Serotonin
Head of Operations - Web3 (External)
Serotonin, Los Angeles, California, United States, 90079
Join to apply for the
Head of Operations - Web3 (External)
role at
Serotonin Join to apply for the
Head of Operations - Web3 (External)
role at
Serotonin Our clients mission is to commoditize all forms of intelligence. Operating at the intelligence layer of the AI stack, they believe that building at the intersection of crypto and AI is the optimal path to achieving their mission.
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
As crypto-natives and ML experts with experience across leading Web3 projects, large finance companies, and large tech companies, the team combines deep blockchain knowledge with world-class technical capabilities. Backed by top crypto venture funds and angel investors who share the vision for the future of digital ownership.
We are looking for a looking for a robust operator to help scale with excellence. You will spearhead operational excellence across their core functions: product delivery, partner onboarding, regulatory compliance, finance, and internal systems. Partnering closely with leadership, you’ll define strategy, anchor cross-functional execution, and build the frameworks that ensure sustainable scalability.
Key Responsibilities:
Operational Strategy & Scaling Define and implement operations roadmap: onboarding workflows, cross-functional coordination, OKRs, budget planning, and KPIs Stand up scalable systems before complexity peaks
Product & Technical Delivery Support
Collaborate with Product & Engineering leadership to streamline development cadence: sprint planning, release processes, QA, and metrics Ensure smooth MVP launches and feature rollouts
Partner Onboarding & Integration
Build end-to-end partner engagement processes: onboarding, compliance checks, documentation, performance tracking Serve as operational liaison for ecosystem partners and business-development allies
Regulatory & Compliance Oversight
Develop and maintain compliance frameworks for onboarding partners in multiple jurisdictions Manage legal coordination on KYC/AML, data privacy, and smart-contract standards
Finance & Budget Management
Lead monthly budgeting, forecast modelling, spend control, and cash flow monitoring Coordinate with Finance (internal or external) to reconcile and report
Systems, Tools & Process Optimization
Implement operational infrastructure (e.g., Asana, Jira, Slack, Notion) and streamline internal workflows Champion continuous improvement using metrics and qualitative feedback
Team Leadership & Culture
Initially act as an individual contributor; grow into a people manager as the team expands Cultivate transparent, collaborative culture aligned to their mission
Key Requirements:
7+ years of operational leadership in tech, fintech, Web3, or comparable scale-up environments Deep operational experience: sprint/process-driven delivery; compliance and finance; KPIs and data infrastructure Experience navigating multi-jurisdictional regulations (KYC, AML, data privacy) Strong execution skills, exemplary stakeholder management, excellent communicator High integrity, autonomy, a detail-oriented mindset, and strategic systems thinker Passionate about decentralized tech and social/economic impact
Preferred Requirements:
Background in blockchain / web3 projects, DeFi, identity, or tokenization Prior experience scaling operations in startup environments
Seniority level
Seniority levelNot Applicable Employment type
Employment typeContract Job function
Job functionManagement and Manufacturing IndustriesAdvertising Services Referrals increase your chances of interviewing at Serotonin by 2x Sign in to set job alerts for “Head of Operations” roles. Los Angeles, CA $125,000.00-$160,000.00 2 weeks ago Los Angeles, CA $100,000.00-$130,000.00 2 weeks ago Santa Monica, CA $180,000.00-$225,000.00 6 days ago Los Angeles Metropolitan Area $90,000.00-$110,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Head of Operations - Web3 (External)
role at
Serotonin Join to apply for the
Head of Operations - Web3 (External)
role at
Serotonin Our clients mission is to commoditize all forms of intelligence. Operating at the intelligence layer of the AI stack, they believe that building at the intersection of crypto and AI is the optimal path to achieving their mission.
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
As crypto-natives and ML experts with experience across leading Web3 projects, large finance companies, and large tech companies, the team combines deep blockchain knowledge with world-class technical capabilities. Backed by top crypto venture funds and angel investors who share the vision for the future of digital ownership.
We are looking for a looking for a robust operator to help scale with excellence. You will spearhead operational excellence across their core functions: product delivery, partner onboarding, regulatory compliance, finance, and internal systems. Partnering closely with leadership, you’ll define strategy, anchor cross-functional execution, and build the frameworks that ensure sustainable scalability.
Key Responsibilities:
Operational Strategy & Scaling Define and implement operations roadmap: onboarding workflows, cross-functional coordination, OKRs, budget planning, and KPIs Stand up scalable systems before complexity peaks
Product & Technical Delivery Support
Collaborate with Product & Engineering leadership to streamline development cadence: sprint planning, release processes, QA, and metrics Ensure smooth MVP launches and feature rollouts
Partner Onboarding & Integration
Build end-to-end partner engagement processes: onboarding, compliance checks, documentation, performance tracking Serve as operational liaison for ecosystem partners and business-development allies
Regulatory & Compliance Oversight
Develop and maintain compliance frameworks for onboarding partners in multiple jurisdictions Manage legal coordination on KYC/AML, data privacy, and smart-contract standards
Finance & Budget Management
Lead monthly budgeting, forecast modelling, spend control, and cash flow monitoring Coordinate with Finance (internal or external) to reconcile and report
Systems, Tools & Process Optimization
Implement operational infrastructure (e.g., Asana, Jira, Slack, Notion) and streamline internal workflows Champion continuous improvement using metrics and qualitative feedback
Team Leadership & Culture
Initially act as an individual contributor; grow into a people manager as the team expands Cultivate transparent, collaborative culture aligned to their mission
Key Requirements:
7+ years of operational leadership in tech, fintech, Web3, or comparable scale-up environments Deep operational experience: sprint/process-driven delivery; compliance and finance; KPIs and data infrastructure Experience navigating multi-jurisdictional regulations (KYC, AML, data privacy) Strong execution skills, exemplary stakeholder management, excellent communicator High integrity, autonomy, a detail-oriented mindset, and strategic systems thinker Passionate about decentralized tech and social/economic impact
Preferred Requirements:
Background in blockchain / web3 projects, DeFi, identity, or tokenization Prior experience scaling operations in startup environments
Seniority level
Seniority levelNot Applicable Employment type
Employment typeContract Job function
Job functionManagement and Manufacturing IndustriesAdvertising Services Referrals increase your chances of interviewing at Serotonin by 2x Sign in to set job alerts for “Head of Operations” roles. Los Angeles, CA $125,000.00-$160,000.00 2 weeks ago Los Angeles, CA $100,000.00-$130,000.00 2 weeks ago Santa Monica, CA $180,000.00-$225,000.00 6 days ago Los Angeles Metropolitan Area $90,000.00-$110,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr