Zeiders Enterprises
Site Contract Staff Supervisor/Work and Family Life Consultant
Zeiders Enterprises, Woodbridge, Virginia, us, 22195
Description
Job Title: Site Contract Staff Supervisor/Work and Family Life Consultant (Djibouti)
Summary
This position assumes the roles of both the Site Contract Staff Supervisor and Work and Family Life Consultant.
Site Contract Staff Supervisor: As a Site Contact Staff Supervisor, this position serves as the primary corporate management resource at the Djibouti FFSC.
Work and Family Life Consultants: Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.
Essential Duties and Responsibilities
Site Contract Supervisor:
Demonstrate effective management philosophy
Skill managing a broad scope of projects and priorities
Ability to establish effective working relationships with on-site personnel and off-site corporate managers
Understands group dynamics, flexible, and reflects empathy/sensitivity to the needs of staff and clients
Understands scope of contract work to be performed and can monitor for compliance with contract performance standards and direct service productivity standards
Communicates verbally in a clear, concise manner and effectively conveys ideas
Provide timely and effective program coordination
Work and Family Life Consultants:
Provide a wide range of programs and services to the FFSP
Demonstrate knowledge in all FFSP program areas with specialized knowledge in one or two program areas
Conduct training classes for Sailors and family members
Provide specific information on resources available
Work individually with clients where appropriate
Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)
Ensure all programs and services scheduled and delivered are in the automated Centralized Scheduling and metrics system in use by the FFSP
Provide support related to disaster preparedness and response
Other duties as assigned
Supervisory Responsibilities
Coordinate regularly with Government representatives regarding staff schedules, performance and quality of services provided by contract staff
Ensure staff delivering Work and Family Life Programs and Counseling and Advocacy Programs are accounting for all services scheduled and delivered in the Fleet and Family Support Management Information System (FFSMIS) records management system.
Required Education and/or Experience Qualifications
Minimum educational qualifications include - Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience
Experience making presentations and facilitating training for large and small groups
Two years' experience managing social service programs to include staff supervision.
Required Qualifications:
Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):
Deployment
Relocation
Parent Education
Life Skills
Family Advocacy Program Education
Transition Assistance and Family Employment
Cross-training and support for additional program areas as assigned
Knowledge of the formulation and execution of needs assessment tools
Knowledge of the military and the challenges of the military life style
Knowledge of social services and/or education delivery systems
Skilled in providing individual education as well as group facilitation
Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model
Ability to manage multiple priorities
Ability to use verbal and written communication skills effectively
Ability to conduct program evaluations and use those evaluations to improve program effectiveness
Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information
In the event at-sea or overseas training delivery is requested, it will be required of the employee.
Other Skills and Abilities
This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Ability to work both independently and as part of a team.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Demonstrated ability to manage and supervise staff and special initiatives.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds. This position requires overseas travel and training delivery at an OCONUS location.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Pay Range: $77,000 - $98,400
PLEASE NOTE: The Zeiders pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c))
Job Title: Site Contract Staff Supervisor/Work and Family Life Consultant (Djibouti)
Summary
This position assumes the roles of both the Site Contract Staff Supervisor and Work and Family Life Consultant.
Site Contract Staff Supervisor: As a Site Contact Staff Supervisor, this position serves as the primary corporate management resource at the Djibouti FFSC.
Work and Family Life Consultants: Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.
Essential Duties and Responsibilities
Site Contract Supervisor:
Demonstrate effective management philosophy
Skill managing a broad scope of projects and priorities
Ability to establish effective working relationships with on-site personnel and off-site corporate managers
Understands group dynamics, flexible, and reflects empathy/sensitivity to the needs of staff and clients
Understands scope of contract work to be performed and can monitor for compliance with contract performance standards and direct service productivity standards
Communicates verbally in a clear, concise manner and effectively conveys ideas
Provide timely and effective program coordination
Work and Family Life Consultants:
Provide a wide range of programs and services to the FFSP
Demonstrate knowledge in all FFSP program areas with specialized knowledge in one or two program areas
Conduct training classes for Sailors and family members
Provide specific information on resources available
Work individually with clients where appropriate
Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)
Ensure all programs and services scheduled and delivered are in the automated Centralized Scheduling and metrics system in use by the FFSP
Provide support related to disaster preparedness and response
Other duties as assigned
Supervisory Responsibilities
Coordinate regularly with Government representatives regarding staff schedules, performance and quality of services provided by contract staff
Ensure staff delivering Work and Family Life Programs and Counseling and Advocacy Programs are accounting for all services scheduled and delivered in the Fleet and Family Support Management Information System (FFSMIS) records management system.
Required Education and/or Experience Qualifications
Minimum educational qualifications include - Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience
Experience making presentations and facilitating training for large and small groups
Two years' experience managing social service programs to include staff supervision.
Required Qualifications:
Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):
Deployment
Relocation
Parent Education
Life Skills
Family Advocacy Program Education
Transition Assistance and Family Employment
Cross-training and support for additional program areas as assigned
Knowledge of the formulation and execution of needs assessment tools
Knowledge of the military and the challenges of the military life style
Knowledge of social services and/or education delivery systems
Skilled in providing individual education as well as group facilitation
Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model
Ability to manage multiple priorities
Ability to use verbal and written communication skills effectively
Ability to conduct program evaluations and use those evaluations to improve program effectiveness
Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information
In the event at-sea or overseas training delivery is requested, it will be required of the employee.
Other Skills and Abilities
This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Ability to work both independently and as part of a team.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Demonstrated ability to manage and supervise staff and special initiatives.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds. This position requires overseas travel and training delivery at an OCONUS location.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Pay Range: $77,000 - $98,400
PLEASE NOTE: The Zeiders pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c))