Pyramid Global Hospitality
PM Server Assistant - Mountain Shadows
Pyramid Global Hospitality, Paradise Valley, Arizona, United States, 85253
Mountain Shadows Resort Food And Beverage Service Team Member
Welcome to Mountain Shadows Resort, a tranquil oasis in the heart of Scottsdale, Arizona, proudly part of the Pyramid Global Hospitality portfolio. With 217 inviting guest rooms and 7,500 sq ft of meeting space spread across 11 versatile rooms, Mountain Shadows Resort is not just a place to stayit's a serene haven that seamlessly integrates comfort with career opportunities. Nestled in the breathtaking landscape of Scottsdale, Mountain Shadows Resort embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Mountain Shadows Resort, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the unique energy of Scottsdale while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development! Position Summary
To work within the framework of the Food and Beverage service team. To assist servers in providing our guests with prompt and efficient dining experience in a personable, courteous and professional manner. Impeccable grooming standards are essential. Responsibilities
Will be thoroughly familiar with all standards of proper service etiquette and will adhere to these standards throughout our guests' dining experience. Will assist servers with general service; will assist with removal of completed courses from the table. Will be able to service a twelve-table station without assistance during typical service demand. After guests have been seated, will provide water service to the table. Will replenish throughout service. Will set up and stock service stations in kitchen and dining room. Will restock stations throughout service. Will clear and reset dirty tables as quickly and quietly as possible after guests depart. Including breakfast table set-up and making sure things are placed to perfection. Will break down bus trays at dishwashing station; will assist dishwashers when needed. Will perform post service duties in kitchen and dining room in a generally expedient manner. Must know table and position numbers, and be able to fulfill role as Food Runner as dictated by the schedule. Will assist servers to ensure that all tables in dining room are set to standards. Will work together with other server assistants to ensure optimum efficiency. Be familiar with emergency safety measures including Heimlich maneuver, CPR and fire evacuation procedures. Qualifications
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities: Good physical condition in order to lift moderate weights, move quickly, and remain on feet for a prolonged period of time. Pleasant personality to effectively deal with guest questions and service and to contribute to the overall atmosphere of teamwork with fellow employees. Must be keen with an attention to detail, i.e. mentally able to retain service orders and perform service standards. Well-groomed appearance according to company guidelines. Previous dining experience preferred. Must adhere to practices of occupational safety and health including wearing personal protective equipment when required. County Legal Requirements Must have completed Maricopa County & State Liquor training. Appearance Requirements: Proper professional attire required by following appearance guidelines as set forth in the Employee Handbook. Appearance must always be neat, clean and professional. Name badge and proper uniform must be worn at all times.
Welcome to Mountain Shadows Resort, a tranquil oasis in the heart of Scottsdale, Arizona, proudly part of the Pyramid Global Hospitality portfolio. With 217 inviting guest rooms and 7,500 sq ft of meeting space spread across 11 versatile rooms, Mountain Shadows Resort is not just a place to stayit's a serene haven that seamlessly integrates comfort with career opportunities. Nestled in the breathtaking landscape of Scottsdale, Mountain Shadows Resort embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Mountain Shadows Resort, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the unique energy of Scottsdale while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development! Position Summary
To work within the framework of the Food and Beverage service team. To assist servers in providing our guests with prompt and efficient dining experience in a personable, courteous and professional manner. Impeccable grooming standards are essential. Responsibilities
Will be thoroughly familiar with all standards of proper service etiquette and will adhere to these standards throughout our guests' dining experience. Will assist servers with general service; will assist with removal of completed courses from the table. Will be able to service a twelve-table station without assistance during typical service demand. After guests have been seated, will provide water service to the table. Will replenish throughout service. Will set up and stock service stations in kitchen and dining room. Will restock stations throughout service. Will clear and reset dirty tables as quickly and quietly as possible after guests depart. Including breakfast table set-up and making sure things are placed to perfection. Will break down bus trays at dishwashing station; will assist dishwashers when needed. Will perform post service duties in kitchen and dining room in a generally expedient manner. Must know table and position numbers, and be able to fulfill role as Food Runner as dictated by the schedule. Will assist servers to ensure that all tables in dining room are set to standards. Will work together with other server assistants to ensure optimum efficiency. Be familiar with emergency safety measures including Heimlich maneuver, CPR and fire evacuation procedures. Qualifications
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities: Good physical condition in order to lift moderate weights, move quickly, and remain on feet for a prolonged period of time. Pleasant personality to effectively deal with guest questions and service and to contribute to the overall atmosphere of teamwork with fellow employees. Must be keen with an attention to detail, i.e. mentally able to retain service orders and perform service standards. Well-groomed appearance according to company guidelines. Previous dining experience preferred. Must adhere to practices of occupational safety and health including wearing personal protective equipment when required. County Legal Requirements Must have completed Maricopa County & State Liquor training. Appearance Requirements: Proper professional attire required by following appearance guidelines as set forth in the Employee Handbook. Appearance must always be neat, clean and professional. Name badge and proper uniform must be worn at all times.