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Memorial Health University Medical Center

PC Support Technician | Information Technology, Full-Time (1st shift)

Memorial Health University Medical Center, Marysville, Ohio, us, 43041

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We are looking for a PC Support Technician to join our collaborative team at Memorial Health!

What You'll Do: Instructs and trains end users in proper use of hardware, software, applications, operating systems, network shares, web based applications and manuals; answers end users' inquires; diagnoses hardware, software, operating system, application and operator problems; recommends or performs remedial actions to correct problems based on knowledge of hardware, software, operating system, web site or application operation. Replaces or repairs defective, inadequate, non-functioning or broken hardware components and software applications; repairs or reloads defective or non-functioning operating systems; refers major hardware, software or operating system problems to outside service personnel for correction. Provides support for all hospital enterprise applications; responsible for the administration of all hospital enterprise applications including installation, upgrading, patching, performance monitoring and troubleshooting; acts as the liaison with various application vendors to solve problems and test the applications in house; will work with the Server Administrators to schedule all application updates and to ensure that all hardware and software prerequisites are in place prior to application installation or upgrading. Inspects computer equipment and prepares computer for delivery to end user; installs and maintains hardware and peripheral components such as monitors, keyboards, mice, scanners, printers and disk drives; loads specified software packages such as operating system, word processing, spreadsheet and all hospital specific enterprise applications. Provides technical support responding to the needs and questions of end users regarding their access to resources on the network or network shared devices. Provides support for all of the hospitals interfaces; responsible for maintaining all interfaces within the interface engine. Assists in the installation, upgrading and configuration of network printing, directory structures, rights, security and software on the file server or other network shared devices. Requirements

Completion of high school education with additional computer hardware and software related training; 3 years experience in an IS setting supporting computer hardware/software and enterprise applications.

Shift 1st

Hours 80 per pay (Every two weeks)

Benefits •Medical Insurance •Dental Insurance •Vision Insurance •Life Insurance •Flexible Spending Account

Time Off •Vacation •Sick Leave •11 Paid Holidays •Personal Day

Retirement •Ohio Public Employee Retirement System •Deferred Compensation

Other •Tuition Reimbursement •Kidzlink Daycare Center •Employee Recognition •Free Parking •Wellness Center •Competitive Salaries •Community/Family Atmosphere

Location:

Approx. 25 minutes away from Dublin, OH Approx. 30 minutes away from Hillard, OH Approx. 30 minutes away from Delaware, OH Approx. 30 minutes away from Powell, OH

We look forward to seeing your application!

It is our commitment to inclusivity and diversity and our ongoing determination to provide a welcoming and inclusive environment for all staff and guests of the Hospital, regardless of age, color, disability, gender, gender expression or gender identity, genetic information, national origin, race, religion, sexual orientation, or veteran status. For any questions or needed accommodations, please contact Memorial Health Human Resources at 937.578.2701.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.