Nevada Staffing
Security Dispatcher-Swing Shift
Attend the upcoming HIRING EVENT - Walk-ins are welcome! Tuesday, July 29th, 2025, from 1:00pm to 3:00 pm EmployNV Business Hub, 4001 S. Virginia St. Suite 11, Reno, NV 89502. Summary: To provide the most responsive, knowledgeable and courteous service by protecting not only the property but, also the safety of the guests and employees through observing, reporting and taking action through notifying and/or dispatching appropriate personnel. Minimum/Preferred Requirements: Education: Must be computer literate with Windows and AS400 experience. Must have knowledge of locations on GSR property (inside and outside of building). Licenses/Certificates: Ability to obtain/renew all government required licenses or certification (i.e.: Gaming Registration). Must be able to complete required four-week training for the post and pass written exam. Basic Competencies and Abilities: Acts independently while drawing conclusions from oral testimonies, written and computer generated materials. Operate personal computer to access and input information using Microsoft Word, Excel, Metasys, AS400, any other systems as required to assist guests and other personnel. Prioritize calls regarding Life Safety and the protection of the property. Ability to be trained and certified in first aid/CPR/AED. Provides clear direction, instruction and guidance to guests/employees. Must be able to listen and respond to all inquiries in a positive and professional manner. Collects accurate information and solve customer/employee concerns promptly and efficiently. Maintain all documentation pertinent to Security operations (i.e.: Dispatch Activity Log, alarm forms). Able to make decisions and take action based on experience and good judgement, and to deal with internal/external customers, some of whom will require patience, tact and diplomacy. Ability to read, write, speak and understand the English language in order to complete reports, correspondence and communicate with guests, employees and supervisors. Remains alert throughout the duration of the shift and remain calm during emergency situations. Able to operate in a confined space (i.e. Central Dispatch Center). Ability to work in unfavorable conditions which can occasionally be hot or cold. Can operate multi-line telephones to conduct GSR/Life Safety business. Responds to multiple radio frequencies to conduct GSR business. Can comprehend and follow written and/or verbal instructions from supervisors/management/or proper personnel. Must maintain attendance/tardiness in conformance with GSR standards. Must maintain a neat, clean and well-groomed appearance. Ability to work with interruptions. Job Responsibilities/Duties: Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance to provide guest satisfaction. Relay accurate information to guests regarding hours of operation, hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc. Serve and promote a safe environment for hotel guests and employees. Respond in a calm demeanor to any/all emergency situations that may arise.
Attend the upcoming HIRING EVENT - Walk-ins are welcome! Tuesday, July 29th, 2025, from 1:00pm to 3:00 pm EmployNV Business Hub, 4001 S. Virginia St. Suite 11, Reno, NV 89502. Summary: To provide the most responsive, knowledgeable and courteous service by protecting not only the property but, also the safety of the guests and employees through observing, reporting and taking action through notifying and/or dispatching appropriate personnel. Minimum/Preferred Requirements: Education: Must be computer literate with Windows and AS400 experience. Must have knowledge of locations on GSR property (inside and outside of building). Licenses/Certificates: Ability to obtain/renew all government required licenses or certification (i.e.: Gaming Registration). Must be able to complete required four-week training for the post and pass written exam. Basic Competencies and Abilities: Acts independently while drawing conclusions from oral testimonies, written and computer generated materials. Operate personal computer to access and input information using Microsoft Word, Excel, Metasys, AS400, any other systems as required to assist guests and other personnel. Prioritize calls regarding Life Safety and the protection of the property. Ability to be trained and certified in first aid/CPR/AED. Provides clear direction, instruction and guidance to guests/employees. Must be able to listen and respond to all inquiries in a positive and professional manner. Collects accurate information and solve customer/employee concerns promptly and efficiently. Maintain all documentation pertinent to Security operations (i.e.: Dispatch Activity Log, alarm forms). Able to make decisions and take action based on experience and good judgement, and to deal with internal/external customers, some of whom will require patience, tact and diplomacy. Ability to read, write, speak and understand the English language in order to complete reports, correspondence and communicate with guests, employees and supervisors. Remains alert throughout the duration of the shift and remain calm during emergency situations. Able to operate in a confined space (i.e. Central Dispatch Center). Ability to work in unfavorable conditions which can occasionally be hot or cold. Can operate multi-line telephones to conduct GSR/Life Safety business. Responds to multiple radio frequencies to conduct GSR business. Can comprehend and follow written and/or verbal instructions from supervisors/management/or proper personnel. Must maintain attendance/tardiness in conformance with GSR standards. Must maintain a neat, clean and well-groomed appearance. Ability to work with interruptions. Job Responsibilities/Duties: Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance to provide guest satisfaction. Relay accurate information to guests regarding hours of operation, hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc. Serve and promote a safe environment for hotel guests and employees. Respond in a calm demeanor to any/all emergency situations that may arise.