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Delaware North

Bells Taphouse Server, Little Caesars Arena

Delaware North, Detroit, Michigan, United States, 48228

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Overview

Delaware North Sportservice is hiring full-time and part-time Servers to join our team at Little Caesars Arena in Detroit, Michigan. As a Server, you will be the face of our restaurant and play a critical role in providing excellent service to our guests.

Please note this is a tipped position, the hourly minimum pay listed doesn't include any potential tipped earnings.

Additional Details

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Unit Description

Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.

Responsibilities

Greet guests, provides menus, clearly communicates restaurant specials, answers questions about menu items, collects food and beverage orders, serves items ordered, and attends to guests' needs throughout their visit Accurately enter orders into the point-of-sale system so that kitchen staff can prepare food and bar staff can prepare drinks, as needed Serve alcoholic beverages responsibly, requests identification, and adheres to all alcohol service policies and procedures Prepare and deliver the check to guests at the table, accept and process the payment Collaborate with other restaurant servers and kitchen and bar staff Perform opening, closing, cleaning, and side work duties, as assigned Ensure all equipment and workspaces are clean, sanitized, organized, and working properly Qualifications

Experience in cash handling and credit card processing is required At least one year's experience as a server in a high-volume environment is preferred Previous experience with a point-of-sale system in a service or hospitality environment preferred No high school diploma or GED required Physical Requirements

Constant standing, walking, bending, reaching, and repetitive motions Ability to maneuver between tables and around corners Ability to lift, balance and move large food trays, weighing up to 35 pounds Visual acuity and hearing sufficient to take orders and prepare checks Ability to lift up to 35 pounds for set-up, service, and clean-up Ability to stand or walk for the entire length of shift; may include walking up and down stairs