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Healthcare Digital

TECHNICAL BUSINESS ANALYST- (CHARLOTTE) HYBRID

Healthcare Digital, Charlotte, North Carolina, United States, 28245

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TECHNICAL BUSINESS ANALYST- (CHARLOTTE) HYBRID

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TECHNICAL BUSINESS ANALYST- (CHARLOTTE) HYBRID

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Healthcare Digital . About Healthcare Digital

Healthcare Digital, a division of Compass Digitalthe innovation and tech arm of Compass Groupfocuses on digital transformation within healthcare and community living facilities. We work closely with associates and customers to innovate and improve healthcare services through technology, aiming to positively impact patients, residents, and staff. Job Summary

We seek a skilled Technical Business Analyst to support our Healthcare Digital Product Management team. Your role will involve assessing current workflows, recommending and implementing solutions, and driving automation and efficiency using Microsoft 365, AI, and other digital tools. Collaboration with cross-functional teams and supporting Agile practices are key aspects of this role. Key Responsibilities

Evaluate workflows, tools, and processes for inefficiencies and opportunities. Design and implement solutions to enhance team effectiveness. Lead automation initiatives using Microsoft 365 and AI technologies. Serve as a subject matter expert on digital tools and emerging technologies. Collaborate to define requirements, document processes, and develop operational playbooks. Support Agile activities like backlog management and sprint planning. Manage change, communication, and adoption of new tools. Maintain a mindset of continuous improvement and feedback. Qualifications

3+ years as a Business Analyst or similar role, preferably in digital teams. Experience implementing digital solutions to improve workflows. Proficiency with Microsoft 365 (Power Apps, Power Automate, SharePoint, Teams, Excel). Knowledge of AI tools and their productivity benefits. Familiarity with Agile tools (Jira, Azure DevOps, Trello). Strong problem-solving and communication skills. Healthcare or regulated industry experience is a plus but not required. What Youll Bring

A proactive, analytical approach with a drive for improvement. Passion for optimizing team processes and tools. Ability to manage multiple priorities and collaborate effectively. User-focused mindset to make work easier and clearer for others. Additional Information

Apply today and learn more about the Compass story. We are an equal opportunity employer committed to diversity and inclusion. Qualified candidates will be considered regardless of background, including criminal history, in accordance with applicable laws. #J-18808-Ljbffr