Logo
Insight Global

Level 2 Product Support Engineer

Insight Global, Alpharetta, Georgia, United States, 30239

Save Job

An employer is looking for a Level 2 Production Support analyst to resolve incidents escalated from level 1 and can develop code, troubleshoot code, resolve code. This is a member facing application and this resource will receive ~20-25 tickets weekly.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . 5+ years production support/development experience

J2EE

Oracle and PostgreSQL

GCP (open to other clouds, but GCP is highly preferred)

Knowledge of Splunk (ability to investigate logs and find patterns)

Bachelors degree