Pls247
2 weeks ago Be among the first 25 applicants
This job is located at 6140 The Plaza, Charlotte, NC 28215
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
PLS Overview
Why PLS? Because You Deserve Better! PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview
Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store Manager in the store's day-to-day operations, and in the absence of the Store Manager, is responsible for directing the activities of all team members.
Job Responsibilities
Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again Establishing a strong customer service culture within the store Assisting the Store Manager in implementing strategies to help meet store goals and objectives Assisting the Store Manager with recruiting, developing, and motivating store team members who exceed internal and external customer expectations Ensuring compliance with federal, state, and local regulations Performing the responsibilities of a Customer Service Representative and supervising CSR activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures Analyzing financial statements and trends to increase and maximize sales Marketing within the community to increase market share and store revenues Resolving customer complaints for increased customer satisfaction Assisting the Store Manager with managing schedule, cash, and store audits Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes. Helping to maintain a neat and clean store environment for our customers and team members Other duties as assigned
Job Requirements
A minimum of one year of management experience in industries such as hospitality, financial services, retail, and restaurant Ability, willingness, and confidence to engage with customers Ability to develop positive relationships with customers Strong desire to exceed company initiatives and inspire excellence in a team Excellent communication and presentation skills High-energy, collaborative management experience Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus
Working Conditions And Physical Requirements
Must be able to stand for extended periods Must be able to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers
Benefits
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
We strive to demonstrate our Core Values in all positions at PLS:
Communication
Customer Focus Integrity and Trust Teamwork Results
PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employmentSeniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionSales and Business Development Referrals increase your chances of interviewing at PLS Financial Services, Inc. by 2x Get notified about new Assistant Store Manager jobs in
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Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
PLS Overview
Why PLS? Because You Deserve Better! PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview
Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store Manager in the store's day-to-day operations, and in the absence of the Store Manager, is responsible for directing the activities of all team members.
Job Responsibilities
Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again Establishing a strong customer service culture within the store Assisting the Store Manager in implementing strategies to help meet store goals and objectives Assisting the Store Manager with recruiting, developing, and motivating store team members who exceed internal and external customer expectations Ensuring compliance with federal, state, and local regulations Performing the responsibilities of a Customer Service Representative and supervising CSR activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures Analyzing financial statements and trends to increase and maximize sales Marketing within the community to increase market share and store revenues Resolving customer complaints for increased customer satisfaction Assisting the Store Manager with managing schedule, cash, and store audits Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes. Helping to maintain a neat and clean store environment for our customers and team members Other duties as assigned
Job Requirements
A minimum of one year of management experience in industries such as hospitality, financial services, retail, and restaurant Ability, willingness, and confidence to engage with customers Ability to develop positive relationships with customers Strong desire to exceed company initiatives and inspire excellence in a team Excellent communication and presentation skills High-energy, collaborative management experience Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus
Working Conditions And Physical Requirements
Must be able to stand for extended periods Must be able to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers
Benefits
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
We strive to demonstrate our Core Values in all positions at PLS:
Communication
Customer Focus Integrity and Trust Teamwork Results
PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employmentSeniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionSales and Business Development Referrals increase your chances of interviewing at PLS Financial Services, Inc. by 2x Get notified about new Assistant Store Manager jobs in
Charlotte, NC . assistant store manager- South Charlotte, NC Charlotte, NC $49,700.00-$57,100.00 1 week ago Assistant Store Manager - Lucky Brand #2674 CHARLOTTE PREMIUMFull Time Hourly Assistant Manager-$21.00 Per Hour With Benefits- Stonecrest 22Assistant Store Manager-Pineville-Full TimeAssistant Store Manager (full-time) - Canteen and Sponsorships Charlotte, NC $90,000.00-$165,000.00 1 month ago Assistant Store Manager - Belgate Shopping Center, Charlotte, NCStore Management - Carolina Place, Pineville, NCAssistant Store Manager - Northlake Mall, Charlotte, NCRetail Assistant Store Manager, Fabletics (SouthPark - Charlotte, NC)Full Time Hourly Assistant Manager-$21.00 Per Hour With Benefits- Stonecrest 22Assistant Manager - BOSS Store - CharlotteAssistant Store Manager - Commonwealth Plaza MidwoodAssistant Store Manager (full-time) - Programming and Special EventsShift Lead - Southeast Charlotte (Eligible for $3/Hour Premium for Qualifying Shifts)Assistant Store Manager - Harris Blvd FTAssistant Store Manager - Harris Blvd FTassistant store manager- Huntersville|Concord|Harrisburg, NC Concord, NC $49,700.00-$57,100.00 1 week ago Assistant Manager (Full-Time) - NEW STORE - J.CrewAssistant Store Manager - East Town Market, Charlotte, NC We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr