Cynet Systems
IT Service Management Manager - Remote / Telecommute
Cynet Systems, New York, New York, United States
Job Posting
Job Description: Minimum 12+ years of experience in IT operations and service management. Proven experience in Service Desk and Level 2 Application/Desktop Support. Strong knowledge of ITSM frameworks and tools (e.g., ITIL, ServiceNow, BMC Remedy, SolarWinds, Dynatrace, Datalog). Hands-on experience with Problem, Change, and Request Management. Understand...
Job Description: Minimum 12+ years of experience in IT operations and service management. Proven experience in Service Desk and Level 2 Application/Desktop Support. Strong knowledge of ITSM frameworks and tools (e.g., ITIL, ServiceNow, BMC Remedy, SolarWinds, Dynatrace, Datalog). Hands-on experience with Problem, Change, and Request Management. Understand...