Amazon
Senior Product Manager - Technical, Alexa Customer Journeys
Amazon, Irvine, California, United States, 92620
Join to apply for the
Senior Product Manager - Technical, Alexa Customer Journeys
role at
Amazon .
The following information aims to provide potential candidates with a better understanding of the requirements for this role. 1 week ago Be among the first 25 applicants Join to apply for the
Senior Product Manager - Technical, Alexa Customer Journeys
role at
Amazon . Get AI-powered advice on this job and more exclusive features. Description Are you passionate about building bar-raising Generative AI assistance into customers' daily lives? Do you thrive in tackling innovative new problem spaces? Do you want to work in a fast-paced environment surrounded by the smartest and most customer-obsessed product, engineering, marketing, and data science leaders on the planet, where the future is still to be defined? The Alexa Customer Journeys team is looking for a Senior Product Manager - Technical with the experience and passion to dive deep and drive impact across the tech, science, design, and engagement challenges of defining and scaling how we help customers engage and habituate with Generative AI use cases. The role requires leaders with technical depth as well as a strong understanding of industry best practices. Our team is focused on ensuring every Alexa customer receives personalized, proactive assistance that helps them achieve more in their daily life. We build a combination of end-customer experiences and horizontal systems scaled across hardware and software experiences. We strive to keep things Day 1 and fun. Our locations include Seattle (WA), Bellevue (WA), Irvine (CA), and Santa Monica (CA). Key job responsibilities Drive clarity out of ambiguity and define a clear vision, strategy, and requirements for customer scenarios. Develop and manage mechanisms that ensure high quality at speed and scale. Represent the voice of the customer through external and internal research and map to customer needs. Work with engineering, applied science, and UX/design to advance the state of the art. Drive adoption, engagement, and experimentation of your products. Collaborate and partner closely across Amazon to amplify proactive experiences. Additional responsibilities This is a horizontal product role spanning multiple delivery orgs in a functional product team. The candidate should understand engaging with science and engineering teams to deliver foundational technologies and customer experiences at a high quality bar. Engage with science and engineering teams daily, deliver requirements, and update senior leadership on progress weekly. Success in this high-velocity, ambiguous environment depends on clarity and drive. Basic Qualifications 5+ years of product or program management, product marketing, business development, or technology experience Bachelor's degree Experience with feature delivery and tradeoffs of a product Experience owning/driving roadmap strategy and definition Experience with end-to-end product delivery Experience contributing to engineering discussions around technology decisions and strategy Experience managing technical products or online services Experience representing and advocating for critical customers and stakeholders during executive prioritization and planning Preferred Qualifications Experience with analytical tools such as Tableau, Qlikview, QuickSight Experience building and driving adoption of new tools Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. For applicants in Los Angeles County, job duties include working safely, communicating effectively, adhering to laws and policies, and safeguarding operations. We consider qualified applicants with arrest and conviction records per the Fair Chance Ordinance. Our inclusive culture empowers Amazonians to deliver the best results. If you need workplace accommodations, visit this link for more information. Compensation varies by geographic market, with a range from $136,100 to $235,200 annually, based on experience and location. Additional benefits and total compensation details are available on our website. Applications should be submitted via our career site.
#J-18808-Ljbffr
Senior Product Manager - Technical, Alexa Customer Journeys
role at
Amazon .
The following information aims to provide potential candidates with a better understanding of the requirements for this role. 1 week ago Be among the first 25 applicants Join to apply for the
Senior Product Manager - Technical, Alexa Customer Journeys
role at
Amazon . Get AI-powered advice on this job and more exclusive features. Description Are you passionate about building bar-raising Generative AI assistance into customers' daily lives? Do you thrive in tackling innovative new problem spaces? Do you want to work in a fast-paced environment surrounded by the smartest and most customer-obsessed product, engineering, marketing, and data science leaders on the planet, where the future is still to be defined? The Alexa Customer Journeys team is looking for a Senior Product Manager - Technical with the experience and passion to dive deep and drive impact across the tech, science, design, and engagement challenges of defining and scaling how we help customers engage and habituate with Generative AI use cases. The role requires leaders with technical depth as well as a strong understanding of industry best practices. Our team is focused on ensuring every Alexa customer receives personalized, proactive assistance that helps them achieve more in their daily life. We build a combination of end-customer experiences and horizontal systems scaled across hardware and software experiences. We strive to keep things Day 1 and fun. Our locations include Seattle (WA), Bellevue (WA), Irvine (CA), and Santa Monica (CA). Key job responsibilities Drive clarity out of ambiguity and define a clear vision, strategy, and requirements for customer scenarios. Develop and manage mechanisms that ensure high quality at speed and scale. Represent the voice of the customer through external and internal research and map to customer needs. Work with engineering, applied science, and UX/design to advance the state of the art. Drive adoption, engagement, and experimentation of your products. Collaborate and partner closely across Amazon to amplify proactive experiences. Additional responsibilities This is a horizontal product role spanning multiple delivery orgs in a functional product team. The candidate should understand engaging with science and engineering teams to deliver foundational technologies and customer experiences at a high quality bar. Engage with science and engineering teams daily, deliver requirements, and update senior leadership on progress weekly. Success in this high-velocity, ambiguous environment depends on clarity and drive. Basic Qualifications 5+ years of product or program management, product marketing, business development, or technology experience Bachelor's degree Experience with feature delivery and tradeoffs of a product Experience owning/driving roadmap strategy and definition Experience with end-to-end product delivery Experience contributing to engineering discussions around technology decisions and strategy Experience managing technical products or online services Experience representing and advocating for critical customers and stakeholders during executive prioritization and planning Preferred Qualifications Experience with analytical tools such as Tableau, Qlikview, QuickSight Experience building and driving adoption of new tools Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. For applicants in Los Angeles County, job duties include working safely, communicating effectively, adhering to laws and policies, and safeguarding operations. We consider qualified applicants with arrest and conviction records per the Fair Chance Ordinance. Our inclusive culture empowers Amazonians to deliver the best results. If you need workplace accommodations, visit this link for more information. Compensation varies by geographic market, with a range from $136,100 to $235,200 annually, based on experience and location. Additional benefits and total compensation details are available on our website. Applications should be submitted via our career site.
#J-18808-Ljbffr