Andersen
Installation Training Supervisor
Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled, passionate Difference Makers, caring for our team members' personal and professional growth, and celebrating our differences. We are committed to an inclusive and diverse workplace where all people feel respected, valued, and driven to realize their full potential. We always have opportunities for our team members to give back to the causes they're most passionate about, and as an Energy Star Partner of the Year for many years, Renewal by Andersen is committed to environmental health and sustainability. If you want to be a Difference Maker, Renewal by Andersen is the place for you. At Andersen, we pride ourselves on our core values of Excellence, Integrity, Innovation, Partnership and being a leader in Corporate Citizenship. Headquartered in Bayport, Minn., Andersen Corporation is the largest window and door manufacturer in North America. We're focused on bringing more light into people's lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. Andersen embraces our nine Employee Resource Networks to celebrate our differences and to champion diversity. In 2024, we were recognized as one of Newsweek's America's Greatest Workplaces for Women and Newsweek's Most Trustworthy Companies in America. To train and develop the skills, knowledge, ability and attitudes of new and existing installation crews and installers. Proper installation techniques, safety and compliance adherence, homeowner experience, business processes and other areas as designated are key areas of focus. Effective execution of job duties should deliver targeted OP profit, FTT rates, remake goals, DSO objectives, establish safe work practices, and Homeowner Experience targets. Primary Responsibilities: Ensure homeowner delight, as measured through customer satisfaction surveys, by training and coaching associates on technical capabilities and Signature Service. Visiting Homeowner work sites to audit existing and new processes. Conduct hands-on product installation training both at the facility and on the jobsite. This training will be conducted for all new installation hires along with refresher training of existing installers. Assures pre-arrival planning for materials and resources. Proper job-site safety and set-up meet company standards. Ensures compliance with RbA's installation process, procedures and local building codes. Teaching and delivering Signature Service, along with the importance of maintaining the RbA Brand. Understanding and applying the "Critical Performance Factors" of proper window installation. Ensures that newly learned skills are consistently applied. Meet or exceed Homeowner expectations on the timing of installation processes by having a capable workforce available to meet demand fluctuations. Ensuring install associates complete scheduled work within allotted timeframe, in alignment with efficiency expectations. Routinely evaluates the impact of training on business results. Review individual and team installation metrics to determine focus areas of training for individuals, sub-contractors and the entire installation team. Develop and deliver specific training to increase effectiveness, identified areas or improvement including-FTT rate, remakes, construction knowledge, service knowledge, installation knowledge and homeowner satisfaction. Supervise installation process associates including performance planning, fostering open communication and answering team concerns and questions. Partner with the install leaders to ensure safe practices are in place and are followed. Ensure that all regulatory required training is completed as appropriate. Support the recruiting efforts as needed to meet workforce requirements Must Have Qualifications: High school diploma or equivalent Installation leadership experience, preferred Construction knowledge Decision making Customer orientation Results oriented Training/Coaching Providing performance feedback Strong communication skills Valid state driver's license Salary Information: Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. In addition to your pay, Andersen Corporation currently offers benefits such as comprehensive health benefits, 401k contribution, paid time off, 8 paid standard holidays, plus 2 floating holidays, a robust employee Wellbeing program, as well as profit sharing (all benefits are subject to eligibility requirements). Culture and Benefits: "Be Orange. Be You" is how we express our belief that by embracing our differences and empowering you, we'll be a stronger team able to accomplish what otherwise wouldn't be possible. This Orange spirit has helped us become the #1 innovative window and door brand* and the one homeowners love the most.** It's also why we're committed to supporting you to approach each day with a bright outlook. Benefits include, and are not limited to: Medical/Dental/Vision/Life Insurance Health Savings Account contributions Paid holidays plus PTO 401(k) plan & contributions Professional development and tuition reimbursement opportunities Charity contributions Nationwide career opportunities We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today. Physical Requirements Summary: Must be able to stand for 8 hours Must be able to lift 50 lbs, etc. Andersen Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.
Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled, passionate Difference Makers, caring for our team members' personal and professional growth, and celebrating our differences. We are committed to an inclusive and diverse workplace where all people feel respected, valued, and driven to realize their full potential. We always have opportunities for our team members to give back to the causes they're most passionate about, and as an Energy Star Partner of the Year for many years, Renewal by Andersen is committed to environmental health and sustainability. If you want to be a Difference Maker, Renewal by Andersen is the place for you. At Andersen, we pride ourselves on our core values of Excellence, Integrity, Innovation, Partnership and being a leader in Corporate Citizenship. Headquartered in Bayport, Minn., Andersen Corporation is the largest window and door manufacturer in North America. We're focused on bringing more light into people's lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. Andersen embraces our nine Employee Resource Networks to celebrate our differences and to champion diversity. In 2024, we were recognized as one of Newsweek's America's Greatest Workplaces for Women and Newsweek's Most Trustworthy Companies in America. To train and develop the skills, knowledge, ability and attitudes of new and existing installation crews and installers. Proper installation techniques, safety and compliance adherence, homeowner experience, business processes and other areas as designated are key areas of focus. Effective execution of job duties should deliver targeted OP profit, FTT rates, remake goals, DSO objectives, establish safe work practices, and Homeowner Experience targets. Primary Responsibilities: Ensure homeowner delight, as measured through customer satisfaction surveys, by training and coaching associates on technical capabilities and Signature Service. Visiting Homeowner work sites to audit existing and new processes. Conduct hands-on product installation training both at the facility and on the jobsite. This training will be conducted for all new installation hires along with refresher training of existing installers. Assures pre-arrival planning for materials and resources. Proper job-site safety and set-up meet company standards. Ensures compliance with RbA's installation process, procedures and local building codes. Teaching and delivering Signature Service, along with the importance of maintaining the RbA Brand. Understanding and applying the "Critical Performance Factors" of proper window installation. Ensures that newly learned skills are consistently applied. Meet or exceed Homeowner expectations on the timing of installation processes by having a capable workforce available to meet demand fluctuations. Ensuring install associates complete scheduled work within allotted timeframe, in alignment with efficiency expectations. Routinely evaluates the impact of training on business results. Review individual and team installation metrics to determine focus areas of training for individuals, sub-contractors and the entire installation team. Develop and deliver specific training to increase effectiveness, identified areas or improvement including-FTT rate, remakes, construction knowledge, service knowledge, installation knowledge and homeowner satisfaction. Supervise installation process associates including performance planning, fostering open communication and answering team concerns and questions. Partner with the install leaders to ensure safe practices are in place and are followed. Ensure that all regulatory required training is completed as appropriate. Support the recruiting efforts as needed to meet workforce requirements Must Have Qualifications: High school diploma or equivalent Installation leadership experience, preferred Construction knowledge Decision making Customer orientation Results oriented Training/Coaching Providing performance feedback Strong communication skills Valid state driver's license Salary Information: Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. In addition to your pay, Andersen Corporation currently offers benefits such as comprehensive health benefits, 401k contribution, paid time off, 8 paid standard holidays, plus 2 floating holidays, a robust employee Wellbeing program, as well as profit sharing (all benefits are subject to eligibility requirements). Culture and Benefits: "Be Orange. Be You" is how we express our belief that by embracing our differences and empowering you, we'll be a stronger team able to accomplish what otherwise wouldn't be possible. This Orange spirit has helped us become the #1 innovative window and door brand* and the one homeowners love the most.** It's also why we're committed to supporting you to approach each day with a bright outlook. Benefits include, and are not limited to: Medical/Dental/Vision/Life Insurance Health Savings Account contributions Paid holidays plus PTO 401(k) plan & contributions Professional development and tuition reimbursement opportunities Charity contributions Nationwide career opportunities We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today. Physical Requirements Summary: Must be able to stand for 8 hours Must be able to lift 50 lbs, etc. Andersen Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.