Veterinary Innovative Partners
IT System Administrator
Join Veterinary Innovative Partners (VIP) and embark on an adventure like no other as our new System Administrator! If you're passionate about pets, thrive on innovation, and love the idea of shaping the future of veterinary care, then this is the role for you! This position will be fully in office at our Corporate Headquarters in Franklin TN. About VIP: Veterinary Innovative Partners (VIP) was founded by four veterinarians who shared a simple vision to be the most caring place for pets, pet parents, and pet care providers. As a veterinarian-owned-and-operated family of boutique hospitals, our mission is clear: to provide our clients, their pets, and our Team Members with the kind of personalized care that is achieved and sustained through the right balance of centralized support and hospital-level autonomy. Join us at VIP, where compassion, expertise, and genuine care meet to create a truly exceptional veterinary experience for all. Together, we are shaping the future of pet care, one paw at a time. Role Overview
The System Administrator plays a key role in maintaining and supporting our hybrid IT infrastructure, ensuring the overall stability, security, and performance of our systems. Based on-site in Franklin, TN, this role involves hands-on work across a variety of technologies, including Microsoft 365, Azure cloud services, on-premises server environments, and network equipment. This individual partners closely with the Director of Technology Operations and serves as a go-to resource for both strategic projects and day-to-day IT support. The System Administrator is expected to take a proactive approach to system management, addressing issues before they impact operations and continuously identifying opportunities for improvement. This role is ideal for someone who enjoys working in a dynamic, evolving environment and who brings both deep technical knowledge and a collaborative mindset to the team. Key Responsibilities
Administer and support Microsoft 365 services (Exchange Online, SharePoint, Teams, Intune, etc.) Manage Azure Active Directory, virtual machines, security groups, and resource deployments Implement and maintain policies for compliance, identity, and access management in Azure Manage and maintain Windows Server infrastructure, including Active Directory, DNS, DHCP, and file/print services Perform system backups, patch management, and disaster recovery planning Troubleshoot hardware and software issues in physical and virtual environments (VMware/Hyper-V) Configure and maintain network switches, routers, firewalls, and VPNs Monitor network performance and security, and resolve connectivity issues Collaborate with vendors and service providers to maintain optimal network functionality Apply security best practices across all systems and networks Monitor systems for vulnerabilities and implement remediation steps Support compliance with industry regulations and internal policies Provide Tier 2/3 support for escalated IT issues Create and maintain documentation for systems, procedures, and configurations Qualifications and Requirements
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) 5+ years of experience in a system/network administrator role Proven experience with Microsoft 365 and Azure administration Strong knowledge of Windows Server environments (2016/2019/2022) Hands-on experience with networking hardware (Cisco, Ubiquiti, Fortinet, etc.) Relevant certifications a plus (e.g., Microsoft Certified: Azure Administrator, CompTIA Network+, CCNA) Strong troubleshooting and analytical skills Ability to work independently and prioritize tasks effectively Excellent communication and interpersonal skills Commitment to continuous learning and staying current with emerging technologies Perks and Benefits
Salary: $90k-100k annually, to commensurate with experience. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off Paid Holidays Life Insurance (Basic, Voluntary & AD&D) Short Term & Long Term Disability Training & Development Discounted healthcare for personal pets Note: This job description outlines the general nature and key responsibilities of the System Administrator role. It is not intended to be an exhaustive list of all duties and qualifications required for the position.
Join Veterinary Innovative Partners (VIP) and embark on an adventure like no other as our new System Administrator! If you're passionate about pets, thrive on innovation, and love the idea of shaping the future of veterinary care, then this is the role for you! This position will be fully in office at our Corporate Headquarters in Franklin TN. About VIP: Veterinary Innovative Partners (VIP) was founded by four veterinarians who shared a simple vision to be the most caring place for pets, pet parents, and pet care providers. As a veterinarian-owned-and-operated family of boutique hospitals, our mission is clear: to provide our clients, their pets, and our Team Members with the kind of personalized care that is achieved and sustained through the right balance of centralized support and hospital-level autonomy. Join us at VIP, where compassion, expertise, and genuine care meet to create a truly exceptional veterinary experience for all. Together, we are shaping the future of pet care, one paw at a time. Role Overview
The System Administrator plays a key role in maintaining and supporting our hybrid IT infrastructure, ensuring the overall stability, security, and performance of our systems. Based on-site in Franklin, TN, this role involves hands-on work across a variety of technologies, including Microsoft 365, Azure cloud services, on-premises server environments, and network equipment. This individual partners closely with the Director of Technology Operations and serves as a go-to resource for both strategic projects and day-to-day IT support. The System Administrator is expected to take a proactive approach to system management, addressing issues before they impact operations and continuously identifying opportunities for improvement. This role is ideal for someone who enjoys working in a dynamic, evolving environment and who brings both deep technical knowledge and a collaborative mindset to the team. Key Responsibilities
Administer and support Microsoft 365 services (Exchange Online, SharePoint, Teams, Intune, etc.) Manage Azure Active Directory, virtual machines, security groups, and resource deployments Implement and maintain policies for compliance, identity, and access management in Azure Manage and maintain Windows Server infrastructure, including Active Directory, DNS, DHCP, and file/print services Perform system backups, patch management, and disaster recovery planning Troubleshoot hardware and software issues in physical and virtual environments (VMware/Hyper-V) Configure and maintain network switches, routers, firewalls, and VPNs Monitor network performance and security, and resolve connectivity issues Collaborate with vendors and service providers to maintain optimal network functionality Apply security best practices across all systems and networks Monitor systems for vulnerabilities and implement remediation steps Support compliance with industry regulations and internal policies Provide Tier 2/3 support for escalated IT issues Create and maintain documentation for systems, procedures, and configurations Qualifications and Requirements
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) 5+ years of experience in a system/network administrator role Proven experience with Microsoft 365 and Azure administration Strong knowledge of Windows Server environments (2016/2019/2022) Hands-on experience with networking hardware (Cisco, Ubiquiti, Fortinet, etc.) Relevant certifications a plus (e.g., Microsoft Certified: Azure Administrator, CompTIA Network+, CCNA) Strong troubleshooting and analytical skills Ability to work independently and prioritize tasks effectively Excellent communication and interpersonal skills Commitment to continuous learning and staying current with emerging technologies Perks and Benefits
Salary: $90k-100k annually, to commensurate with experience. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off Paid Holidays Life Insurance (Basic, Voluntary & AD&D) Short Term & Long Term Disability Training & Development Discounted healthcare for personal pets Note: This job description outlines the general nature and key responsibilities of the System Administrator role. It is not intended to be an exhaustive list of all duties and qualifications required for the position.