Dow Credit Union
Member Services Specialist/TellerDow Credit Union in Midland, MI is looking to hire a positive, engaging part-time Member Services Specialist. Are you a dedicated and customer-focused individual? As a Member Services Specialist, you will be responsible for providing exceptional service to our members, assisting with account transactions, addressing inquiries, and ensuring positive relationships are built between our members and the credit union. If you have excellent communication skills, a strong attention to detail, and enjoy working in a dynamic environment?Would you like to join a supportive organization that invests in its employees? Do you want to build a long-term career in the people helping people industry with an established and award winning company? If so, please read on!This position earns a competitive starting pay of $15.00 an hour. We provide terrific benefits, including quarterly and annual incentives, a 401(k) plan, paid holidays, and paid time off (PTO). If this sounds like the right opportunity for you, apply today!DOW CREDIT UNION: OUR MISSIONIn 1937, the country was still in the throes of a severe economic depression that underscored the need for a workable financial plan to enable Dow employees to save for emergencies and obtain convenient, low-cost credit. Two Dow employees heard about the credit union movement, and the rest is history. Today, we serve more than 70,000 members and have over $2 billion in assets. Our goal has always been to serve our members to the best of our abilities and provide them with the best value for their money. Every day, we continually strive to improve our level of service by keeping our focus on our members.In order to do this, we have to hire and retain loyal, team-oriented employees who have genuine care and concern for our members and conduct themselves with integrity and professionalism. That's why we offer competitive pay, excellent benefits, and a positive work culture. We truly respect each other and actively encourage diversity, equity, and inclusion (DEI). We are an equal-opportunity employer.Member Services SpecialistWe are a fast-paced and customer-focused financial institution committed to providing exceptional service to our members. As a Member Services Specialist, you will be an integral part of our team, working with members to meet their financial needs and build strong relationships with them.Greets and welcomes members to the credit union in a courteous and professional mannerEfficiently processes account cash and check transactions including but not limited to; transfers, withdrawals, deposits, loan payments, check requests, purchase of money orders, and VISA gift cards, stamps etc.Accurately balances daily work in required time frameProvides superior service and adheres to the credit union's quality service standardsProtects the credit union member assets by identifying all members when transacting business and giving information, adhering to security practicesAssists members with problem resolution for basic account issuesCompetent utilization of multiple systems, including but not limited to Card Wizard, Jabber and TravelexConducts check negotiations and determines holds according to credit union policy and established authorityHOW TO EXCEL AS A MEMBER SERVICES SPECIALISTHigh school diploma or equivalency requiredUp to six months of experience with cash handling or customer service experience preferredARE YOU READY TO JOIN OUR TEAM?If you are looking for a challenging and rewarding opportunity to join a dynamic team committed to serving our members, please apply today with our 3-minute, mobile-friendly application. We look forward to meeting you!