Fidelity Investments
VP, UX Design Manager, Institutional Wealth Management
Fidelity Investments, Smithfield, Rhode Island, us, 02917
Job Description:
The Role Were looking for a Vice President, UX Design Manager, to lead an Institutional Wealth Management focused design team of managers and designers. As a Design Leader, youll be critical in driving strategy across multiple products, building relationships with key stakeholders and delivering best-in-class digital experiences. You are committed to leading and empowering teams to achieve business goals, drive value and have impact across the org. In this role you will be providing product design strategy and leadership for Fidelity Institutional business unit. Fidelity Institutional provides investment insights, strategies and solutions, as well as trading and prime brokerage services, to a wide range of wealth management firms, asset managers and institutional investors subject matter expertise is a must! Some key responsibilities: Providing strong leadership for the Fidelity Institutional design team, including managing people managers and collectively leading 30 designers.
Deep understanding of Institutional Wealth Management Services, with the ability to drive end to end strategy across platforms and technologies.
Supporting key UX organizational objectives and acting as a change agent to drive significant transformation across product teams
Identifying and developing strategic design opportunities to drive product and business strategy.
Collaborating across functions to make pragmatic decisions to increase our speed to market while upholding the quality of the experience so that teams can build towards a better future
Aligning work of individual teams to broader customer journeys.
Solution-focused mentality that deliberates and debates challenges in a positive way that gains alignment with others
The Expertise and Skills You Bring 10+ years of UX design management experience, including skills in coaching design teams to their highest potential. Experience managing people managers a must.
Experience in financial services, specifically institutional and/or B2B design orgs
Experience identifying and acquiring talent needs; and resource planning across large organizations
Unwavering curiosity to ask why and dig deeper to understand the root causes of any ambiguous customer problem
Intellectual humility that allows you to see beyond cognitive biases and take in multiple perspectives
A strong presenter and communicator that brings the future vision to life and motivates people to do outstanding work
Familiarity with the value of design systems, understand reuse and scale, and know when to contribute to make them better
You continuously improve and encourage an agile way of working
You have foundation of technical development (software engineering) and architecture of digital products
You understand at the core of a strong team is trust, adaptability and resilience.
You have a powerful impulse to improve existing designs, invent new experiences, and perform better than our competition
Additional requirements specific to the Vice President, UX Design Manager role Established leader Proven track record collaborating with senior level leaders toward successful business outcomes
Has effectively led large scale change initiatives, showing ability to be a catalyst for change
Strategic thinker who can drive a data-driven future-state vision while delivering on near-term KPIs
Successful history of demonstrating strategic partnership to the business and bringing the business strategy to life through experiences
Relationship builder / unifier who can successfully navigate the needs of multiple stakeholder groups
Demonstrates a cross enterprise mindset -- thinks beyond one business unit and considers our full ecosystem of channels and capabilities
Location requirements Boston or Smithfield location required
The Team This role supports Brokerage at Fidelity, a group that helps a wide array of customers with services like wealth management, retirement planning, brokerage services, workplace plan administration, college savings, and financial planning and engagement programs. This role also supports Fidelitys User Experience Design team, a group that delivers simple and accessible digital experiences to its customers. Certifications:
Category:
Information Technology
Fidelitys hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
The Role Were looking for a Vice President, UX Design Manager, to lead an Institutional Wealth Management focused design team of managers and designers. As a Design Leader, youll be critical in driving strategy across multiple products, building relationships with key stakeholders and delivering best-in-class digital experiences. You are committed to leading and empowering teams to achieve business goals, drive value and have impact across the org. In this role you will be providing product design strategy and leadership for Fidelity Institutional business unit. Fidelity Institutional provides investment insights, strategies and solutions, as well as trading and prime brokerage services, to a wide range of wealth management firms, asset managers and institutional investors subject matter expertise is a must! Some key responsibilities: Providing strong leadership for the Fidelity Institutional design team, including managing people managers and collectively leading 30 designers.
Deep understanding of Institutional Wealth Management Services, with the ability to drive end to end strategy across platforms and technologies.
Supporting key UX organizational objectives and acting as a change agent to drive significant transformation across product teams
Identifying and developing strategic design opportunities to drive product and business strategy.
Collaborating across functions to make pragmatic decisions to increase our speed to market while upholding the quality of the experience so that teams can build towards a better future
Aligning work of individual teams to broader customer journeys.
Solution-focused mentality that deliberates and debates challenges in a positive way that gains alignment with others
The Expertise and Skills You Bring 10+ years of UX design management experience, including skills in coaching design teams to their highest potential. Experience managing people managers a must.
Experience in financial services, specifically institutional and/or B2B design orgs
Experience identifying and acquiring talent needs; and resource planning across large organizations
Unwavering curiosity to ask why and dig deeper to understand the root causes of any ambiguous customer problem
Intellectual humility that allows you to see beyond cognitive biases and take in multiple perspectives
A strong presenter and communicator that brings the future vision to life and motivates people to do outstanding work
Familiarity with the value of design systems, understand reuse and scale, and know when to contribute to make them better
You continuously improve and encourage an agile way of working
You have foundation of technical development (software engineering) and architecture of digital products
You understand at the core of a strong team is trust, adaptability and resilience.
You have a powerful impulse to improve existing designs, invent new experiences, and perform better than our competition
Additional requirements specific to the Vice President, UX Design Manager role Established leader Proven track record collaborating with senior level leaders toward successful business outcomes
Has effectively led large scale change initiatives, showing ability to be a catalyst for change
Strategic thinker who can drive a data-driven future-state vision while delivering on near-term KPIs
Successful history of demonstrating strategic partnership to the business and bringing the business strategy to life through experiences
Relationship builder / unifier who can successfully navigate the needs of multiple stakeholder groups
Demonstrates a cross enterprise mindset -- thinks beyond one business unit and considers our full ecosystem of channels and capabilities
Location requirements Boston or Smithfield location required
The Team This role supports Brokerage at Fidelity, a group that helps a wide array of customers with services like wealth management, retirement planning, brokerage services, workplace plan administration, college savings, and financial planning and engagement programs. This role also supports Fidelitys User Experience Design team, a group that delivers simple and accessible digital experiences to its customers. Certifications:
Category:
Information Technology
Fidelitys hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.