San Juan Regional Medical Center
Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider-we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.
The IT SecOps Administrator is an entry-level role supporting the hospital's information security operations. The analyst monitors alerts, assists in vulnerability remediation, supports endpoint and network security tools, and works closely with clinical and administrative teams to ensure basic security practices are followed. This role is hands-on and foundational to SJRMC's mission to protect patient data and maintain a compliant, resilient healthcare environment.
Required Behaviors: As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission. Required Qualifications:
Associate's degree in Cybersecurity, Information Systems, or related field OR two (2) or more years of experience in technical support or IT operations. Basic understanding of networking (TCP/IP, DNS, firewalls), authentication, and malware types. Familiarity with Microsoft 365 security features and endpoint protection tools. Strong documentation and communication skills. Manage relationships with trust, honesty, respect, and integrity. Preferred Qualifications:
CompTIA Security+, Cisco CyberOps Associate, or Microsoft Security Fundamentals certification. Hands-on lab or internship experience with SIEM, antivirus, or vulnerability scanning tools. Awareness of HIPAA, NIST Cybersecurity Framework, or ISO 27001 standards. Duties and Responsibilities:
Monitor security alerts and events using Fortinet, Cisco SecureX, and Microsoft Defender platforms. Assist with incident response by gathering logs, documenting findings, and escalating per protocol. Perform basic user access reviews, assist with MFA troubleshooting, and track phishing reports. Help maintain endpoint protection, firewall rules, and secure configuration baselines. Participate in vulnerability management activities (e.g., patch tracking, Qualys scan follow-up). Document technical findings and contribute to playbooks and SOPs. Educate end users on safe computing, phishing prevention, and secure practices. Support HIPAA security compliance tasks and logging/audit trails. Interface with IT help desk for security-related ticket resolution. Performs additional responsibilities across teams as needed to support operational continuity, security posture, and cross-functional collaboration. Each caregiver is responsible for implementing SJRMC's Service Standards into their daily work:
Safety, Courtesy, Effectiveness, and Stewardship Physical Demands and Environmental Work Conditions:
Regularly on-site during scheduled shifts and quickly responsive, remote support when allowed or approved, occasional travel. Primarily office-based, frequent computer use; could involve long-term walking, standing, bending, or assisting with physical aspects of projects in clinical or administrative areas. Rounding during go-lives is common. Possible lifting and carrying of IT hardware and materials up to fifty (50) pounds. Participation in scheduled shift coverage and on-call support for emergencies, maintenance, and upgrades. Maintain a professional appearance, demeanor, and service-oriented communication in all interactions.
The IT SecOps Administrator is an entry-level role supporting the hospital's information security operations. The analyst monitors alerts, assists in vulnerability remediation, supports endpoint and network security tools, and works closely with clinical and administrative teams to ensure basic security practices are followed. This role is hands-on and foundational to SJRMC's mission to protect patient data and maintain a compliant, resilient healthcare environment.
Required Behaviors: As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission. Required Qualifications:
Associate's degree in Cybersecurity, Information Systems, or related field OR two (2) or more years of experience in technical support or IT operations. Basic understanding of networking (TCP/IP, DNS, firewalls), authentication, and malware types. Familiarity with Microsoft 365 security features and endpoint protection tools. Strong documentation and communication skills. Manage relationships with trust, honesty, respect, and integrity. Preferred Qualifications:
CompTIA Security+, Cisco CyberOps Associate, or Microsoft Security Fundamentals certification. Hands-on lab or internship experience with SIEM, antivirus, or vulnerability scanning tools. Awareness of HIPAA, NIST Cybersecurity Framework, or ISO 27001 standards. Duties and Responsibilities:
Monitor security alerts and events using Fortinet, Cisco SecureX, and Microsoft Defender platforms. Assist with incident response by gathering logs, documenting findings, and escalating per protocol. Perform basic user access reviews, assist with MFA troubleshooting, and track phishing reports. Help maintain endpoint protection, firewall rules, and secure configuration baselines. Participate in vulnerability management activities (e.g., patch tracking, Qualys scan follow-up). Document technical findings and contribute to playbooks and SOPs. Educate end users on safe computing, phishing prevention, and secure practices. Support HIPAA security compliance tasks and logging/audit trails. Interface with IT help desk for security-related ticket resolution. Performs additional responsibilities across teams as needed to support operational continuity, security posture, and cross-functional collaboration. Each caregiver is responsible for implementing SJRMC's Service Standards into their daily work:
Safety, Courtesy, Effectiveness, and Stewardship Physical Demands and Environmental Work Conditions:
Regularly on-site during scheduled shifts and quickly responsive, remote support when allowed or approved, occasional travel. Primarily office-based, frequent computer use; could involve long-term walking, standing, bending, or assisting with physical aspects of projects in clinical or administrative areas. Rounding during go-lives is common. Possible lifting and carrying of IT hardware and materials up to fifty (50) pounds. Participation in scheduled shift coverage and on-call support for emergencies, maintenance, and upgrades. Maintain a professional appearance, demeanor, and service-oriented communication in all interactions.