Rhenus Group
Business Unit:BU Air & OceanBusiness Line:BL Ocean TransportTarget Hire Date:2025-08-18What You Can Expect:Communicating clearly with agents and clients for smooth information exchangeEntering and sending pre-alerts to keep customers and agents informed about air shipment departuresPreparing, managing, and sending status reports to clientsNegotiating rates with air freight carriers to get the best dealsKeeping track of shipments with air carriers and agents for real-time updatesFilling in and issuing bills, bills of lading, and other documents accuratelyUpdating clients and agents on the status of their shipments regularlyArranging pick-ups from shippers in an organized and timely mannerIssuing invoices accurately and on timeHandling intents to claim when needed, following the right proceduresKeeping track of pending charges and manage financial transactions carefullyApproving payables following established financial processesWorking with agents and carriers to update and reconcile costs efficientlySending out profit share requests on timeDispatching and follow up on Proof of Deliveries (POD's)Closing files accurately and on timeKeeping the Client status report maintained and updatedSolving problems effectively as they arisePerforming any other job-related duties assigned with dedication and careWhat You Bring:Degree or equivalent experience in Supply Chain ManagementKnowledge of Dangerous Goods (DG) and ADA rules and regulationsMinimum 3 years' experience with Air Freight Export logisticsStrong attention to detail and analytical skillsExperience effectively managing third-party logistics providersAbility to interpret complex instructionsCustomer-focused with excellent communication skillsEffective multitasking and organizational abilitiesFriendly, helpful attitude with a willingness to supportDemonstrates honesty, trustworthiness, and respectSound work ethics in a fast-paced environmentStrong organizational skills and financial awareness