Troy University
IT eSystem Analyst II/Training Coordinator
Troy University, Troy, Michigan, United States, 48083
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link. Position Type Department Division Division Financial Affairs and Online Education Campus Campus Troy Work Status Work Status Full-Time (FT) Temporary Temporary No Location Location Troy - T01 Job Summary The IT eSystem Analyst II/Training Coordinator position is responsible for installing, troubleshooting, repairing and maintaining hardware; providing advanced support for a wide variety of software applications; completing helpdesk requests in a timely manner in a high-paced environment; analyzing training needs; coordinating with all locations on the development of curriculum and delivering courses; development of reporting for measurement of training needs and results; developing and maintaining continual education support materials used for reference once training has been completed; consulting with the managers and supervisors to assess training needs and developing programs to match these needs; and continually evaluating procedures to monitor and analyze course effectiveness and update curriculum as needed. Minimum Qualifications 1. Bachelors degree in a related field OR a minimum of three years of related experience 2. Ability to display a positive attitude, teamwork, and timeliness Preferred Qualifications Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? No Work Hours 8am 5pm Monday through Friday Evenings and weekends occasionally required for projects, events, or emergencies List any hazardous conditions or physical demands required by this position NA Does this position have supervisory responsibility? Last Day a Reference Provider Can Submit Reference Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu. Supplemental Questions
Required fields are indicated with an asterisk (*). * How did you hear about this employment opportunity?
Troy University employment website (www.troyuniversityjobs.com) Chronicle of Higher Education Higher Ed Jobs Social Media website Indeed Other employment website (please specify below) Employee Referral (please specify below) Local newspaper (please specify below) Professional journal (please specify below) Other source (please specify below)
Please specify:
(Open Ended Question)
* Regarding your current employment status, please select one of the following:
Not a current Troy University employee Current part-time Troy employee (including adjunct faculty) Current full-time Troy employee - initial appraisal period complete Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
* Do you have a Bachelors degree in a related field OR a minimum of three years of related experience?
Yes No
Required Documents
Resume Cover Letter List of References Optional Documents
Letter of Reference 1 Other Document Unofficial Transcript 1 - Employment is contingent upon a satisfactory background check. - Troy University is an Equal Employment Opportunity and Affirmative Action employer. - Troy University participates in eVerify. #J-18808-Ljbffr
Apply for this Job
link/button. If you would like tobookmark this position for later review, click on the
Bookmark
link. To email this position to a friend, click on the
Email to a Friend
link. If you would like to print a copy of this position for your records, click on the
Print Preview
link. Position Type Department Division Division Financial Affairs and Online Education Campus Campus Troy Work Status Work Status Full-Time (FT) Temporary Temporary No Location Location Troy - T01 Job Summary The IT eSystem Analyst II/Training Coordinator position is responsible for installing, troubleshooting, repairing and maintaining hardware; providing advanced support for a wide variety of software applications; completing helpdesk requests in a timely manner in a high-paced environment; analyzing training needs; coordinating with all locations on the development of curriculum and delivering courses; development of reporting for measurement of training needs and results; developing and maintaining continual education support materials used for reference once training has been completed; consulting with the managers and supervisors to assess training needs and developing programs to match these needs; and continually evaluating procedures to monitor and analyze course effectiveness and update curriculum as needed. Minimum Qualifications 1. Bachelors degree in a related field OR a minimum of three years of related experience 2. Ability to display a positive attitude, teamwork, and timeliness Preferred Qualifications Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? No Work Hours 8am 5pm Monday through Friday Evenings and weekends occasionally required for projects, events, or emergencies List any hazardous conditions or physical demands required by this position NA Does this position have supervisory responsibility? Last Day a Reference Provider Can Submit Reference Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu. Supplemental Questions
Required fields are indicated with an asterisk (*). * How did you hear about this employment opportunity?
Troy University employment website (www.troyuniversityjobs.com) Chronicle of Higher Education Higher Ed Jobs Social Media website Indeed Other employment website (please specify below) Employee Referral (please specify below) Local newspaper (please specify below) Professional journal (please specify below) Other source (please specify below)
Please specify:
(Open Ended Question)
* Regarding your current employment status, please select one of the following:
Not a current Troy University employee Current part-time Troy employee (including adjunct faculty) Current full-time Troy employee - initial appraisal period complete Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
* Do you have a Bachelors degree in a related field OR a minimum of three years of related experience?
Yes No
Required Documents
Resume Cover Letter List of References Optional Documents
Letter of Reference 1 Other Document Unofficial Transcript 1 - Employment is contingent upon a satisfactory background check. - Troy University is an Equal Employment Opportunity and Affirmative Action employer. - Troy University participates in eVerify. #J-18808-Ljbffr