Brunnerlay
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TECHNICAL PRODUCT SUPPORT ENGINEER
role at
Brunner & Lay Inc. 1 week ago Be among the first 25 applicants Join to apply for the
TECHNICAL PRODUCT SUPPORT ENGINEER
role at
Brunner & Lay Inc. Position Summary
Provide engineering and technical support for consumable tooling used in mining and construction. Responsibilities include product design, testing, troubleshooting, customer support, and continuous improvement. This role involves up to 50% travel. Experience in the mining industry and underground environments is preferred. Position Summary
Provide engineering and technical support for consumable tooling used in mining and construction. Responsibilities include product design, testing, troubleshooting, customer support, and continuous improvement. This role involves up to 50% travel. Experience in the mining industry and underground environments is preferred.
Key Responsibilities
Conduct field testing of new and existing products to support sales and ensure performance and reliability. Provide on-site technical assistance to address and resolve product-related issues, interfacing directly with end users. Design, develop, and revise tooling products to support product lifecycle management and continuous improvement. Coordinate product testing programs, including test methods, data collection, and analysis. Prepare technical reports, documentation, and recommendations for internal stakeholders and the sales team. Educate and support the sales force and customers on product application, proper usage, and troubleshooting. Offer engineering support to the manufacturing plant for production-related improvements. Assist with CNC programming, production setups, tooling, and gauging processes. Collaborate with the Quality Manager and Product Manager to align on product and process quality standards. Participate in quality improvement initiatives and contribute to root cause analysis and corrective actions.
Qualifications
Bachelors degree in Engineering (Mechanical, Industrial, or Mining preferred but not required). Experience in an industrial manufacturing environment is preferred. Strong verbal and written communication skills. Ability to travel throughout North America as required. Capability and willingness to work in underground environments. Valid drivers license with a good driving record. Experience with parametric CAD software; Autodesk Inventor preferred. Experience in mining, quarrying, or related industries is a plus.
About Brunner & Lay, Inc.
Founded in 1882 in Chicago, IL, Brunner & Lay, Inc. is a global leader in the manufacture of hydraulic and pneumatic tool accessories for the construction, mining, and demolition industries. Headquartered in Springdale, Arkansas, the company operates with a legacy of over 130 years, utilizing advanced manufacturing technologies and maintaining locations worldwide.
Benefits
Brunner & Lay offers a competitive salary, paid holidays, 401(k) plan, and insurance benefits.
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
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Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
TECHNICAL PRODUCT SUPPORT ENGINEER
role at
Brunner & Lay Inc. 1 week ago Be among the first 25 applicants Join to apply for the
TECHNICAL PRODUCT SUPPORT ENGINEER
role at
Brunner & Lay Inc. Position Summary
Provide engineering and technical support for consumable tooling used in mining and construction. Responsibilities include product design, testing, troubleshooting, customer support, and continuous improvement. This role involves up to 50% travel. Experience in the mining industry and underground environments is preferred. Position Summary
Provide engineering and technical support for consumable tooling used in mining and construction. Responsibilities include product design, testing, troubleshooting, customer support, and continuous improvement. This role involves up to 50% travel. Experience in the mining industry and underground environments is preferred.
Key Responsibilities
Conduct field testing of new and existing products to support sales and ensure performance and reliability. Provide on-site technical assistance to address and resolve product-related issues, interfacing directly with end users. Design, develop, and revise tooling products to support product lifecycle management and continuous improvement. Coordinate product testing programs, including test methods, data collection, and analysis. Prepare technical reports, documentation, and recommendations for internal stakeholders and the sales team. Educate and support the sales force and customers on product application, proper usage, and troubleshooting. Offer engineering support to the manufacturing plant for production-related improvements. Assist with CNC programming, production setups, tooling, and gauging processes. Collaborate with the Quality Manager and Product Manager to align on product and process quality standards. Participate in quality improvement initiatives and contribute to root cause analysis and corrective actions.
Qualifications
Bachelors degree in Engineering (Mechanical, Industrial, or Mining preferred but not required). Experience in an industrial manufacturing environment is preferred. Strong verbal and written communication skills. Ability to travel throughout North America as required. Capability and willingness to work in underground environments. Valid drivers license with a good driving record. Experience with parametric CAD software; Autodesk Inventor preferred. Experience in mining, quarrying, or related industries is a plus.
About Brunner & Lay, Inc.
Founded in 1882 in Chicago, IL, Brunner & Lay, Inc. is a global leader in the manufacture of hydraulic and pneumatic tool accessories for the construction, mining, and demolition industries. Headquartered in Springdale, Arkansas, the company operates with a legacy of over 130 years, utilizing advanced manufacturing technologies and maintaining locations worldwide.
Benefits
Brunner & Lay offers a competitive salary, paid holidays, 401(k) plan, and insurance benefits.
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Mining Referrals increase your chances of interviewing at Brunner & Lay Inc. by 2x Get notified about new Technical Support Engineer jobs in
Springdale, AR . Bentonville, AR $110,000.00-$220,000.00 6 days ago Bridges and Structures Services Practice Lead
Security Systems Field and Service Engineer
Fayetteville, AR $43,923.00-$48,315.00 9 hours ago Technician, Telecommunications - Systems and Infrastructure Engineering
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr