Insight Global
Business Engagement & Requirement Gathering Build strong relationships across business units, acting as a trusted advisor on M365 capabilities and digital transformation. Collaborate with stakeholders to understand business challenges, pain points, and productivity gaps. Facilitate business discovery sessions to define use cases and gather detailed requirements. Ensure that requirements are clearly documented, prioritized, and aligned with strategic objectives. Requirement Analysis & Documentation Analyze and document business requirements, ensuring they are comprehensive and aligned with business goals. Develop detailed functional specifications and use cases for M365 solutions. Work with stakeholders to validate requirements and obtain necessary approvals. Solution Design & Implementation Partner with technical teams to translate business needs into M365-based solutions. Leverage Power Platform and automation tools to optimize business workflows and improve operational efficiency. Assess integration needs with third-party applications and enterprise systems. Collaborate with security, compliance, and governance teams to ensure solutions meet corporate standards. Stakeholder Communication & Training Act as the primary liaison between business users, IT, and development teams. Present solution concepts, requirements, and business cases to senior leadership. Develop training programs, documentation, and best practices to drive adoption and effective use of M365 tools. Serve as a subject matter expert, providing guidance on best practices, governance, and optimization. Continuous Improvement & Innovation Stay up to date with M365 advancements, new features, and industry trends. Lead proof-of-concept initiatives to test and validate new technologies and workflows. Gather user feedback and performance data to refine and enhance digital solutions. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Microsoft certifications such as Microsoft Certified: Power Platform Functional Consultant, M365 Certified: Enterprise Administrator, or Azure Fundamentals. Experience working with ITSM tools (ServiceNow), automation frameworks, or data-driven decision-making tools. Background in agile product management and experience with tools like Jira, ADO, or similar. Familiarity with security, governance, and compliance best practices for M365 environments. 5+ years of experience in Product Management, Business Analysis, or Digital Workplace Solutions, with a focus on M365. Deep understanding of Microsoft 365 ecosystem, including Teams, SharePoint, OneDrive, Power Platform, and security/compliance features. Strong ability to engage with business leaders, understand their needs, and translate them into technical requirements. Experience in business workflow engineering and process automation using Power Automate, Power Apps, or similar tools. Knowledge of enterprise IT environments, cloud solutions, and system integrations. Excellent communication, presentation, and stakeholder management skills.