PlanGrid
Unified Communications Solution Architect (UCC)
PlanGrid, San Francisco, California, United States, 94199
Ucc Engineer
We're looking for a UCC Engineer with a builder's mindset and an architect's attention to detail. In this role, you'll lead the design and implementation of world-class conference room experiencesboth in-person and hybridensuring they are easy to use, intuitive to support, and seamlessly integrated with our broader technology environment. You'll collaborate closely with our Workplace, Network, Security, and Collaboration teams to ensure that every meeting space delivers a consistent, reliable experience that enables connection and productivity from anywhere. This role is based in our San Francisco office and will be supporting the conference rooms globally. On-site presence is required to support and manage AV systems. Key Responsibilities
System Design & Architecture: Design and implement AV and unified communications solutions for a variety of meeting spaces, from huddle rooms to executive conference areas. Technology Integration: Develop systems that leverage Microsoft Teams Rooms and Android-based platforms, ensuring high performance, easy support, and a consistent user experience. User Experience Focus: Create and refine room systems that are intuitive, consistent, and reduce friction for in-person and hybrid meetings. Cross-Functional Collaboration: Partner with Workplace Experience, Network Engineering, Security, and Collaboration Platform teams to ensure end-to-end excellence in room experience. Platform Expertise: Ensure seamless integration of Microsoft Teams, Zoom, and other collaboration tools across AV hardware and software systems. Operational Support & Documentation: Monitor system performance, troubleshoot issues, and maintain clear documentation of configurations and support procedures. Vendor & Equipment Management: Collaborate with external vendors on hardware/software procurement and deployment. Required Qualifications
Bachelor's degree in Information Technology, Engineering, or a related field. 5+ years of experience in unified communications, AV systems, or IT infrastructure. Proven experience with Microsoft Teams Rooms and Android-based conferencing platforms. Strong understanding of AV components including cameras, mics, displays, and control systems. Familiarity with network infrastructure and how it relates to AV deployments. Comfortable working hands-on in office environments with physical equipment. Preferred Qualifications
CTS (Certified Technology Specialist) or equivalent certification. Experience designing and supporting conference rooms at scale in enterprise environments. Knowledge of scripting or automation for monitoring and diagnostics. Ability to evaluate and optimize systems for usability, supportability, and performance. Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $122,400 and $198,000. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. At Autodesk, we are building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
We're looking for a UCC Engineer with a builder's mindset and an architect's attention to detail. In this role, you'll lead the design and implementation of world-class conference room experiencesboth in-person and hybridensuring they are easy to use, intuitive to support, and seamlessly integrated with our broader technology environment. You'll collaborate closely with our Workplace, Network, Security, and Collaboration teams to ensure that every meeting space delivers a consistent, reliable experience that enables connection and productivity from anywhere. This role is based in our San Francisco office and will be supporting the conference rooms globally. On-site presence is required to support and manage AV systems. Key Responsibilities
System Design & Architecture: Design and implement AV and unified communications solutions for a variety of meeting spaces, from huddle rooms to executive conference areas. Technology Integration: Develop systems that leverage Microsoft Teams Rooms and Android-based platforms, ensuring high performance, easy support, and a consistent user experience. User Experience Focus: Create and refine room systems that are intuitive, consistent, and reduce friction for in-person and hybrid meetings. Cross-Functional Collaboration: Partner with Workplace Experience, Network Engineering, Security, and Collaboration Platform teams to ensure end-to-end excellence in room experience. Platform Expertise: Ensure seamless integration of Microsoft Teams, Zoom, and other collaboration tools across AV hardware and software systems. Operational Support & Documentation: Monitor system performance, troubleshoot issues, and maintain clear documentation of configurations and support procedures. Vendor & Equipment Management: Collaborate with external vendors on hardware/software procurement and deployment. Required Qualifications
Bachelor's degree in Information Technology, Engineering, or a related field. 5+ years of experience in unified communications, AV systems, or IT infrastructure. Proven experience with Microsoft Teams Rooms and Android-based conferencing platforms. Strong understanding of AV components including cameras, mics, displays, and control systems. Familiarity with network infrastructure and how it relates to AV deployments. Comfortable working hands-on in office environments with physical equipment. Preferred Qualifications
CTS (Certified Technology Specialist) or equivalent certification. Experience designing and supporting conference rooms at scale in enterprise environments. Knowledge of scripting or automation for monitoring and diagnostics. Ability to evaluate and optimize systems for usability, supportability, and performance. Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $122,400 and $198,000. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. At Autodesk, we are building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.