Tekfortune Inc
Role:
Senior End User Computing (EUC) Engineer Location: Muscatine, IA (100% oniste) Duration: 6 Months
Job Description: The Senior End User Computing (EUC) Engineer is responsible for designing, implementing, managing, and optimizing the enterprise end-user environment. This includes desktops, laptops, virtual desktops (VDI), software deployment, mobile device management (MDM), and collaboration tools. The role also provides technical leadership, troubleshooting, and guidance to ensure a seamless user experience across the organization. The ideal candidate will bring deep technical expertise, leadership capabilities, and a focus on continuous improvement in user support and infrastructure automation. Key Responsibilities: Operations & Support: Handle all simple and complex EUC issues, collaborating with Service Desk and NOC teams. Manage endpoint patching, software distribution, driver/BIOS updates, and compliance using tools like SCCM/MECM or Intune. Oversee asset lifecycle management - provisioning, maintenance, replacement, and retirement. utomate EUC tasks using scripting (PowerShell, Bash) and endpoint management platforms. Maintain the EUC infrastructure including physical desktops/laptops, MACs, thin clients, VDI (e.g., Citrix, VMware Horizon), and MDM solutions (e.g., Intune, Workspace ONE). Ensure compliance with company policies, regulatory standards (HIPAA, ISO, etc.), and audit requirements. Maintain documentation for EUC architecture, SOPs, and support playbooks. Collaborate with infrastructure, network, security, and application teams to ensure end-to-end service reliability. Support procurement and vendor selection processes for endpoint hardware/software. Required Qualifications:
Bachelor's degree in Computer Science, Information Technology, or equivalent. 5-8 years of experience in IT infrastructure with a strong focus on end-user computing. Expert-level knowledge of Microsoft Windows OS, Office 365, Active Directory, Group Policy, and Azure AD. Strong hands-on experience with SCCM/MECM, Intune, AutoPilot, and mobile device management. Experience with VDI technologies like Citrix, VMware Horizon, or AVD. Deep understanding of endpoint security practices and solutions.
Preferred Qualifications:
Certifications: Microsoft Certified: Modern Desktop Administrator Associate, Citrix Certified Associate (CCA-V), ITIL Foundation, CompTIA Security+. Experience with macOS and Jamf for Apple device management. Familiarity with collaboration tools: Teams, Zoom, Webex. Experience with ServiceNow or similar ITSM platforms. Key Competencies:
Technical Leadership: Ability to lead EUC projects and mentor others. Problem Solving: Deep diagnostic and root-cause analysis capability. Communication: Able to explain technical concepts clearly to users and stakeholders. Customer Focus: Commitment to delivering a seamless and secure end-user experience. Project Ownership: Strong organizational skills to manage multiple ongoing initiatives.
Working Conditions:
May be required to participate in an on-call rotation or work after-hours for major deployments. Occasional travel for remote site support or implementation. Physical ability to handle computer equipment as needed.
For more information and other jobs available please contact our recruitment team at careers@tekfortune.com . To view all the jobs available in the USA and Asia please visit our website at https://www.tekfortune.com/careers/ .
Senior End User Computing (EUC) Engineer Location: Muscatine, IA (100% oniste) Duration: 6 Months
Job Description: The Senior End User Computing (EUC) Engineer is responsible for designing, implementing, managing, and optimizing the enterprise end-user environment. This includes desktops, laptops, virtual desktops (VDI), software deployment, mobile device management (MDM), and collaboration tools. The role also provides technical leadership, troubleshooting, and guidance to ensure a seamless user experience across the organization. The ideal candidate will bring deep technical expertise, leadership capabilities, and a focus on continuous improvement in user support and infrastructure automation. Key Responsibilities: Operations & Support: Handle all simple and complex EUC issues, collaborating with Service Desk and NOC teams. Manage endpoint patching, software distribution, driver/BIOS updates, and compliance using tools like SCCM/MECM or Intune. Oversee asset lifecycle management - provisioning, maintenance, replacement, and retirement. utomate EUC tasks using scripting (PowerShell, Bash) and endpoint management platforms. Maintain the EUC infrastructure including physical desktops/laptops, MACs, thin clients, VDI (e.g., Citrix, VMware Horizon), and MDM solutions (e.g., Intune, Workspace ONE). Ensure compliance with company policies, regulatory standards (HIPAA, ISO, etc.), and audit requirements. Maintain documentation for EUC architecture, SOPs, and support playbooks. Collaborate with infrastructure, network, security, and application teams to ensure end-to-end service reliability. Support procurement and vendor selection processes for endpoint hardware/software. Required Qualifications:
Bachelor's degree in Computer Science, Information Technology, or equivalent. 5-8 years of experience in IT infrastructure with a strong focus on end-user computing. Expert-level knowledge of Microsoft Windows OS, Office 365, Active Directory, Group Policy, and Azure AD. Strong hands-on experience with SCCM/MECM, Intune, AutoPilot, and mobile device management. Experience with VDI technologies like Citrix, VMware Horizon, or AVD. Deep understanding of endpoint security practices and solutions.
Preferred Qualifications:
Certifications: Microsoft Certified: Modern Desktop Administrator Associate, Citrix Certified Associate (CCA-V), ITIL Foundation, CompTIA Security+. Experience with macOS and Jamf for Apple device management. Familiarity with collaboration tools: Teams, Zoom, Webex. Experience with ServiceNow or similar ITSM platforms. Key Competencies:
Technical Leadership: Ability to lead EUC projects and mentor others. Problem Solving: Deep diagnostic and root-cause analysis capability. Communication: Able to explain technical concepts clearly to users and stakeholders. Customer Focus: Commitment to delivering a seamless and secure end-user experience. Project Ownership: Strong organizational skills to manage multiple ongoing initiatives.
Working Conditions:
May be required to participate in an on-call rotation or work after-hours for major deployments. Occasional travel for remote site support or implementation. Physical ability to handle computer equipment as needed.
For more information and other jobs available please contact our recruitment team at careers@tekfortune.com . To view all the jobs available in the USA and Asia please visit our website at https://www.tekfortune.com/careers/ .