Insight Global
Voip Engineer
Insight Global, Andrews Air Force Base Census Designated Place, Maryland, Un...
2 days ago Be among the first 25 applicants
This range is provided by Insight Global. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.
Base pay range
$100,000.00/yr - $117,000.00/yr Hire Type:
Full Time/Direct Hire Clearance Required : Secret Clearance Salary Range:
$100K/yr-$117K/yr Desired Qualifications: Proficiency in network administration for voice/VOIP network environment. Active Secret Security Clearance Security+ or similar IAT level II Certification (or willingness to obtain IAT level II certification) CCNA or CCNP Job Description: An employer is seeking a Secret Cleared LAN VoIP Network Specialist II to work onsite at Joint Base Andrews, MD. This position is responsible for providing voice systems maintenance and support for the 844th Communication Group (CG). This includes install, configure, administer, manage, maintain/update and provide maintenance and operational support for the Cisco Unified Communications Manager (CUCM) and its components. Must have an understanding of enhanced 911 systems, Defense Information Systems Agency Unified Capabilities Requirements, and Time Division Multiplexing (TDM). Essential Job Functions Provide Tier 2 and Tier 3 support for Voice systems. Ensure the entire voice solution complies with all DISA STIGs and AF TCNOs by implementing firmware, software and hardware changes as necessary. Install, configure, administer, manage, maintain/update and provide maintenance and operations support for the Cisco Unified Communication Manager (CUCM) and its components. Deliver comprehensive customer IT support to include but not limited to transitioning (i.e., moves, adds and changes), operating, maintaining, restoring, protecting, backups and refreshing CUCM telephony including all associated infrastructure systems, components, and data as well as administration of listed systems and components. Ensure that all components of the CUCM systems to include but not limited to Servers, Unity Messaging System, Databases, Physical phones, Soft Clients, Operating systems, Gateways, Switches, Routers, Firmware, Software and Hardware are kept updated to meet or exceed all industry standards and are fully functional. Provide emergency voice LAN troubleshooting assistance within 30 minutes of notification either by phone or in person and troubleshoot and resolve any emergency voice outage within two (2) hours of notification. Provide routing network troubleshooting and maintenance within the guidelines of the Government's Authorized Service Interruption (ASI) process. Prepare and maintain project planning documentation, create and maintain LAN/voice network maps/diagrams and presentation material and input all relevant information into network monitoring tools (e.g., Cisco Prime Infrastructure, Solar Winds). Conducting research and load any applicable software, hardware, or firmware updates to voice equipment and physically and virtually install new equipment. Use Government provided ticket system to process, log and close out trouble tickets, change requests and work-orders. Support traditional telephony (time division multiplex switching, Nortel circuit-based switches, ISDN trunking, Channel-Associated Signaling (CAS) trunking, Defense Switched Network (DSN) operations including multi-level precedence and preemption (MLPP) and Post Branch Exchange (PBX) knowledge. Integrate all relevant voice services including but not limited to conference call hosting capabilities, voicemail, Call Center Capabilities, Emergency 911 services, Dynamic Host Configuration Protocol (DHCP), T-Metrics, voicemail, and DSN access with the CUCM. Ensure all voice equipment complies with all AF Enterprise CM Policies and listed on all relevant inventories. Support decommissioning of legacy telephony/Time Division Multiplexing (TDM) technologies and migration to IP-based telephony. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Defense and Space Manufacturing Referrals increase your chances of interviewing at Insight Global by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for Voip Engineer roles.
Unified Communications Engineer - Junior
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Core Network Engineer, 3GPP Wireless (Satellite to Cellular Networks)
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
$100,000.00/yr - $117,000.00/yr Hire Type:
Full Time/Direct Hire Clearance Required : Secret Clearance Salary Range:
$100K/yr-$117K/yr Desired Qualifications: Proficiency in network administration for voice/VOIP network environment. Active Secret Security Clearance Security+ or similar IAT level II Certification (or willingness to obtain IAT level II certification) CCNA or CCNP Job Description: An employer is seeking a Secret Cleared LAN VoIP Network Specialist II to work onsite at Joint Base Andrews, MD. This position is responsible for providing voice systems maintenance and support for the 844th Communication Group (CG). This includes install, configure, administer, manage, maintain/update and provide maintenance and operational support for the Cisco Unified Communications Manager (CUCM) and its components. Must have an understanding of enhanced 911 systems, Defense Information Systems Agency Unified Capabilities Requirements, and Time Division Multiplexing (TDM). Essential Job Functions Provide Tier 2 and Tier 3 support for Voice systems. Ensure the entire voice solution complies with all DISA STIGs and AF TCNOs by implementing firmware, software and hardware changes as necessary. Install, configure, administer, manage, maintain/update and provide maintenance and operations support for the Cisco Unified Communication Manager (CUCM) and its components. Deliver comprehensive customer IT support to include but not limited to transitioning (i.e., moves, adds and changes), operating, maintaining, restoring, protecting, backups and refreshing CUCM telephony including all associated infrastructure systems, components, and data as well as administration of listed systems and components. Ensure that all components of the CUCM systems to include but not limited to Servers, Unity Messaging System, Databases, Physical phones, Soft Clients, Operating systems, Gateways, Switches, Routers, Firmware, Software and Hardware are kept updated to meet or exceed all industry standards and are fully functional. Provide emergency voice LAN troubleshooting assistance within 30 minutes of notification either by phone or in person and troubleshoot and resolve any emergency voice outage within two (2) hours of notification. Provide routing network troubleshooting and maintenance within the guidelines of the Government's Authorized Service Interruption (ASI) process. Prepare and maintain project planning documentation, create and maintain LAN/voice network maps/diagrams and presentation material and input all relevant information into network monitoring tools (e.g., Cisco Prime Infrastructure, Solar Winds). Conducting research and load any applicable software, hardware, or firmware updates to voice equipment and physically and virtually install new equipment. Use Government provided ticket system to process, log and close out trouble tickets, change requests and work-orders. Support traditional telephony (time division multiplex switching, Nortel circuit-based switches, ISDN trunking, Channel-Associated Signaling (CAS) trunking, Defense Switched Network (DSN) operations including multi-level precedence and preemption (MLPP) and Post Branch Exchange (PBX) knowledge. Integrate all relevant voice services including but not limited to conference call hosting capabilities, voicemail, Call Center Capabilities, Emergency 911 services, Dynamic Host Configuration Protocol (DHCP), T-Metrics, voicemail, and DSN access with the CUCM. Ensure all voice equipment complies with all AF Enterprise CM Policies and listed on all relevant inventories. Support decommissioning of legacy telephony/Time Division Multiplexing (TDM) technologies and migration to IP-based telephony. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Defense and Space Manufacturing Referrals increase your chances of interviewing at Insight Global by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for Voip Engineer roles.
Unified Communications Engineer - Junior
Washington, DC $82,280.00-$135,000.00 1 month ago Washington, DC $90,300.00-$189,600.00 1 month ago Unified Communications Engineer - Full Scope Poly
Washington, DC $100,000.00-$142,906.00 1 month ago Washington, DC $170,000.00-$230,000.00 2 days ago Washington, DC $86,000.00-$138,000.00 2 days ago Unified Communications Engineer SME - Onsite
Camp Springs, MD $139,984.00-$149,500.00 1 week ago Fort Meade, MD $86,900.00-$198,000.00 2 weeks ago Telecommunications Network Engineer-Basic
Washington, DC $150,000.00-$190,000.00 2 days ago Washington, DC $90,300.00-$189,600.00 4 weeks ago Laurel, MD $90,000.00-$230,000.00 1 week ago Silver Spring, MD $100,000.00-$140,000.00 1 month ago Communications Engineer - Utility Scale Solar
Fort Meade, MD $86,900.00-$198,000.00 2 weeks ago RF and Network Analysis Engineer, Regulatory (Starlink)
Washington, DC $120,000.00-$170,000.00 1 week ago Washington, DC $95,000.00-$105,000.00 5 days ago Telecommunications Network Engineer - Third Shift
Core Network Engineer, 3GPP Wireless (Satellite to Cellular Networks)
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr