external clients. A sense of humor, organizational skills, and a love of all things technical would be great, too. This position is based in our Glen Mills, PA office, but remote work is a possibility for the right candidate. Position Summary Responsible for overseeing a team of Survey Scripters and Data Processing Programmers, while also directly supporting/programming projects. Tasks include consultation on survey design, survey scripting (programming), monitoring sample release and quota targets, data reformatting, and creation of cross tabulations and SPSS datasets. Key Responsibilities
Manage project execution plans, budgets, and delivery schedules for all CATI, online, and mixed mode survey programming assignments Attend project kickoff meetings Provide consultation to project team on how best to set up survey questions in an online data collection environment Program and test scripts Monitor sample, quotas and field status; alert Client Service Team and Ops Management when variances occur Directly manage and support team of programmers Provide training and coaching to assigned team – complex survey designs, Reportal/Studio, Dashboards, etc. Determine staff assignments; Communicate budget and schedule details Ensure project budgets and timelines are achievable; Escalate when variances occur Troubleshoot problems with other operations departments Follow standard operating procedures to ensure compliance with SSRS “Best Practices” Well-developed analytical, problem solving, and design skills Orientation to process and detail Excellent communication skills, both verbal and written Ability to work autonomously and in a team environment Ability to multi-task and prioritize tasks so the team meets deadlines in a fast paced, dynamic environment Advanced working knowledge of Confirmit data collection software platform Ability to communicate with external vendors Experience and Educational Background
3+ years of working experience using Confirmit in the marketing research industry in a technical managerial capacity with a highly successful track record Equal Opportunity Employer, including disabled and veterans.
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